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4.3 1523 Reviews

How responsive is Tagged's customer service?

40 Resolved
277 Unresolved
Poor 🫤
Tagged is a rare visitor on ComplaintsBoard, so the pace of resolving complaints leaves much to be desired. We believe they should spend more time and effort on reviews to naturally grow customer loyalty. As for reviewers, we'd advise carefully reading existing reviews to understand what to expect. It's also helpful to go through the few complaints that Tagged has already resolved to get a clear picture of their customer interaction and potential challenges in resolving your personal issue.
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Tagged reviews and complaints 318

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Newest Tagged reviews and complaints

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U
8:45 pm EDT
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Tagged messaging w/ premium package

Hello

Well I thought I didn't have the Premium package but I do. I just wanted to know how to be able to tell that someone has read your message. When there is a check by the person's name what does that mean? Does that indicate the person has read the message? That's all I need to know..other than that the app works great! I have met alot of nice young men on there!

Please email my answer to: ishman.[protected]@yahoo.com

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barbara Ishman
, US
Oct 21, 2019 9:27 pm EDT

But it's showing check marks! My question wasn't answered...does this mean they read my message? Or does it mean anything else...however I did logout and log back in..now before I brought the premium package it wasn't doing that..so how do I know the other person read my messages because that's mainly why I upgraded because that's what it said..I would know when they read it..

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T
10:21 am EDT

Tagged using others picture

A tagged member with the name of justine rogers uses my fiance's picture as his profile front picture.

I was shocked that he even sent me one in my email, too.

He is stealing my fiance's pics and uses it as his front to gain attention or to scam women in this site.

Please take action with regard to this matter. Security of the members should be taken care of.

Thank you

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12:33 pm EDT
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Tagged receiving porn site invites from long term members, i.e. private videos

For several weeks, I have been receiving messages from existing long term members since 2007, etc. ( or perhaps they are fake profiles), all asking for video chat or to click their link to their private sites, e.g. https://myprivatevideoz.blogspot.com/?s=25, and variations thereof, When I click on the link it may take me briefly to a Spanish web/domain building site or not, but ends up at "Netfuckers" site. When I advise each person, they just repeat the message each time. I am wondering if it is the work of a scammer I have angered by exposing some of his fake profiles. I have had some nasty messages from him/her, and sometimes they change the pic on the fake profile. I spend about an hour minimum a day exposing these fake profiles and attaching scammer tags. Some profiles have malware blocking efforts to post sam alert information. My concern is that over a dozen innocent profiles are being used for this purpose (to annoy me)
There are a few regular scam types: the West African are obvious, using international porn star pix which are not actually porn pix, and I know from personal experience that some fo these pron stars (usually from Ghana) are actual scammers themselves. Then there is the one for the last 6 months or so, using stolen pix of young women, generally young, bisexual, Middle Eastern or Native American, or not, with partial addresses, large accumulations of site $ in one day, and interested in older men. This scammer started sending me multiple blank emails with supposed phot likes or interest, but when I click on there is no profile, or I get multiple messages with the same name but different pix.
Then there are the messages advertising other porn sites.
The number of scams on this site is increasing. My hour or so a day only touches the tip of the iceberg.
Thank you for your attention.
Harry Scott [protected]@gmail.com

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M
11:15 am EDT

Tagged sign in

Good day,

Since one week I am unable to sign in to my account on tagged..

After long time of trials the following message appears "unable to display this site" or similar messages..

Once a message from microsoft advising that your protocol (rc4) is no longer supported by explorer 11 and windows.

I am using laptop dell vostro 1310, windows 8.1, explorer 11...

How can I solve this problem..

Thank you very much for your quick reply >

Moustafa k. Mahmoud

Cairo - egypt

Read full review of Tagged and 2 comments
Update by Moustafa Mahmoud
Oct 02, 2019 1:09 am EDT

further to my 2 days ago claim with reply from your side ...
still facing the same problem of signing in ...
either receiving this message
" This page can't be displayed
•Make sure that the web address http://www.tagged.com is correct.
•Look for the page with your search engine.
•Refresh the page in a few minutes. "
or
" internet explorer 11 and windows are no longer supporting the protocol of this site "
or
" connection timed out "
bref, 10 days now unable to access my account with you ... although I receive messages on gmail confirming actions on my account ..
can I depend on your assistance to help me solving this issue ..
Thank you
Moustafa
Cairo - Egypt

Fix connection problems

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Tony414
, US
Oct 08, 2019 5:07 pm EDT
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I can't log in

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Ashour Ali
, US
Oct 04, 2019 7:48 am EDT

I have the exact same problem here, I can not log into anything related to tagged or hi5!

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5:28 pm EDT
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Tagged tagged dating site

Hello, I'm on tagged. Today someone messaged me saying I look like an transger. He blocked me from responding. And clai.ed he been through it on line. Then he took one of my profile pic put transgender, put my fake age on it. And send it to me as an friend chatting. I was through and very shock it scared me half to date. I had blocked that profile along with his. He mentioned call me with his phone number to prove I'm not. He even deleted his profile name. I didn't think anyone could do this. I'm an mother with 3 children and twin granddaughters

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1:35 am EDT
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Tagged my account was deleted

Plz...plzzz reinstate my account, i played all day long on my account and tonight when i tried to sign on i could not...this of course didnt happen during business hours...Ravishing id [protected]...i think it may be over pics, thats the only thing i can think of, plz if this is it, i soooo apologize and not to make this mistake again...please...please reinstate my account, (crying here)Thank you for your prompt response to my problem

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Update by Harleygirl1961
Sep 18, 2019 11:46 am EDT

Please...please im begging you Tagged, i will not make the same mistake, my account is a huge one, my account email address is cathybomb1979@aol.com...Ravishing id [protected]

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Hany Hrms
, US
Sep 24, 2019 11:12 pm EDT

Why my acount dont open

H
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Hany Hrms
, US
Sep 24, 2019 11:12 pm EDT

My acount dont open why

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N
9:58 pm EDT

Tagged profile

there is a User on tagged with the user name Ranita C. this person is using my wife's pictures on his/her profile. this profile is also active on Hi 5.

