CarpetStoreIowa.com reviews and complaints 1
View all 3 complaintsCarpetStoreIowa.com - horrible product, rude unresponsive employees
Purchased laminate flooring through them. They subcontracted the installation. After installed, any drops of water that touched the floor have caused large bulging welts in the flooring. I called and called the store with no return phone calls. Finally they sent out a "flooring inspector" who told me I need to install gutters on my roof - huh? Never even received a phone call from the owner or employees, just received a poor quality photocopy of the "flooring inspection report". They were rude to me, unresponsive and I would never recommend their business to anyone, friend or enemy!
The complaint has been investigated and resolved to the customer’s satisfaction.
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