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Telkom SA SOC
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1.0 2687 Reviews

Telkom SA SOC Complaints Summary

35 Resolved
2651 Unresolved
Our verdict: If considering services from Telkom SA SOC with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Telkom SA SOC reviews & complaints 2687

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Newest Telkom SA SOC reviews & complaints

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M
8:56 am EDT

Telkom SA SOC telkom wireless handset

My mother in law, Mrs Esme Loubser, residing at 10 Aandblom Street, Langebaan 7357, received her Telkom wireless handset on 1 March 2018. I made several calls (7 calls) to Telkom on 10210. Every operator told me a different story. The last operator told my that it will take some time for her phone to work. Everybody else in the surrounding area's phones are working. Her old phone line was cut on the 1st of March. I have tested the sim card on a mobile phone and it does not work. Call from her wireless handset can only be made to the 10210 number. She is an 80 year old women who can't make calls or even receive calls.

Today is 25 March and the handset does not work. Two operators report the problem to the technical department, which should have contact me already. I also asks the operator to cc me, when sending the mail to their technical department, She told me that their were no cc option. This I could not understand. Mrs Loubser wants to return her mobile handset and change back to the old line system, because it feels to her that theirs no other option.

It is unacceptable for such a big and important provider to take more than 24 days to sort out a minor problem. Their operators every time told me a different story after phoning them. The even told me that they can't lock a fault report

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JASeyf73
, ZA
Mar 25, 2019 2:26 pm EDT
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Telkom as a service provider is of sub standards. They don't keep complete records & to try & correct their errors it gets said we need to fix the matter. When if they did their administration 100%, we probably have a quality service running

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A
6:28 am EST

Telkom SA SOC lte reconnection

Good day

So my LTE was disconnected due to do payment, which I completely understand. I then opted to go to Irene Mall Telkom to make a payment, which I was told I could not do. And need to make an EFT via Absa. So I can not make a payment at a Telkom store, but we have Drones in the sky? I then went and made a payment via EFT which I was then told to wait 48 hours, after 48 hours I was told 3 business days. Now I could simply send a Proof of Payment and have this fixed with anyone in the world except Telkom as they do not do that. Now on the 3rd day when I use the Chat service I was told to send Proof of Payment. Why only on the 3rd day? My LTE is still not connected as I am waiting a response. I understand that I am most certainly not your biggest client but I do have a few friends, where Fibre etc, became available to their respective complexes, and I will not think twice in telling them not to use Telkom for purchases. You are in 2019 but I need to wait 3 days plus for a reconnection, I can pay Dstv at Spar and have my Account Reconnected within 5 minutes. You should maybe go and learn.

Thank you

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7:11 am EST
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Telkom SA SOC landline telephone service

I have a contract with Telkom for a package which they term "Anytime Extra". For a fixed fee the package allows me to make local Telkom calls without further charges.
I have had the service for a number of years.
In April 2018 an additional fee which Telkom term Closer Call Catcher (R 9:94) was entered onto my statement and has been added to my monthly statements since then. I have asked them, by phone to remove the additional fee as I did not order this feature.
I am told by Telkom that if I cancel it they must also cancel the initial package, Anytime Extra.
I cannot cancel it as I didn't order it. Their call center does listen from my point of view as they are simply programmed to respond with the standard phrase, so whilst I explain it to their call center people, they do not listen to the validity of my complaint, which is reasonable.

My second complaint: Telkom and the Post Office is owned owned by the government. Telkom send the statements by post, the Post Office does not deliver in time and I do not receive it to pay it in time. Telkom then charges interest.
If this is collusion between the two companies they are making a great deal of money if the exercise is repeated over many subscribers and intermittently to avoid detection.

