SUBMIT A COMPLAINT

Taylor's Pharmacymisuse of personal information

1

I am absolutely disgusted with the service at Taylor's and especially one of the untrustworthy delivery boys that work there, who unfortunately lives down the street from me . I was personally told by a neighbor he was asking around about me. What I do, etc. He has been harassing me since he moved in a few months ago and to make it clear, has never met me. He has no idea even who i am, but is hell bent on saying anything negative and illusional he can think of to say. I feel extremely uncomfortable with an incompetent boy like that even around my or my families medicines and especially my personal information. When someone like that works around medicine and people's personal info, how do we know they won't compromise the medicines or misuse the info in a disruptive way? You don't. I saw him once in a neighbors yard and all I know or even care to know is he has bleach blond hair and his body is birdlike and very scrawny. I called the manager and he was questioning me like I was wrong! So rude and I know he knew exactly who it was. I gave the address and the guy drives their car, so he knows.He was extremely rude because I didn't get a good look at him, but have constantly heard him making disrespectful comments and even about my parents who go there, but not for long now.I don't watch people or even care enough about him to look and see what he looks like. He means absolutely nothing Just another fool, but when someone makes those disgusting comments about me, and again, has never met me and never will know the correct things about me because he doesn't have the balls to come ask me, just everyone else. Wierd, Right? So anyway after talking to the manager who knew exactly who i was referring to, I demanded they delete all my personal info and if not I will call my lawyer and have him take care of it. When I've been a customer as long as I have, you'd hope they would have competent people working around medicines and people's info, but they don't. I know they know exactly who it is, but are so desperate to keep anyone there, they have to pretend I'm the wrong one.Which a lot of companies do so they don't look at fault or have to take responsibility for the complaint. I called to complain, not to be interrogated When people like that do that to you, who would stand outside and get a good look at them or care enough to look? Not me. I do know I don't ever want a vindictive and hateful person around meds though. God, imagine what he could do to the medicines and info? I told them I wanted to have all my personal info deleted and I won;t be back there. It's not the first time either. About 8 years ago I had my medicines delivered to the wrong house when I lived elsewhere. My friend saw the bag and got it to me, but again, when I called about it they made it out to be me ! I don't deliver there! Never would. If you deliver medicines, at least get the address right, but i know i will never have my meds delivered from there again. Even if it is for my cat! I use a better and more competent drugstore who at least is respectful to the customers and know what they're doing and where they're going! Unbelievable that anyone can work there and anyone can treat customers in that manner. it leaves a real bad taste in my mouth. If I were you, I'd go somewhere competent and that knows how to treat customers. I'll be down there soon to make sure all my info's deleted . God, imagine what people like him can do with your personal info?I'm not the only one who's had issues there. A lot of my friends said they do as well, either filling or giving wrong prescriptions or having to wait forever to get something. Get your act together! And next time someone calls to complain at least be courteous because apparently you can't even get that from them. I know where I'm going now and know they have their heads on straight and have competent workers around the medicines . you'd think if a boy like that was so desperate to know about me, he'd ask me, but what goes around comes around. Always . And I asked where another compounding pharmacy was and was told it was in Dr.Phillips. Not true either. There are at least 3 i know of in town and another 2-3 in neighboring towns. Even that was answer was misleading. Imagine all the lies they must tell just to keep customers?! Hate dishonest companies

Responses

  • In
    incompetent companies Oct 01, 2013

    because behavior toward clients shows his behavior with the business and how incompetent he is around people. That's why I don't give a ### what the manager thinks, but I know a lot of others have complained about the same rudeness in the company. E specially if you're around customers that used to be delivered to. Not now. A lot have moved on from this money pinata rude store and are all a lot happier and respected in or out of the store. Wow! What an idiotic thing to say! Guess you've never heard of respect for customers in or out of where they work. Get over it. The managers a loser as well as him, seeming you haven't read other reviews of how badly others are treated there.You should. They're really terrible how badly people were /are treated. I'm smart enough to go to another wonderful compounding pharmacy where I have seen them outside of there and they are so nice and well respected. F*** the manager! I just thought I could share my experience. They're rude to my own mother too and that's just uncalled for, as well as lots of others. So bad

    -2 Votes
  • In
    incompetent companies Oct 01, 2013

    Oh! He actually has dark brown hair, sorry, don't pay attention to bullying jerks. I just go inside or pray he never compromised our meds or used our personal info disruptively When someone acts like that and works around meds, that's a huge issue. I could care less wheat that rude manager thinks as well

    -2 Votes
  • In
    incompetent companies Oct 01, 2013

    Oh! The address is 306 S. Park Avenue/Winter Park, Fl 32789

    -2 Votes
  • In
    incompetent companies Oct 02, 2013

    I was told by Taylor's that they legally had to keep my info even though I've only gotten my cats meds there for years. How could that be? Have to check w lawyer. And a manager should absolutely care when an employee has or is bullying a customer outside of work. That's an idiotic thing to even say! And actually the meds I got there for my cat didn't work for her at all and my vet thinks that it was compromised or not made in the correct dosage. How scarey is that? Have you read the other complaints onn Taylor's? I mean really unprofessional, rude, and disrespectful to customers. My new compounding pharmacy has made my cats thyroid levels better and I know they are made right. I might have it sent there to get tested to see if it was right. I give everyday twice a day and the vet said it worked as if not given at all. My mother said the same thing about some of her compounded meds and how rude they are with her as well as other people I know in town. Who now have found much better compounding pharmacies. Some of their meds didn't work at all. Companies get sued for that negligence! So its not all about the little punk delivery boy, how could people expect better employees from such an unpredictable and rude company that messes up meds consistently? You can't! They gave someone meds they were allergic to! Read all the complaints. I feel sorry for them because it will all come tumbling down soon with those incompetent skills!!!

    -1 Votes
  • In
    incompetent companies Oct 02, 2013

    go to complaints on Taylor's online and there are quite a few from other sights to choose from. Lots of terrible things happened and rude treatment as well.

    -2 Votes
  • In
    incompetent companies Oct 02, 2013

    Actually google complaints/reviews for Taylor's Pharmacy and there are many to read a lot worse than mine.Have fun! People really had bad issues with them, especially the man with the pregnant wife and he said the meds didn't work and his doc said to go back and just get enough to last until they could go to another pharmacy and he was literally cursed at by the pharmacist about how making one dose is a waste of their time ! Read them all for yourself.

    -1 Votes

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