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The Brick / property damage and damaged and defective furniture

Canada

On Feb 11 I purchased a bedroom set at the Brick Edmonton Main the same was delivered the following week, On delivery there were damages to my property mainly dent in the wall the brick sent a painter who after 3 attempts to resolve the issue leave me with a two tone wall, but the major issue here was there were cracks in the wood in the dresser mirror and the chest of drawer, I informed warranty who sent out a service call to verify the damages the service guy recommended replacement as the products couldn't be fixed a deliver was arranged however the items that were sent out to replace the damaged products were also damaged and the mirror was missing from the delivery, the replacement dresser have uneven counter surface whenever I place a bottle on it toppled over I sent photo to the store and to date I haven't received my chest of drawer so currently I am paying for something I don't have I made numerous calls and email to the store to have the issue resolved bit each time I am been told someone will call me back, its now April 15 2019 and nothing have been resolved . I would like to have the completed bedroom set I ordered free of Damages or defects / my walls properly fixed or a refund so I can get a bedroom set elsewhere it has been a very frustrating experience I have always shop at the brick and never had an issue but after this experience I am not sure I will be making future purchases from the Brick

The Brick
The Brick
The Brick
The Brick

Di
Apr 15, 2019

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