Menu
TeakWarehouse Customer Service Phone, Email, Contacts

TeakWarehouse
reviews & complaints

teakwarehouse.co.uk

Learn how the rating is calculated

1.0 7 Reviews

TeakWarehouse Complaints Summary

0 Resolved
7 Unresolved
Our verdict: Engaging with TeakWarehouse at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
Verified
The authenticity of the customer service contact information for TeakWarehouse has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Click here to get notifications about new complaints of TeakWarehouse. We promise not to send you any unrelated messages
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review
File a complaint

TeakWarehouse reviews & complaints 7

Filter reviews by rating
5
0 review
4
0 review
3
0 review
2
0 review
1
0 review
Sort by:

Newest TeakWarehouse reviews & complaints

ComplaintsBoard
R
2:58 am EDT

TeakWarehouse Bad customer service

Wanted to buy something from TeakWarehouse so I called and their rep said that they were very busy and promised to call back later. No one called so I called again the next day and they said the same thing.
When I called for the third time I received an automated message telling me to leave a voice mail. I left a voice message asking them to contact me as soon as possible but that never happened. Terrible service! Tried to reach these guys and called at least 10 times with no luck getting a response.

Read full review of TeakWarehouse
Hide full review
ComplaintsBoard
L
12:26 am EDT

TeakWarehouse Not a trustworthy company

I have ordered an item from TeakWarehouse and I was supposed to receive it weeks ago! I have no idea what is going on and where my order is. I contacted customer service and wanted to ask about my order, but was told to leave a voice mail. I left several voice mails and was hoping to get some information, but they never contacted me back. And every time I called I was told that they were very busy and were not available at the moment. I do not recommend this website!

Read full review of TeakWarehouse
Hide full review
ComplaintsBoard
P
9:05 am EDT

TeakWarehouse Rubbish product, forget your rights under law if you deal with them

Rubbish product, splits in wood, broken parts, filler and holes in timber.
Their response to complaint, you broke it.
Under buying at distance regulations, cancelled order and asked for money back as goods were faulty. Their response, ignore the 17 emails, they never answer the phone. Taken out county court summons against them which has been returned as no longer that this address.
Please don't give them your money I have paid £700 for what is as goods as fire wood..

Read full review of TeakWarehouse
Hide full review

Is TeakWarehouse legit?

Our verdict: Complaints Board's detailed analysis reveals TeakWarehouse as encompassing serious risks, firmly establishing it as lacking legitimacy. This evaluation serves as a strong caution to potential customers to avoid any business with TeakWarehouse, thereby safeguarding their personal and financial interests.

TeakWarehouse earns 11% level of Trustworthiness

Serious Risk Warning: Complaints Board's evaluation of TeakWarehouse shows a critical trust level at 11%. Avoid for personal and financial safety.

With only 0% of 0 complaints being resolved, TeakWarehouse slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.

TeakWarehouse's website has revealed that it is not properly optimized for search engines. This could be a red flag indicating that the company is attempting to hide its activities from the public.

You should not trust a website that appears to be parked, especially if you have already paid money to the website. A parked website may be a sign that the website owner is no longer actively maintaining or developing the site, and there is a risk that the site could be a scam.

Exercise caution when using teakwarehouse.co.uk as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.

TeakWarehouse protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

We conducted a search on social media and found several negative reviews related to TeakWarehouse. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for TeakWarehouse. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
  • Teakwarehouse.co.uk has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
ComplaintsBoard
S
12:48 pm EDT

TeakWarehouse They didn't deliver on time or provide precise info

Awful customer services. I bought sofa and some stuff for the garden from www.teakwarehouse.co.uk. The whole order cost me about £700, and the rep informed me that the delivery would be between 4 p.m. and 6 p.m. on Wednesday. I stayed at home and wasted the whole day, but they haven’t delivered my order. I called to the customer services and sent emails, but it was fruitless. On the next day, they sent me email, where they excused, but they haven’t provided new information about delivery. Horrible services and attitude.

