The complaint has been investigated and
resolved to the customer's satisfactionResolved Tattoo Supply Direct — Scam and cheating
resolved to the customer's satisfaction
I am a Tattoo Artist in San Diego, CA and I purchased several hundred dollars worth of supplies from this company on 10/19/2008. The company's own shipping statement was and I quote 'Please allow 4-7 business days for delivery'. The 19th was a sunday and by 6:00 a.m the morning of the 20th my payment had already cleared my bank. I received an e-mail from them the morning of the 22nd labeled 'order status update' telling me that my order has gone from pending to shipped. Even if the 4-7 business days for delivery was to start from the day my order was supposedly shipped instead of from when it was ordered, it should have arrived somewhere between the 27th and the 30th.
Its now the 4th of November and still no package. After sending them several e-mails and leaving several voicemail messages they responded with a reply that had nothing whatsoever to do with what I was inquiring about, leading me to believe that it was an automated response and there was more than likely no customer service dept.
Avoid this company at all costs unless you enjoy paying for things that don't ever come and being given the run around by a company thats only out to take your money and run.