To my fellow WOW players: I would normally be competing against you in WOW, matching skill and wit in mortal PVP combat. Some of you, like me, may have even considered buying a service you believe will provide a competitive edge to place you on top.
Because we share a common bond, I am sharing with you my unfortunate experience with TPMT Game Service, Inc., also known as Team4power (www.team4power.com).
In March 2010, I purchased from Team4power, “S8 Wrathful Gladiator Golden Package” for $1, 199.00. I was to receive with this purchase, Season 8 full Gladiator’s onset plus a T2 weapon of my choice. After talking with Team4power in chat for an hour, they convinced me that despite their lack of grammar skills, they would provide the promised, and paid for, goods and services. I was deceived.
The first thing Team4power requested was for me to create an account in MSN messenger to communicate with my customer service rep. My customer representative was very disappointing. She provided dates of start time for service and later made excuses when no start time occurred. At one point, she couldn’t remember the start time dates she provided until I sent her a copy of our chat history! It appeared that MSN messenger was used to stall time and mitigate damage control for a broken system. I finally stopped talking to her and went to PayPal for a refund. My dispute in PayPal was carefully documented and explained with full details. The shocker came when PayPal did not refund the money I paid to TPMT Game Services, Inc. because they could not verify if TPMT provided the service! TPMT’s only response in PayPal was, “service for virtual items” and that was enough to tip the dispute in their favor. I submitted additional complaints to PayPal, hoping they would block TMPT from defrauding others, but I seriously doubt if anything will happen.
It appears that Team4power is only interested in making money, without consideration of the consumer. Instead of creating a program capable of meeting demand, TPMT's "service" may literally take months or in my case, receive no service at all. The fact they’re in China seems to make it easier for them to delay or withold products and services.
My fellow WOW players, be warned, and be very careful before you open your pocket book.