Read full review of TeakWarehouse
Hide full review
ComplaintsBoard
N
2:51 am EDT

TeakWarehouse They cancelled the delivery and still haven't send information about next delivery time

People, avoid business with the company www.teakwarehouse.co.uk. I ordered from them and paid full sum at once and for the delivery as well. But I waited that they would deliver the order today, but they called around 5 p.m. and cancelled the delivery. I started to ask when they would provide the order then, but these guys refused to tell and promised to send email. The worst customer services I have ever had before.

Read full review of TeakWarehouse
Hide full review
ComplaintsBoard
B
5:42 am EST

TeakWarehouse Scammers

I ordered eight chairs and table from the website www.teakwarehouse.co.uk. The seller promised to deliver it within 2 days, but later he contacted me and told that they would deliver it within 2 weeks and he gave the tracking number, but it was invalid. After that he stopped to communicate with me. They are liars and scammers, and I want to find other deceived customers, who lost money. Please we need to stop this company and return our money. Post your comments.

Read full review of TeakWarehouse
Hide full review
ComplaintsBoard
A
5:50 pm EDT

TeakWarehouse This is a fraudulent website... beware

This is a fraudulent website... beware. They asked for bank transfer up front. You're mad if you do!

Read full review of TeakWarehouse and 6 comments
Hide full review
6 comments
Add a comment
C
C
Clive949
Birmingham, GB
Jun 25, 2014 6:55 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I agree with everything said about poor delivery and failure to respond to emails and difficulty in making telephone contact.
This is a great shame because they appear to have a really good business base.
I can accept that there will be occasional difficulties with their supply side - I was informed of this but despite several unanswered emails and two successful phone calls, I am still waiting, with no idea whether or not they are going to deliver my furniture C.O.D.
I have actually re-ordered just to attempt to guarantee contact and try to arrange another delivery date.My original order was placed early May with a delivery promise of June 7th. Still no answer as of 25th June.

Clive from Birmingham

H
H
heidihi58
, GB
May 16, 2014 5:04 pm EDT

This must refer to the UK Teak Warehouse as I have ordered from them. You have to make a bank transfer or pay cash on delivery instead, so not real problem if you aren't happy about the bank transfer. They keep their overheads low so don't accept payment by debit or credit card. Because they are small, they also don't seem to answer emails or telephone calls as much as one would like, and delivery times can be slow for people some distance from them (like us) - but I think they are legitimate in reality!

J
J
J HOLLOWAY
, DE
Sep 06, 2011 8:12 pm EDT

complaints board seems to be a bit of a joke website..just post anything you want
joke website from america...what do you expect...

J
J
J HOLLOWAY
, DE
Sep 06, 2011 8:10 pm EDT

complaints board from america?
your website should be complained about...i work for teakwarehouse in the UK.YES UK...
I THINK THEY MUST HAVE MIXED UP TEAKWAREHOUSE.COM WHICH IS AN AMERICAN COMPANY

J
J
Jamesteak
isleworth, GB
Aug 28, 2011 5:33 pm EDT

...and why would a supposedly american national be ordering teak furniture from a UK company that only delivers within the UK...I smell a rat.

J
J
Jamesteak
isleworth, GB
Aug 28, 2011 5:30 pm EDT

Why does this make them fradulent? why are you the only one to say this? How come you say this when they also accept online payment as well as C.O.D and cheque on delivery.
Check the facts before you spout ### and remember you leave yourself open to legal action if what you say is wrong...the web is not somewhere you can throw stones and run away.
I can name any number of satisfied customers...and you...you cant even come up with any 'hard' evidence...lame...fail.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

TeakWarehouse contacts

Website

teakwarehouse.co.uk

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with TeakWarehouse?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with TeakWarehouse Customer Service. Initial TeakWarehouse complaints should be directed to their team directly. You can find contact details for TeakWarehouse above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about TeakWarehouse. Discuss the issues you have had with TeakWarehouse and work with their customer service team to find a resolution.