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8:08 am EST
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Telkom SA SOC product service non existent

I have logged numerous calls to Telkom, including logging a complaint to their customer service complaints division however all my faults logged went missing except for the one which they have linked to a bulk fault, I have spent over R 500.00 on phone calls from my cellular phone attempting to resolve my problem how ever I have been contacted once from their side from a consultant by the name of Mphula on which she asked me if my fault was resolved as yet, this being said I informed her that no it was not, she confirmed that a technician was dispatched for my fault and that said technician would de sent back to resolve my problem, however when contacting the supervisor from One serve (Micheal) whom are contracted to my area, he claims that their is no such thing, they have been off line for the past week and no faults can be attended to as everything is automated, and he get extremely worked up and keeps demanding that I contact 10210, I have run out of money, airtime and have had to buy a further 20 GIGS data just to be able to keep my Job thus far. I have logged complaints and not once received a complaints reference number either, it has now been two weeks with absolutely no service, I do not have internet on the service line from Telkom nor do I have a landline available, there is no dial tone, and no one can reach me via the landline number [protected], I am an on line accountant and my very income depends on the service I went into contract with through Telkom, I am on the verge of loosing my Job and I am the sole bread winner of my family, My husband is on a disabled Government pension and my mother whom also depend on me an on old age Government pension, I have phoned everyone I can now think of including so called management whom I am still currently am awaiting a call back from (Pam Govender), this too no response no feed back, According to them I only logged two faults one which their system show as resolved (124CNK120219), but never was even allocated to a technician as they stated it was an online fault repaired, which is extremely baffling as there is no line in working order to repair, the second fault (133CNK120219) they have on their system has been laying their an allocated since the 15th. I can not continue this way, I need this resolved or I will be delivering my modem to the nearest Telkom office and Terminating my contact, I keep receiving messages on my cell phone that my fault logged is in hand but nothing happens, so I don't see any need to actually pay this accounts future bills either. Telkom is in breach of their service contact to the client as ne service is being provided. No contact information is provided to take this matter further. No call centre agent will transfer my calls to someone that I can speak to in a senior position with in the company, all information one does receive is nothing but hogwash. I am out of options at this point and frustrated beyond my endurance.

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6:32 am EST

Telkom SA SOC bad service and internet connection/speed and the lack thereof...

I have been having problems with my Internet speed for about a week now. Calling the customer care line does absolutely nothing. Either you wait for hours to talk to a consultant. If by some miracle someone actually answers the phone they can not help you and you are transfered to another call waiting line. I got to talk to someone on the 15th of February. They said that there is no signal and they would send me a log number that I can follow up. Well still waiting for that number. I have been to my local branch and they said that their hands are tied and they cant help me. They said I must call customer care. I told them that is useless and gave them reasons why and they just shrugged their shoulders and said thats just how it is.

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6:20 am EST

Telkom SA SOC bob naidoo store manager

Your store manager bob naidoo at telkom store diamond pavilion kimberley has chased my wife out the store like a dog after 2 days and still no resolve to our issues and service. I have since put a request to cancel all my telkom services my wife is nobody's dog and I will personally shoot that arrogant idiot you have in a management position! He is to be fired

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5:10 am EST

Telkom SA SOC Cancellations not taken seriously

This is my email correspondence to Aretha (Telkom agent)... I cannot upload the Docs mentioned below as they are in PDF Format and the belwo link reads: "Photo format is not recognized. Allowed formats: JPG, JPEG, GIF, PNG, BMP."

Good morning Aretha,

Please find attached an Invoice I received from Telkom - in it I have been billed for 10 Feb 2019 Invoice for February [protected] R 428.08
Subscription & usage for [protected] Fixed Voice BB and R 200.74
Internet Service
Subscription & usage for [protected]_1 Fixed Voice BB and R 166.45
Internet Service
Subscription & usage for TIN1802014 Fixed Voice BB and R 22.55
Internet Service
Subscription & usage for TIN3423740 Fixed Voice BB and R 27.04
Internet Service
Account subscriptions & once-off charges R 11.30

Attached are the two Cancellation forms I have filled out - per Telkom's requirements - to cancel the above services. I however cancelled these initially on the 14/11/18 Ref: 255 21907.

I have also been billed for the TI-Mailbox 18 Jan 19 - 08 Feb 19 R 11.22
TI-Mailbox 09 Feb 19 - 08 Mar 19 R 15.82 Subtotal R 27.04. Telkom however owes me a Credit from last year and till this issue has been resolved (as no one has contacted me about your below mentioned escalation) I will not be paying this…

Currently the total bill comes to R1137, 74 - mostly for services I have not (and you agree) I requested. Please kindly refer this to your supervisor…

Kind regards,
Claire Stephenson
[protected]

From: [protected]@gmail.com
Sent: Friday, 18 January 2019 15:39
To: 'Aretha Ntsube (AN)'
Subject: RE: Telkom cancellation_[protected]

