Target
reviews and complaints

Last week I had phoned target customer service in regards to a bill. The person I spoke to was not very pleasant I did not seem to comprehend me. I was making my payments in person after 6 PM. When I saw my statement, I noticed I am being charged a late fee. Target has a statement saying that no late fees will be added if paid in person. Apparently, that's not happening. And the company is having the audacity to charge me a late fee when my payments were made in person. Because the person was very nasty and wouldn't listen to reason I told them to cancel my card out. I also told him that I was going to make sure and I tell other people that Target is a hypocrite. Because target will not do what they say they would do. That makes them a hypocrite which doesn't make them look good to the public.

I bought 2 of the Target Brands Archer Farms Non Dairy Strawberry & Fudge frozen dessert..Nowhere on the front of the container says that the Fudge is Salted. Its very salty, maybe I feel that it is too much, cause I don't eat salt it makes me sick.
I think you say salted on the front of the carton, so those of us that can't have salt won't buy it...I didn't look at the back of the carton for the ingredients.
Thank You
Mimi

To whom it may concerned,

I went to target in January 2019 as soon as I got my insurance at worked to go get my glasses and contact lenses at target.. when order arrived taking forever and my self having to go in person and check on status like 3 times.. target only gave me my prescription contact lenses for one eye which is the only one that needs prescription and advised that the contact lenses without prescription regular were out of stock.. up till this date 7/25 I have not received any updates or have not been able to use them due to being color contact and I only have the ones prescribed for one eye... I submitted a complain around March to Target management and manager contacted me advising store supervisor was not having a good day the day she answer my called and was very rude.. he assured me he was doing a f/u and will mail my contacts.. up to this date nothing has happened..

I purchased two double packs of your shave gel that says it's compared to Edge shave gel. The gel will not lather at all period. I have opened all four containers now and they are all the same. Did I buy a bad batch of the shave gel? I did not keep my receipt as this is an extremely inexpensive purchase however I'm very disappointed in this product. The shave gel is unusable . Please find attached a photo of the four cans that I purchased last week. I'm not sure what could be done but I would appreciate some type of response. [protected]

I called Target to have them remove some interest charges so I could pay the card balance in full. I am requesting this so that I can pay other credit card debts in order to eliminate debt. I need to minimize my bills coming in due to a cancer diagnosis my wife just received. She is unable to work currently and we would default in payment if we do not pay out the outstanding balance. If Target could eliminate some of the interest charges, we could then pay in full and use the money to pay off a couple of other cards for the same purposes. Instead Target has chosen to take the high road and tell me I should pay my bills and I could get late charges if I do not. Wow-- where is the humanity-- corporate greed -- so sad :( -- no words! just a pit in my stomach, we have shopped and our account is in good standing-- what kind of world are we living in. I am so disappointed, we can document the illness if they needed, but instead I received a letter to pay my bills. Again my account is currently up to date and they could just remove some interest charges, but no!

I cannot log in to my redcard account online anymore. It shouldn't be this difficult to log in to my account. I literally cant figure out how to do it. My wife has stopped using the online services because it is ridiculous. I have researched how and tried many many times and cannot figure it out. It really pisses me off that it is this difficult!

On 6/13/19 I made a purchased at Target on Katella av in Cypress CA
I purchased two Revlon Color Silk 04. On 6/13/19 I applied color silk 04 to my hair within 2 to 3 minutes my hair turned a real dark color, my natural color is blonde, the last couple years it stated turning a sandy blonde. I have never ever had dark hair nor would I ever die it a dark color. On 6/14/19 I applied the 2nd box hoping it would lighten my hair back at least lighten it back a little but in stead it to within 2 to 3 minutes my hair turned even darker, and I started to panic and freak out, then today on the 15th I bleached it in hopes it would lighten it back to normal but it did nothing I am now to embarrassed to leave my house. The way I see it you guys as well as Revlon/Color Silk are liable and responsible. I have my receipt as well as the boxes.

have been shopping at your store for years, I even have a red card but was blown away tonight and I will now never be shopping at your store again.
My daughter needed a new swim suit so of course I thought target. We had a busy day but I checked and saw that you stayed open until 11:00! Yes we could rush over as soon as I got off work. We got there by 9:30, it took her 10 minutes to pick some only to find out that the dressing room closed at 9:00, TWO HOURS before the store. I was pretty upset because how do you buy a swim suit with out trying it on? Then the young lady working the fitting room had the Nerve to tell me "I should have come earlier if we wanted to try anything on!" Like she knows anything about my life or my schedule. If a store is open to buy clothes you should be able to try them on. I feel this policy of closing the dressing two hours before the store is completely insane. I understand the need to clean it before closing but two hours? Not only is the policy awful the employees are rude! Being told "I could have come earlier" and also that "well I'm not staying until midnight to clean the dressing room just so you can try on clothes" the young manager at the time Katie was at least respectful but the girl working the fitting room will be the reason my family never shops there again. I wish I would have gotten her name. Come on Target, it your store is open it needs to function

Hello, I am upset with the Up and Up brand and the ovulation digital test kits I bought there. I rarely complain about anything or let it go if something doesn't work. They come with a 10 pack of test strips. So far out of the 4 that I have used, 3 have shown error messages. Meaning they have to be thrown out. This is horrible considering I am trying to get pregnant and have to go buy new tests now of a different brand. I am using them correctly, as I did get that one correct test response. The others just must be bad. These are not cheap tests and after I had a problem, I noticed alot of people have the same issue with this brand on reviews. I am a red card holder, and spend tons of money at target. I would like a full refund for this product. I have attached one of the many error messages which indicates there's a problem with the test stick itself and not user error.
Kimberly Dean
[protected]@yahoo.com
[protected]

It amazing to me that your staff would lie to the Better Business Bureau. My Wife has been shopping with your company for over 30 years. She can't believe that your company would stoop this low. Originally, my son went to the St. John, In. store.
He was told by the Manager that he would exchange the Electronic. They opened the box in front of another employee. Now they are saying that they never opened the box rather my son did, and that the Manager never said that she was going to exchange the item. Is this how you train your employees?

