Menu
Coca-Cola Customer Service Phone, Email, Contacts

Coca-Cola
reviews & complaints

www.coca-cola.com
www.coca-cola.com

Learn how the rating is calculated

1.3 841 Reviews

Coca-Cola Complaints Summary

68 Resolved
773 Unresolved
Our verdict: If considering services from Coca-Cola with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for Coca-Cola has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Coca-Cola. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Coca-Cola reviews & complaints 841

Sort by:

Newest Coca-Cola reviews & complaints

ComplaintsBoard
A
10:14 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Coca-Cola employee dither guardado

I know your company cares about families so I don't think you would help support a rapist. I wouldn't want someone like that representing my company. He works in the New Orleans location and has a police report against him for raping someone. I love Coca-Cola and wouldn't want individuals like this to tarnish the reputation of Coca-Cola. The name of the employee is Dither Guardado, you can do your own research and see a report was filed against him with the Jefferson Parish Police Department.

Read full review of Coca-Cola
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
L
9:31 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Coca-Cola vanilla coke

I recently purchased a 12 pack of Vanilla Coke from my local grocery store, while putting then cans in the fridge I noticed one particular can that is completely sealed with no leaks. However, the cam is missing majority of the beverage. I have provided pictures of the can and a video detailing the weight of the soda can. The can has around 3 ounces of the claimed 12 ounce beverage. There also appears to a type of sludge or syrup in the can. The drink is also not carbonated.

Read full review of Coca-Cola
Hide full review
ComplaintsBoard
M
6:14 pm EDT

Coca-Cola Delivery issues

Hello this is Muhammad from Breaktime 2 located at 2901 s capital of tx highway, Austin Tx 78746. I've been waiting for my delivery for past 2 weeks . First i made an order last monday i.e 08-12-2019, They said thay they will deliver it on 08-14-2019 . Nobody showed up called the Customer service they said it be her on Friday 08-16 -1990 . Delivery guy showed up the time which i specifically put that on my delivery note to not deliver between this time period and guess what he did came between that time period . I spoke with him and Customer service they said they will try to get it deliver the next day if not then Monday for sure . No one showed up i kinda took it as it was Weekend so i was like thats ok . Waited for the delivery the whole day Monday no delivery still So i called Back on Tuesday i.e 08-20-19 . They said oh nobody put in your order request as that was last week and some stupid reason which really didnt made any sense to me . They said now if u want you need to make another order i was like ok when can i get this delivery they said Thursday for sure, I asked her again made her repeat the same statement 2 3 times thay i will gonna get the delivery this Thursday and here is Thursday again and the day is done too. These customer service rep they just kept on making me go on circle and u know circle has no ends. They said they will have a distribution center call me but no one did and they are not even passing me their contact info to communicate and address this issue . Please Please take care of this Issue as if you dont take care of this issue i would never gonna have faith / trust on Coca Cola again . So if i cant have trust in company then offcourse i can't have trust on their products too .

Read full review of Coca-Cola
Hide full review
ComplaintsBoard
B
2:50 am EDT

Coca-Cola sprite cold drink

Dear Management,

Let me inform you that, I was bought 6 bottles of sprite cold rink, when I was swiped the taste just like water and when I was opened the gas was not found its very disappointed moment the guest was seating with us and they are kidding, I was very embraced at that time, Its my request to recall this batch and check reference sample was restore in your retention area and conduct internal Audit to submit CAPA to regulatory department its very sensitive issue, and compensate my dissatisfaction otherwise I have an evidence to prove this statement in another medium.

Awaiting your reply.

Batch No .UNCHLLED 1824
Recall this Batch .
Details of Shop Purchased: Olive STRSVR (Karachi Bhadrabad )
Attached Evidence.

Regards,
Business Development Manager.

Read full review of Coca-Cola
View 0 more photos
Hide full review
ComplaintsBoard
S
2:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Coca-Cola coca cola truck driver

I have a complaint about a Coca Cola truck driver. I was travelling south on South Ridge Drive in Okotoks and was in the left turning lane to go into Walmart. A Coca Cola truck pulling a long trailer was in the next lane on my right side, and my vehicle was ahead of the rear of the trailer. The truck driver cut into my lane and forced me to the left side of my lane. I laid on my horn and the driver kept trying trying to force me to stop, but then he pulled back into his lane. I pulled ahead and yelled at him. He was mad at me like it was my fault, which it was not. We were both mad and we both swore at each other. I know that he saw me before he pulled into my lane because he checked his mirror. He was driving aggressively and he deliberately cut me off, almost hitting my vehicle because my vehicle was ahead of the rear of his trailer.

I don't want this driver fired from his job. But I do expect he receive a severe reprimand. He also needs to reminded of company safety policy and should take some additional safety training.

We don't need to read a news story about an accident or fatality caused by a Coca Cola truck driver!

The truck licence plate is CCC7971 and there was a number on the side of the truck: 13S990158. The incident occurred on 19 August 2019 at about 10:30 a.m. on South ridge Drive in Okotoks Alberta Canada.

