Target
reviews and complaints

I purchased a Trac phone at Target. It does not work. I WAS I told I could not get a refund even Tho I had the receipt because I did not have the box with the code the person who sold me the phone threw it away. I was told to call the 800 number 800 NUMBER my daughter-in law called. they told her to have them check the camera. I told the store manage what they said to check the camera and give me a refund. her name is Ciara and her supervisor. Ciara told me the system was down and she couldn't do anything I told her again to take down my number and call me. Ciara repeated 3 more times that the system was down before she finally took my number. Ciara took my number, and the call was ended. I'm waiting on her call, how long I do not know.

To whom it may concern

Today 12/30/2022 I tried calling the store (at Manalapan new jersey 55 Hwy.9) I did get an answer after calling five or six time and tried customer serve I tried the night before about a pare of reading glasses that I forgot at the store the night before (at 5:13 PM) at that time I called about 8:30 PM and did not get an answer.

The next morning, I called again and did not get an answer (calling from 8:00 am to 8:30 am) when I got to the store I asked if some had fond a pare of glasses they did I thanked them and then show them that their phone did not ring when I called the store the manager was upset that I pointed this out and send that they don’t answer the phone before 8:30 am when I pointed out that I called the night she said that she was not at the store

In closing I know that a store is busy but if you have a problem with the phone and a customer points it out to you should not behave as the customer is a nuisance

Sincerely yours

Glen Mournet

On December 21, 2022 I ordered Up & Up cat litter in a 35 lb bucket. Invoice number: [protected]. Delivers to: Cindy heil, 328 Uvalda St, Aurora, CO, [protected]

FEDEX GROUND Tracking # [protected] It was delivered Tuesday, December 27, 2022.

When it arrived the box was destroyed. It was as if the box was kicked, thrown - definitely not handled properly. The litter leaked inside the box in the bag it was in. Grateful there was a bag. When I removed the bucket from the box I found that the container had a crack in it from top to bottom. The litter leaked out onto my carpet. I had to transfer the litter to the plastic bag that the bucket was in, cut the bag down to a manageable size, and fill the litter boxes from the bag.

I have attached photos -

I have ordered from Walmart, Chewy and other stores and have not received my purchase is such unacceptable condition.

Target gift card compromised

If you have Target gift card or you are planning to gift them, be aware I think their gift card system might have been compromised. I bought a gift card on Dec 04 in a physical store, and I have it with me all this time when I try to redeem it on the Target app it was invalid. I call them and Target say it was redeemed online on the 6th, which is impossible as it was in my desk draw. Someone was able to redeem the gift card without physical access to the card or someone was able to reproduce the security sticker that looks the same as the original one.

On Mon, May 2, 2022 at 5:12 PM B2B Gift Cards wrote:

case number [protected]

Hello Terry,

I completely understand your frustration regarding this matter and we do apologize that this has happened.

Although this is an unfortunate situation, the gift card show that the purchases made with the gift card in question are valid. For this reason we are unable to replace any balance on this gift card.

As far as filing a police report if you feel as if this is a matter in which someone could have possibly stolen money from you, We encourage you to file a police report.

Thank you for your patience and sorry we were not able to provide you with the resolution you hoped for.

Sincerely,

Qushondra

Hello,

I tried to call this morning, but it was the wrong number you sent. Typo’s do happen to all of us. I was able to find out the information that I needed by calling the gift card balance and found out the card was spent in Hooksett, New Hampshire, the amount ($100. exactly on 2 sales) that was spent, but not the type of items purchased.

I purchased the card in Texas and sent it to Washington State as a gift for a sailor for Christmas. She being in the military did not get leave to go to Maine until January. On January 11, she went to a Target store in Biddeford, Maine to try to use the gift card, that is when she found out it had no funds available to her. How horrible I felt when she called and told me that there was no money on the card.

She was buying presents for her family for Christmas. She was embarrassed as well. How sad!

Terry Allison

P.S. Pictures for cards &receipt would not download.

I have been waiting a week for an email from the resolution department regarding a $150 gift card I purchased that reflected a $0 balance when being used. I called and they were able to document the receipt and confirmation of funds being taken from my debit card for the purchase, yet I have to wait for an email to see what the next step is. I’ve contacted them twice about this as I gave the gift card to my niece as a baby shower gift. I was told I would receive an email from the resolution dept in 2-3 days. It’s been 7 days and still no email. This very embarrassing to hear my niece was at the store and the card did not work. It is completely ridiculous that they still have my $150 and will not refund me or put the funds already paid for on to the card. Such bad customer service!