Hi again Aretha,

I'm really gob-smacked by the incompetency of Telkom - I realised as such when I called Accounts (also on 17/01/19) and the agent Wendy confirmed what you have just said below. She also said that that "we" could not resolve my billing dispute as it was now a large amount in question and has been referred to the Resolution Centre. I must however pay for what I had agreed to pay - for the landline only (Nov - Dec - DONE and pro-rata till 15th Jan '19 @ R200, 74) otherwise my services will be suspended/interest will be charged. BUT I have already overpaid for services charged for in Nov '18 (Telkom owes me a credit) and the longer the dispute is unresolved - interest is likely to mount up. I feel as though I need to start billing Telkom for the time it takes me away from work since November 😉

Furthermore - I have been able to re-instate my email address (Ref: [protected]) only at R16 p/m pro-rate billing from the 18/01/2019. I have received two sms's today to that effect, but not the login required to access the server. Haseena the agent said I would be receiving that via sms, so till now I still cannot access my email (TIN3423740)…

Kindly assist asap - Regards Claire

From: Aretha Ntsube (AN)
Sent: Thursday, 17 January 2019 11:00
To: Claire Stephenson
Subject: RE: Telkom cancellation_[protected]

Good morning Mrs Stephenson

Ive looked into your account and i picked up that your tin has been closed
But the agent made an error when cancelling they left behind the voice and adsl potion
Am awaiting feedback from him about cancelling the line ...

You can contact Sales department on the number 10213 in order for them to create a stand alone email address for you ..

From: Claire Stephenson [mailto:[protected]@gmail.com]
Sent: 16 January 2019 01:22 PM
To: Aretha Ntsube (AN)
Subject: NB: Telkom cancellation_[protected]

Dear Aretha,

A gentleman called Monday and agreed to cancel the landline by that afternoon...

I've however been calling my number and it still "rings" so to speak. On the email side - I get a message "your email server rejected your login" - can you confirm that is in fact cancelled, so I can arrange tomorrow to get just the email TIN reinstated.!?

Kind regards,
Claire Stephenson
[protected]

On Fri, 11 Jan 2019, 17:45 Claire Stephenson

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4:01 am EST

Telkom SA SOC fibre to home and account billing

Good morning

Can someone please explain how you suspended our service for non payment on the same day you send us an invoice confirming our payment and that the next debit will be next month?
This after we upgraded to Fibre nearly a month ago. We have your router laying here gathering dust because of all your empty promises to assist us with the installation. After speaking to Nomfundo Ndimande and Sipiwe Luthuli, who by the way, had complete disinterest in assisting us! We were promised that a manager by the name of Kaelin Frederick was going to call us within the hour. That was on 8/02/2019 at 12:45 in the afternoon. I am still waiting. We queried on all your social media platforms only to be directed as to where to cancel? Is this honestly how you treat your customers? I have paid for the service already. Can we just have what we paid for! I am sick to my stomach by your service. What do we need to do to get service around here? Or do you really just not care?

Our account number is [protected]. I am actually begging for someone to care enough to just contact us so that we can resolve this issue. It's literally your job to provide us with a service. I will harass you until you give us service, just as your sales staff harassed us to buy your product

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11:30 am EST

Telkom SA SOC mobile

Hi good afternoon
I phoned into Telkom querying about multiple accounts my mother has with Telkom the agents was unhelpful and down right rude I spoke to the call centre team leader Melinda Zungu .I told her that I don't have a vehicle to go into the store and my mother entrusted me to ensure all accounts are upto date .Zungu then tells me to talk from Queensbury to Chatsworth to sort out the account.im sick and tired of bad attitudes the agents have as I'd they are doing us favours .

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7:43 am EST

Telkom SA SOC telkom data package

Please assist pertaining this product that was sold to me last year in September.

I was contacted Mndo Telkom and signoff a R29 contract with a free SIM.

Now the first debit came out on the 8th Sept 2017 which i don't know why as i don't get paid and got charged banking fees.

Then they debited again on the 30th Sep 2017 which was R29 and then it just went down hill from there.