I would like to know of what follow-up action will occur to correct this drivers behavior.

Shane Richardson
[protected]@gmail.com

Read full review of Coca-Cola
Hide full review
ComplaintsBoard
J
1:57 am EDT

Coca-Cola dolly fell off coca-cola truck hit my truck

On Broadway and Park Ave west just before Park Ave west a truck from Coca-Cola dropped a dolly and I swerved to avoid it and it hip my tire and it hit my passenger door. I took pictures and I have pictures of the dolly. I will send photos. I had to move the dolly off the street after parking near a parking lot.

Please contact me at [protected]. My email is. [protected]@gmail.com I can give a written statement if needed and I have contacted Lyft since I am a Lyft driver and I was working at the time.

Read full review of Coca-Cola
View 0 more photos
Hide full review
ComplaintsBoard
O
3:54 am EDT

Coca-Cola diet coke 2 litre bottle

Hi there I am writing to you to complain about your 2 litre bottles of diet coke. I purchase on average 10+ 2l bottles a week plus 24 cans. Never had a problem absolutely love your product but the last three bottles I opened have been completely flat which as I am sure you know completely changes the quality of taste so much so I won't drink it😲 Being an avid fan of diet coke you can imagine my disappointment never mind that it is not cheap to buy☹️

Read full review of Coca-Cola
Hide full review
ComplaintsBoard
S
11:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Coca-Cola coke, diet coke, sprite

Hello! I work for a non-profit foster care agency, SAFY, in Ohio. I puchased coke products, in April, for our pre-service training events. Average shelf life is 6 to 9 months according to google. All of the products we have are expired. The dates on the bottles are for March and June of 2019, meaning after only having them 1 o two months the products expired. I was unaware, as i do not often check the dates unless the quality is poor. I am so disappointed. I only purches product when budget allows, usually when there is a sale at local vendos. I had to purchase more product for my upcoming classes, which was unexpected costs. Is there anything that can be done to recoup some of my costs please?

Thanks,

Krissy A. Sopher, LSW

Krissy Sopher, LSW
Family Development Specialist - Sidney Division
1065 Fairington Drive
Sidney, OH 45365
Office [protected] x1702
Cell [protected]
Fax [protected]
[protected]@safy.org

Read full review of Coca-Cola
View 0 more photos
Hide full review
ComplaintsBoard
D
3:13 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Coca-Cola sprite

I drink sprite on a daily basis a lot and today I opened the can and began drinking it and almost swallowed a piece of finger nail or something i am not sure why it is also I watch my nephew sometimes and if he was here I would have given him some and he could have choked on it
I want something done about it or I am getting a lawyer and going to every newspaper I can I love sprite and now I can't drink it anymore very disappointed

Debra Murphy

[protected]@icloud. com

Read full review of Coca-Cola
Update by debhay
Aug 12, 2019 3:15 am EDT

I drink sprite on a daily basis opened the can and began drinking it and almost swallowed a piece of finger nail or something i am not sure why it is also I watch my nephew sometimes and if he was here I would have given him some and he could have choked on it
I want something done about it or I am getting a lawyer and going to every newspaper I can I love sprite and now I can't drink it anymore very disappointed

Debra Murphy

dmurphy0723@icloud. com

Hide full review
ComplaintsBoard
K
10:22 am EDT

Coca-Cola coca cola promo eprize

I entered three different codes to the contest and all three times won "spotify playlist"

There must something wrong with the contest because there is no way that should happen. I understand that you may have a strategic partnership with spotify, but as for my customer experience, my honest opinion is that I have been treated like an [censored].

thanks for your time

Read full review of Coca-Cola
Hide full review
ComplaintsBoard
O
4:30 pm EDT

Coca-Cola a 2 litre bottle of diet coke

My partner went to this shop at approximately 8:50pm on the 7th August 2019 to get a 2litre bottle of diet coke which I opened and gave my 1yr old daughter a little mixed with water, I then went to take a drink of it and took a zip of it and could smell a really foul smell. I am complaining about this as I wouldn't want anyone else drinking it and I have informed the shop of it.

Read full review of Coca-Cola
Hide full review
ComplaintsBoard
J
1:48 pm EDT

Coca-Cola feisty cherry diet coke

I bought an 8 pack, had 2 sips of one can and cant get myself to drink any more of it because it immediately made my throat and stomach hurt. The coca cola company should know that they arent doing something right if they are causing their costumers physical pain. Am I going to be okay? Am I safe? I will be warning every person I know that coca cola is not safe to drink and never will I ever spend another dime on any of your companies products. I want a full refund since these will be getting dumped into the sink and recycled since they are physically harmful.

Read full review of Coca-Cola
Hide full review
ComplaintsBoard
A
6:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Coca-Cola hi-c fruit juice boxes variety pack 40pk

I purchased a large variety pack of Hi-C juice boxes on or around 7/6/2019 and it seems one or more of the boxes must have leaked and caused damage to product and packaging.
I purchased this from a Meijer retailer in Muskegon, Michigan.
I paid $8.99 for this product.
I would like either the product replaced or my money refunded.
Thank you, photographs enclosed.