Target is charging me 4,200 dollars for a claim that is not correct. This has been denied but they have failed to provide information that roblox cards were used on my IP address. Someone stole my card number and debit pin and charged 2300 dollars. Target said I did it and I was present for the transactions. Have they viewed the camera to see me on camera making the purchases. If so they would see its not me. What state were the purchases made? So that means that someone either who works in target has my information. I dont buy roblox in person, its always online if target can see this. I am also being double charged for a purchase I did not make. If they look the roblox number are the same and I was only reimbursed 2300 dollar from my bank and not 4000 dollars. This is an inside job, but how can I prove I didnt use my own card. I am asking for a resolution to this because my credit will be tarnished because I did not make the charges. I need them to provide information of if the purchase was made in store or an IP address of where the target cards were used and dates and times the charges were made.

I have been a big fan of Target for years. Loved the quality and choices your store offered. Sadly, your product (Threshold) is awful. I am a woman in my 50's and I have bought many towels and other bathroom products over the years. This is no exaggeration but the first time I washed the hand towels, I could see the discoloration, something you normally wouldn't see for quite some time. And now, the seam/hem line for the wash clothes is coming apart! These are things you wouldn't see in a product only washed and used a few times. I am truly disappointed in this product and considering how much I paid for them (they weren't cheap) I have to say I'm a little pissed as well.

I am writing because my target debit card number and pin was confiscated online by a hacker for 2500.00 dollars of roblox using my pin number. Target says that I made the charges. If they look at my account I have been a loyal customer and would not make 95.00's 10 times in a day. This card is attached to my bank account and hackers have taken almost all I have in my account. Target states they have completed their investigation and I made the charges so they have billed to my target debit card. They have allowed all my information to be taken by hackers and will not provide credit monitoring for me when I called. They said they would put the dispute back in the system. This could really hurt my credit because I refuse to pay for something I didn't receive. Target needs to held accountable for the security on their debit cards. Wells Fargo was able to help by returning the money to me but Target says I owe them money still and refuse to take these charge off. I asked them not to send another care and they send one anyway.

What a disaster! I received a Rachel Ray "non-stick" skillet as a gift, which was purchased at the local Target store but when I took it there to get some satisfaction I was told that unless I had a receipt not to bother them with it. Is there some way that you can get me some satisfaction on this? This is not the Target that I remember at shopping at for several years here in Jefferson City, MO.

Surely there is way to handle this.

I was in Hyannis Cape Cod and purchased Hanes Pantyhone on 9/21/2022 for a wedding I was attending there. I was charged for two at $9.00 each and total of $18.00 I only purchased one pantyhose and should have been charged $9.00, which is exorbitant to begin with This is wrong. Please reimburse me for both my inconvenience and wrong charge.

Thank you.

I need to tell you that Target is not my favorite store to begin with and now is on the bottom of my list for sure!

Arline D. North

317 Woodvale Drive

Chambersburg, PA 17201

I am unable to use the Target Circle app, which also means I don't have access to promotions/sales. It is asking that I "verify" my Target RedCard. I follow the directions: enter my pin, enter the generated 6-digit code and submit. I received the following response: Sorry, this RedCard couldn't be added to Wallet at this time. Please try again later. It then gives me a number to call (the first number listed below).

I've contacted reps at 800.591.3869 (11 minutes long - Ann tried to help me here by removing and adding my RedCard to my account - didn't help she disconnected the call) and 1800.659.2396 (27 minutes long - Angie, who transferred me to another number after "finding someone that can help you. Sebbie or Stephie, said she could help but also disconnected the call).

Several weeks ago, I tried working with a gentleman through the Chat feature but he was also unable to get this fixed. I also talked to someone at the store and they were unable to help me.

I used the email option to reach out and they responded by telling me to call the first number I called. I asked if someone that can fix this is identified and if they could call me. They responded that they are outbound only and cannot call me.

I have been a RedCard customer for 12 years, paying my monthly balance in full every month, never late.

Transgender model adds have been so disturbing. The gender mixups get me frustrated when in store cause items are just everywhere rather than in designated areas for GIRLS and BOYS. They market girly items under "boys" and continue marketing girly items under girls. Talk about weakening men.