I was looking at buying some specialty shampoo, and Target listed it at $19.99 on their website. I also looked on their website to see if my local Target had it in stock, and they did.

I went to the Target store by me and they had the price tag on it as $5.00 MORE!

I contacted Target customer service and they gave me some BS about prices being adjusted for my area, which makes NO SENSE!

If you are going to advertise and sell something for ONE price online, then it is supposed to be that same price at ANY Target store!

Target is now finding ways to screw people out of money in a corrupt, underhanded way! Are there NO HONEST businesses in this country anymore?! This is beyond outrageous!

I've also seen them do this to TV's they have. They will be one price online, and a completely different price in the stores!

It's just sickening.

I went to Target with the receipt to return a watch, in an unopened box, purchased just the day before. The watch was $299.
The customer service rep treated me as if I was a thief?

She came up with all sort of excuses, but never actually wanted to refund to my credit card?

Here I was with a receipt and an unopened watch box with the watch!

She called security? To ask if the watch's accessories s/n should match the box lettering?

How would security know this? Who would know this, but the manufacturer?

I asked for a manager as this was going no where, for a long time. The manager showed up and said that the box had to be cut open to verify the contents. I thought well any idiot knows that - and it doesn't take an idiot to tell me that.

Needless to say, I will never shop at Target- ever again.
Hello, Amazon if you are reading this.

PS: I've spent, verifiably, over $4, 000 at target in the last year with only one other return ($49 childs gift.)

They claim an item is in stock, you waste time buying it, then they cancel it without you expecting it. You could have bought it elsewhere if their site was trystworthy about items being in stock or not. Then, a vague email without explaining saying 1 of your items couldn't be delivered, when the other 2 are add ons you didn't want anyway. Then, to get a reason why, like the payment, you have to call and get a rude custserve in manilla and they say" tough luck" in so many words when you say "your site show the item still in stock as of now, shouldn't you fix that" when they said it "wasn't in stock". They don't acknowledge what you say nor say it will be fixed, its tough luck, like I should just be grateful Target exists. I can live without Target, ( their prices aren't that much better, they dont have things others don't) they cannot live without customers. I expect when they screw up, for them to promise to fix it, a goodwill credit, something to show they are worth my time and respect customers. They interrupted to flatly deny anything was wrong on their part, reiterated it was the manufacturers fault when its the fault of Target and their website. I said you lost a customer. I know they don't care, and knowing that about a business is the end for me. I refuse to reward all these dumb, sloppy business practices and dont trust such businesses with my financial information. Remember the data breach?Sloppy, probably cost cutting, profit measures led up to this. Do not link important cards toTarget! Better yet, don't do business with them if possible and definitely don't reward them any time they do anything shady like cancel items they claimed were in stock, block your card with pending charges you dont know when or if they will be credited back.( I had terminate business with an online retailer notorious for cancelling and not returning credit for over 2 weeks and counting.)

"Target data breach victims will likely get anything, and even fewer will get the maximum $10, 000 they're eligible for as part of a $10 million settlement granted preliminary approval on Thursday.

The burden of proof of losses is on consumers, security experts say. Potentially more than 100 million customers were affected by the breach in November and December of 2013. Of those who take the time to file a claim, many will likely get only $50 to $100, says Brian Yarbrough, consumer research analyst with Edward Jones.

So Target may end up paying out only a small portion of the $10 million because that money pot is only available to "those consumers who can demonstrate loss.

I purchased a 1000 pack of Up & Up ear cotton swabs from Target, split in 2 packs 500 and 500 and all of the cotton swabs are falling apart. It is frustrating and really scary having to feel that the cotton swab is going to get stuck in my ear. I always purchase the Up & Up brand cotton swabs, but if this isn't resolved this will be the last time I purchase them.

I am complaining again about my glasses that I still have not received. I ordered my glasses on 12/12/18 and still do not have them and have no reason why or when they will be ready. My Reference number is [protected]. I called the store again today and the Regional Manager still has not responded to the store. 2 weeks waiting for the regional manager to be of any assistance. Horrible customer service!

I used their 13% zinc oxide formula for years on my adult skin. The first nonactive ingredient was aloe. They changed their formula (cheaper for them) and never listed it on the box as a new formula. Now aloe is close to 2/3's down the list with water and mineral oil being the first. I went to purchase it and noticed it and the box and tube on their website shows the change of ingredients but under the "drug facts" on their site it still shows aloe being the first nonactive ingredient. SHAME ON TARGET for cheapening their product and without a mention on the box of a new formula. They should have just raised the price instead and kept it the same formula.