Telefonica Latina Telecommunicationscustomer service support

P Review updated:

This company has the worst customer and billing service. Bills are NEVER accurate, so, half of the time service is not provided based on wrong charges and, calling for assistance or clarification of services and bills is a complete nightmare: if you are lucky and get someone to answer, they are very rude and disrespectful and your situation with the service doesn't change or, like me, for the past 3 weeks: PAID IN FULL AND MORE, NO SERVICE, NO ANSWER ON ANY OF THE PHONE # LISTED... NOTHING. Of course, it's up to me to discontinue using them, but someone has to do something with this company

Responses

  • Es
    Ester Adatto Nov 23, 2020
    This comment was posted by
    a verified customer
    Verified customer

    The billing is always wrong to their benefit. Called many times, the customer representative acknowledge the bill was wrong and was sending it to accounting to be fixed. The customer representative ' name is Claudia. Starting calling in August 2020, to this date nobody called me or fixed the bill. Today I called but no answer, goes straight to voice mail. Very shady company.

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