I need some one to sort this out urgently because my name is blacklisted for the incorrect debit order. And why am i paying for statements when i don't even receive one

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5:23 am EST
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Telkom SA SOC to cancel my account with telkom

I am trying to close my account with telkom. I done everything they require in NOV or 2018. I phone the just to extend it for me another month and closed it end of Dec which did not happen. I phone them a couple of time to do this. Then they say to me they cannot close it because I wanted to keep my mail need to phone another department, they need to split it. when I phone them they told it need 1st to be closed. So I went from one department to another department every time. Then the other department Account department said I must just tell them to closed it. They do not know what they are talking about This is the department to close your account Which I did This is already February month Still is not happening. They also said someone will phone when they escalate it Nobody ever phone me. I am so fed up with them. Then they overcharge me with my monthly bill payment This I am struckel with since August 2018 also not sorted out. I do not know what is going on there in that company Hope you people can do something for me. I am a pensioner and cannot afford to keep phoning and paying the bill. Thank you

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5:00 am EST

Telkom SA SOC cancellation of services

Since 2017 I have tried to cancel my Telkom services which are an ADSL line and Phone line, First I tried the customer portal on the Telkom website, first time I went through the whole exercise but the system would always crash before one could press the send button. I tried on numerous different computers, with different browsers and always the same result.

Next step was to phone Telkom and no matter what time I would phone after holding for 69+ minutes it was clear this was also a useless avenue, this was followed by a visit to the Telkom store in Cresta shopping center and again no help the reply: We can't do it, you must do it online"

I eventually started sending customer service call me request - to that not one call back. This was followed by emails to their customer service to please cancel my services, it was met with no response.

The last resort: I disconnected the service and stopped paying for 2 years I heard nothing no emails, no invoices, no communications but this year Telkom roared back with a demand for payment for 2 years worth of services that I clearly did not use, that I tried to stop - So what to do? Pay and once again return to Groundhog Day?

It seems it is impossible to cancel Telkom services and that one will be stuck with this parasitic business practice til the end of days - SOMEBODY PLEASE HELP!

Account number: [protected]

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B
Bazil Daries
, US
Feb 27, 2019 1:44 am EST

Good Day

To whom it may concern

Please find the following attached for your perusal :

Cancellation Reference to have Telkom Services cancelled - Dated 21/09/2018

Last Invoice received -
Statement Date 10th December 2018
Received via email 12th Jan 2019

Copy of Letter of Demand dated 13/02/2019 - received via post 26/Feb 2019

On receiving the invoice on the 12th Jan 2019 - I contacted telkom, gave cancellation reference and was informed that I should ignore the Bill as it was a system fault

On the 27th @ approximately 08h20 I call 10210 and was informed that they unable to help me, as they having problems with the systems, i must kill the call and call again .
Still trying to get through to them at 08h35, with no success :

Can someone please attend and or advise as to how one gets this issue resolved,

Who do you contact
I sure that even if i decide to cut my losses as to get rid of Telkom and never ever do business with them, even if they were the only service provider in this country, I would most probably get another bill and letter of demand a few months later:
Was unable to attach any documents, cancellation reference date 21/09/2018
[protected]:
[protected]

Thanking you in advance
Basil Daries
[protected]

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M
3:18 am EST

Telkom SA SOC telkom vdsl billing

I have a 20mb uncapped vdsl home package from telkom. The line works perfectly no complaints there, but there billing and customer service department is terrible.

The line was installed mid may 2018. The monthly bill should be r1008 pm roughly. I have paid a total of r9500 for 6.5 months. So telkom still owes me a pretty penny. Now I refuse to pay them as I have been double billed for january again "r2200". Now they are threatening to suspend the line again. I have submitted around 4 cases already to their billing department. They send a message that says it has been resolved. Now I have been billed correctly for february, however the double bill for january still stands and I still need to be credited for the amount I have over payed in 2018 to get my internet back online.

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2:14 am EST
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Telkom SA SOC no data for 2 months on portable router/wifi but paying monthly

ACC NO: [protected] CELL NO: [protected]
I have been using my Router for a while now, my contract with Telkom is expiring end of this month (Feb). But since Dec 2018, Jan and Now (Feb) I am experiencing problems its been two months now not using my Router because it does not connect, I have visited the customer service hubs three times wait in a very long que and they tell me there is nothing wrong they are still loading data as promised, the other time I went they told me these no airtime and asked how come because my account is up-to date and no usage for two months, not allowing me to connect. I called the 081180 number asked to reset, I did and it still not allowing.

for the past 2months I have been spending a lot purchasing Data and loading it on my phone. But I have a router that I pay for R150 in order to receive 15GB of Data, but Telkom not keeping it promise basically am paying twice for the same thing and not receiving service, that's fraud.