Amy Marie Anderson
[protected]
[protected]@gmail.com
1305 Anna Rd
Muskegon, MI 49445

Read full review of Coca-Cola
View 0 more photos
Hide full review
ComplaintsBoard
A
4:29 pm EDT

Coca-Cola 2019 clemson bottle

If this is the direction coca cola is going with their collectable products then you will be losing a lot more customers than just me. I might just be one person and you might not care what I think but I am contacting you because I am hearing this from everyone I have spoken to, and I don't want to see coca cola lose the market because I have been collecting coke products for a long time, but if this is the way coca cola is going go I guess Pepsi will be the choice of the new generation.

Read full review of Coca-Cola
Hide full review
ComplaintsBoard
J
12:32 pm EDT

Coca-Cola gold peak tea unsweetened

I do not know who the distributor is for the Wood River, Illinois area is, , but they are failing-BAD. This is the second day in a row-8/3 and 8/4.. I have been to Wal-mart (Wood River) and there was NO gold peak unsweetened tea in the 2 Qt size. Second day in a row...did I say that? So, I went to Schnucks Grocery in Wood River and guess what? Nothing there either. This happens more often than not--I have decided it is NOT worth my time. There are plenty of brands I can choose from...I thought I would let you know- so you can forward this to appropiate distributor, throw it in the trash or correct the problem as to not loose any more customers.
Thank You
Janet Cox
janet.[protected]@gmail.com

Read full review of Coca-Cola
Hide full review
ComplaintsBoard
M
11:14 pm EDT

Coca-Cola coca cola 12 packaging

Recently purchased 4 12 packs of Coca Cola. 2 of the 12 packs fell from my hands when transporting them into my home. As a result 5 of the 24 cans punctured and spilt on me.Others were dented on the bottom or top rendering the pull tab useless. I am highly disappointed in the quality of the cans and packaging. This is not the first time I've had leaking cans when a cans been dropped. Improve your packaging! I do prefer the taste of Coke over Pepsi but not your packaging. Monika Laine - [protected]@yahoo.com

Read full review of Coca-Cola
View 0 more photos
Hide full review
ComplaintsBoard
M
4:02 pm EDT

Coca-Cola coca cola 710ml. 6 packs

I recently purchased 6 six packs of the 710ml coca cola, thatx 36 bottles of pop and out of that i got 9 bottles that were totally flat, this is not first time i had this problem, i have been a die hard coke drinker for 30 plus years and it sucks wasting money like that, i am on disability and have limited income and cannot afford this to keep happening

Read full review of Coca-Cola
Hide full review
ComplaintsBoard
D
7:53 pm EDT

Coca-Cola decaf diet coke 6-pack 16 oz.

I have bought 2 6-packs each on 2 separate occasions this week. 2 of the 4 have had a leaky lid on one of the bottles. The groceries are really good about exchanging them, but I am concerned because this is a recurring issue. I know that the smaller bottle lids are not as tightly sealed as the larger bottles and since I often have difficulty getting those loose I appreciate the ease with which these open. Still when a bottle is leaking it is also likely to be flat tasting, and that is not acceptable either. Thank you for your time and attention.

Read full review of Coca-Cola
Hide full review
ComplaintsBoard
M
6:48 pm EDT

Coca-Cola 16.9 oz plastic coke zero sugar bottles

I love Coke Zero but I have had two issues this year with it. First I spend about 20.00 a week on Coke Zero. Earlier this year I would purchase 6 packs of the 16.9 bottles and they where flat and the cap came off to easily. This went on week after week for about 6 weeks, i tried emailing them and they just wanted me to call and now again I just bought 6 6 packs of the 16.9 plastic bottles and they all have had a funny taste to them. I have ended up pouring them out.

Read full review of Coca-Cola
Hide full review
ComplaintsBoard
D
2:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Coca-Cola coca cola 3 for 10$ 12 pack cans

I purchased 3 for $10 12 pack cans of coca cola from dollar general store in sisseton south dakota 57262 I didn't realize when bought them it was mold on the box just thought it was a dingy box from being transported when I got home like 7 of them in 1 box had pin hole in them and they were empty I opened another box and that one had 5 of them pin wholes in them and they were also all the way empty I never had this problem till now don't appreciate spending that much money on coca colas and half of them is empty I have pictures and stuff.

Read full review of Coca-Cola
View 0 more photos
Hide full review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Coca-Cola customer service

Phone numbers

8800 200 2222 1800 860 4000 More phone numbers

Website

www.coca-cola.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Coca-Cola?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Coca-Cola Customer Service. Initial Coca-Cola complaints should be directed to their team directly. You can find contact details for Coca-Cola above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Coca-Cola. Discuss the issues you have had with Coca-Cola and work with their customer service team to find a resolution.