The complaint has been investigated and
resolved to the customer's satisfactionResolved Tealan.com — They don't care
resolved to the customer's satisfaction
Tealan.com advertises pricey asian antiques, but dishonestly includes modern knockoffs while claiming they are 100+ years old, then accuse the buyer of selecting the pieces from the photos listed. They refused to refund the cost, resulting in me turning to my credit card fraud department, which decided in my favor. Tealan.com refused my request for the owner's name and phone number. THEY ARE TO BE AVOIDED AT ALL COSTS. GREED IS THEIR ONLY REASON FOR BEING IN BUSINESS. THEY MAKE NO ATTEMPT TO CULTIVATE RELATIONS WITH CUSTOMERS. THEY JUST DON'T CARE.