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1:36 am EST

Telkom SA SOC cancellation request not adhered to and upgrading and taking money without my consent

Good Day

I had a 24 month contract and this came to expiring. I was called by Telkom and asked if I want to upgrade. I asked them to send me the options or talk me through and was very rudely told "Go to the Web". I then said to them ok rather cancel the contract. I also went on my account and cancelled on there. This never helps. I have sent enourmous amounts of emails via my account, to customer care as well as phone calls hanging on for hours, with just no feedback or cancellation done. I am being debited monthly with the upgrade amount (without my consent. They do just what they want on your bank acount. I returned this monthly. I am now being harrassed by very rude people, the management company where I have now being handed over to. I found the email addresses of ALL directors, accounts people on the management companies website and sent ALL my communication I have to them as well with regard to this cancellation since last year April. I have also put a complaint on Hellopeter with no feedback. Telkom is the worst company to have anything to do with. They debit your bank account with whatever they want without any consent, upgrade contracts without consent and never can get through to the customer service, nor does it help you to get anything done on your online account you have. Not sure why they even have this.

I just want Telkom to cancel this contract that I have been asking to now for 10 months, and put this to bed as I was a loyal customer for the duration of my 24 months contract, and also get my name taken of from the management company's books.

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1:04 pm EST
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Telkom SA SOC service given

I don't want to get black listed because I made a terrible mistake of signing up with Telkom, they debit wrong amounts and I didn't agree to that amount

I paid R800 and now they want to debit me R1000 and my contract clearly states I need to pay R250 a month but I end up paying 4 times the amount, I called Telkom and the agent ended up dropping my calls, I regret ever signing up with Telkom, I regret this so dearly, I will not pay otherwise I will escalate this matter and won't escalate it to Telkom bosses but where I see fit as I never get assisted each time I call telkom

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3:27 am EST
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Telkom SA SOC billing incorrect and harassment

I have cancelled my Telkom account due to having no line and everytime I go to a branch they put me on a phone to hear o you have a line fault. It was a up and down story and being billed for internet and a line I did not have having to buy airtime and data. I went in explained it to them and a lady said she would get back to me never did. I sent numerous emails requesting assistance but nothing. Then accounts contact me I told them I want to cancel since I don't have a line or internet. Lady told me should would resolve all. Then I kept getting bills for a line and internet which I did not have. I sent complains but nothing. Then a lady said they would fix my account and get back to me yet again nothing. Then this morning I got a call from a rude lady told me im handed over and I better pay the account and she does not want to hear what issues I have as they taking legal steps. What company is Telkom not to assist and when you go to them they put you on a line. I am shocked at how they treat there clients. Is there any advise as you seem to complain to Telkom but nothing gets done. and people that contact you are rude.

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7:11 am EST
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Telkom SA SOC service

I need to know what the waybill between telkom and the developer cbl is, our lines are cut, we have had no use of the service for 3weeks now, my mweb, my telkom landline and having to buy prepaid data in excess of r2000 already, numerous calls has been logged but no avail. I want a resolution and when my lines will be restored, I want telkom to refund my feb fees, pay my mweb for the month of feb, refund my netflix for the month of feb and refund my data I have had to purchase to date. Pathethic [censored] service from point a to point z!

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6:41 am EST

Telkom SA SOC line cancellation

I moved homes in September 2018, but before the move was completed, I requested my telkom services to be cancelled (both phone line and adsl service). This request was done on August 27th 2018. Since then I have been billed every month for a service that I am no longer using. I've tried countless times to resubmit the cancellation via their account portal, however this would not allow a duplicate cancellation. They do not respond to emails, the online chat does not work, the guys in theirs stores are unable to assist and you wait for a long [censored] time on the phone hoping to get through to a consultant. I've ran out of options to take to get this cancellation done and cant afford to pay for something that I am no longer using

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4:36 am EST
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Telkom SA SOC installation of landline

Been waiting for almost a year now for my prepaid line to be installed. Calls are being escalated for the past 5 months and nothing happens. I dont ever get any feedback. I am sick and tired of complaining. If this matter is not attended to or any communication received by COB Tuesday, i am going the legal route. Call me on [protected]/[protected]. Mrs. Paul
Account number: [protected]

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Telkom SA SOC In-depth Review

Company Overview:

Telkom SA SOC, also known as Telkom, is a telecommunications company based in South Africa. With a rich history spanning several decades, Telkom has established itself as a leading player in the industry. The company's mission is to connect people and businesses through innovative communication solutions, while its vision is to be the preferred ICT service provider in South Africa.