Target higher ups have lost there mind and my service. One's SEXUAL preference is left at home in their closet or bedroom not the retail store. I do like target but I can't support a business like this that requires me to explain something every 5 minutes to my young children who haven't had the birds and bees talk 🤦‍♀️

Hoping that Target stops selling products made in China due to all the human rights abuses, like child labor. It would be nice to buy products made in the USA. Consumers would rather do that than support child labor practices in China. Also, Target is liberal and is unappealing to conservatives who oppose trangenderism, lbgtq stuff. The bathroom policy at Target is appalling and dangerous. And the pharmacy at Target should not sell contraception and abortion pills, or anything else that is immoral. No donations should be made to the likes of Planned Parenthood, as well. Thank you

The local stores in my area would take in the trade electronics and issue a Target gift card. They no longer do that. You have to now do it online. I filled out the form and submitted it. I received an email confirming my info and had a link to "print your USPS" shipping label and packing instructions". The link did not work at all. It would redirect to a page that read:"Hmmm - It appears you don't have access to this page. If you believe this to be in error, please contact the program administrator to request access."I called the customer service number on the email [protected]. And this is the frustration

1. No one who answers speaks English that can be understood. So, to have to have them repeat everything they are saying is annoying!

2. The have a canned dialog that you have to wait for them to get through in order to get to the problem. Whatever your problem, they experienced it also which we all know is not true and just part of the script they have to read from.

3. Their response:"Go to your local Target and have them print the label. We do not do that."4. I told the customer service agent that I had gone to the store and spoke with the manager last night and the manager told me they do not do that. Furthermore, they have no way of doing that l and I was also told all the Target stores in my city no longer participate in the trade program. The manager told me that the customer service person must think that all"districts"are the same and they are not. They manager said I should call customer service back and tell them to send a link out to this district's senior management team with a link and instructions on how to do label printing! She said, tell them"we are store number 1944!"

5. So now I am not only a customer with a problem but also a messenger for corporate and the stores! So is this the way to treat a customer of over 20 years!

So you have program in place but when a customer participates and has an issue, no support and the customer has to find a solution themselves. SOL for the customer, right?

Yeah I’ve had my target card for 20 yrs never missed a payment always pay more than I owe and have paid off the car off yearly or more often. I missed one payment of 30 dollars and paid it promptly when I realized it (2 days late) they froze my card! [censored] company! Btw credit score of 833 here so no one can say I should just suck it up. I know how the game is played.

I ordered the apple watch on 7-11-22 and the box was delivered to my porch on 7-14-22 at 4:58 pm. I immediately opened the box and no phone was inside. Upon examination I found the bottom had been slit open and then sealed back up with clear tape. Someone stole the phone! I phoned immediately 5:15 pm and notified Target. I spoke to customer service every day since the 14th and was continually advised it was 'being reviewed internally'. I would either receive a refund or a second watch. Then today 7-22-22 I receive email from Guest Relations stating "after reviewing the order and tracking details, we consider this to be a 'SUCCESSFUL' delivery! Bottom line...I, the customer am our $360.00. When asked 'how was a determination made, Ted, badge #725304, advised Target NEVER shared the information with customers as to HOW they made such a determination as to this being a SUCCESSFUL DELIVERY! Why should I, the customer, be made to suffer the loss when the watch clearly was taken at the warehouse or by the FedEx driver! That should be between Target and FedEx...to determine who stole it. I KNOW it was not taken from my porch as I was outside watering when it was delivered. Such unforgiveable customer service I have never witnessed. Ted just kept repeating 'Internally the determination was made it was delivered! The decision has been made! Just what crystal ball did someone have to make that determination? HOW WOULD A FED EX DRIVER KNOW WHAT WAS IN A TARGET BOX... I demand a review of this theft. IM FURIOUS to be left holding the bag on this order and demand a full refund!

Item #[protected] Apple Watch Series 7 GPS order number

Invoice # [protected]

Gloria Green

[protected] Pousbo WA 98370 [protected]@gmail.com

I purchased this bed for my thirteen year old daughter. We already had to make additional changes to the bed because when she sat in it she fell directly threw. There was only about two or three bars going horizontally and there was a very large gap. She fell threw multiple times. So we had to put pieces of wood horizontally as well. Now, today she sat on her bed and the black legs under the pieces of wood that we first had a problem with. So, the bed is now slipping and moving and she is now afraid that if she moves or gets on the bed to aggressively then it will break.