Telkom offers a wide range of services and products to meet the diverse needs of its customers. These include fixed-line telephony, mobile services, broadband internet, data solutions, and managed services. With a comprehensive portfolio, Telkom strives to provide reliable and cutting-edge solutions to enhance communication and connectivity.

Service Quality:

Telkom SA SOC is committed to delivering high-quality services to its customers. The company consistently invests in infrastructure and technology to ensure a seamless and reliable experience. Customer satisfaction levels are consistently monitored and evaluated to identify areas for improvement.

When compared to competitors in the industry, Telkom SA SOC stands out for its service quality. The company's robust network infrastructure and commitment to innovation contribute to a superior customer experience.

Pricing and Value for Money:

Telkom SA SOC offers competitive pricing for its services, catering to a wide range of budgets. The company's pricing structure is designed to provide value for money, ensuring that customers receive quality services at affordable rates.

When compared to competitors, Telkom SA SOC's pricing remains competitive. The company strives to strike a balance between affordability and service quality, making it an attractive choice for customers seeking reliable telecommunications solutions.

Network Coverage and Reliability:

Telkom SA SOC boasts extensive network coverage across South Africa, ensuring that customers can stay connected wherever they are. The company's network is known for its reliability and uptime, providing uninterrupted communication services.

When compared to competitors, Telkom SA SOC's network coverage and reliability are commendable. The company's investment in infrastructure and technology enables it to offer a robust network that meets the needs of its customers.

Customer Support:

Telkom SA SOC places a strong emphasis on customer support services. The company's dedicated support team is readily available to assist customers with any queries or issues they may encounter. Response times are prompt, and the effectiveness of support is consistently evaluated.

When compared to competitors, Telkom SA SOC's customer support services stand out for their efficiency and effectiveness. The company's commitment to resolving customer concerns contributes to a positive customer experience.

Technological Innovation:

Telkom SA SOC is at the forefront of technological advancements in the telecommunications industry. The company consistently invests in research and development to drive innovation and stay ahead of the curve. This enables Telkom to offer cutting-edge solutions to its customers.

When compared to competitors, Telkom SA SOC's technological capabilities are impressive. The company's commitment to innovation positions it as a leader in the industry, providing customers with access to the latest advancements in communication technology.

Corporate Social Responsibility:

Telkom SA SOC is dedicated to corporate social responsibility and actively contributes to social and environmental causes. The company implements various initiatives to promote sustainability and make a positive impact on society. Telkom's commitment to corporate social responsibility sets it apart from its competitors.

User Reviews and Ratings:

Users have provided positive reviews and ratings for Telkom SA SOC. Common feedback highlights the company's reliable services, excellent customer support, and competitive pricing. Overall, users express high levels of satisfaction with Telkom's offerings.

Pros and Cons:

Telkom SA SOC has several strengths, including its extensive network coverage, commitment to service quality, and technological innovation. However, some users have mentioned occasional service disruptions as a potential weakness. Overall, the advantages of using Telkom's services outweigh the disadvantages.

Conclusion:

Telkom SA SOC is a reputable telecommunications company in South Africa, offering a wide range of services and products. The company's commitment to service quality, competitive pricing, and technological innovation make it a preferred choice for customers. With extensive network coverage and reliable services, Telkom SA SOC continues to deliver on its mission of connecting people and businesses. Potential customers considering Telkom's services can expect a reliable and customer-centric experience. Overall, Telkom SA SOC's performance and future prospects remain promising.

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Phone number

+27 123 112 186

Website

www.telkom.co.za

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ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Telkom SA SOC?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Telkom SA SOC Customer Service. Initial Telkom SA SOC complaints should be directed to their team directly. You can find contact details for Telkom SA SOC above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Telkom SA SOC. Discuss the issues you have had with Telkom SA SOC and work with their customer service team to find a resolution.