This has caused a lot of harassment and emotional distress to our family. can the admin of these side please help with providing an IP address of the person. the IP address will help us communicate the same with the authorities here in Fiji

Thanks
Nishal

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billkuever
, US
Dec 21, 2019 2:33 pm EST
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are there any real people on support?

ComplaintsBoard
S
1:57 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Tagged reactivate / reinstate my tagged account #[protected]

Please Reactivate / Reinstate my tagged account #[protected], i have been using the Tagged for 10 years on this account and i got many friend in Tagged, my sincere apologies for the mistake cause.

Appreciate your consideration and promise will not make the same mistake.

Sorry for the inconvenience.
my email sasa.[protected]@yahoo.com

warm regards,
Sasa

Read full review of Tagged and 3 comments
Update by sasa.satu
Sep 20, 2019 12:43 am EDT

Please Reactivate / Reinstate my tagged account, i have been using the Tagged for more then 10 years on this account and i got many friends in Tagged, appreciate assistance.

Update by sasa.satu
Sep 17, 2019 2:57 am EDT

why said the compliant resolved without explanation what going on?

Update by sasa.satu
Sep 15, 2019 12:27 am EDT

Please Reactivate / Reinstate my tagged account #[protected], i have been using the Tagged for 10 years on this account and i got many friends in Tagged, appreciate assistance.

Regards,
Sasa

Resolved

it is not Reactivate / Reinstate my tagged account #5453787099, did not receive email

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Zaratrans85
Dubai, AE
Aug 03, 2023 8:25 pm EDT
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Did not receive

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The King
, US
Jan 01, 2022 12:28 pm EST

Support my account I d new Theking881@outlook.com devices I phone IPods iOS devices support my feedback account bishnu g king / The king support Tagged ,HI5 app support support

Bishnu G King
Bishnu G King
Pokhara, NP
Oct 20, 2021 9:57 am EDT

Bishnu g king

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2:22 pm EDT
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Tagged fake profile

Hello
Somebody used my name "AZIZ" and create a fake profile
He took screenshots of my pics on IG. He put my kids and wife pics on the profile
Now he goes on line threatening people and talking bad about their kids .I've receiving calls all day threatening me and my family
He posted my phone, my business address and home, my kids name
Therefore I want this fake account to be deleted as soon as possible
Thanks

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ŜĤĂŨŇŤĨĹĹĂ Ď
, US
Sep 18, 2019 9:11 am EDT
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Hello my name is shauntilla d and I keep having problems with this man name brandon he keeps threatening and harassing me everyday making fake profiles .every time I block him he keeps doing the same thing ..can yall abandon him from tagged ..if not I will contact the police ...

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ŜĤĂŨŇŤĨĹĹĂ Ď
, US
Sep 18, 2019 9:04 am EDT
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ĤÊĹĹÕ Ĩ ҚÊÊP ĤĂVĨŇĜ PŘÕбĹÊMŜ ŴĨŤĤ ŤĤĨŜ MĂŇ ŇĂMÊ бŘĂŇĎÕŇ ..ĤÊ ҚÊÊPŜ MĂҚĨŇĜ ŤĤŘÊĂŤŜ ĂŇĎ ĤĂŘĂŜŜĨŇĜ ĂбÕŨŤ MÊ ĂŇĎ ŜĈŘÊÊŇŜĤÕÕŤĨŇĜ MŶ PĨĈŜ ..ÊVÊŘŶŤĨMÊ Ĩ бĹÕĈҚ ĤĨM ..ĤÊŜ ŘĨĜĤŤ бĂĈҚ ÕŇ ĤÊŘÊ ĎÕĨŇĜ ŤĤÊ ŜĂMÊ ŤĤĨŇĜ .ĂŇĎ MĂҚĨŇĜ ҒĂҚÊ PĂĜÊŜ ..ĨҒ Ŷ'ĂĹĹ ĈĂŇ'Ť ĎÕ ŇÕŤĤĨŇĜ ĂбÕŨŤ ŤĤÊ ŜĨŤŨĂŤĨÕŇ ..ĨM ĜÕĨŇĜ ŤÕ ĈÕŇŤĂĈŤ ŤĤÊ PÕĹĨĈÊ ...

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3:21 am EDT
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Tagged I am complaining about gold which I did not received after deduction of $19.99 from my account.

Hi,
I am using tagged from last 1 year and I purchased gold using google pay and the amount got deducted from my account 19.99$ and did not receive either gold in my account and nor refund in my account. I complained about it 3-4 times and every tie my ticket got closed without giving any resolution. I am very disappointed with customer services. please help me asap.

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8:40 am EDT

Tagged about your site. the hi5 tagged dating site is not working properly

If this is Hi5 tagged dating . My complaint is about your website. Your site is not working properly. It has been like this for about 2 weeks now. I've been constantly receiving mail about who is interested in me in my email. But when I pull up a profile nothing shows up, or it will say hang tight, and still no profile shows up. I wish that you will fix and solve this problem or I will jus go ahead and unsubscribe.

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Update by Jonathan Fears
Sep 01, 2019 8:41 am EDT

About your site HI5 Tagged dating site. The site is not working properly. It has been like this for about 2 weeks now

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12:43 am EDT

Tagged my confirmation code

I have trying to register tagged but it seems so difficult for me, tagged said it sent me a confirmation code to my Gmail account but I can't find the code what do I do to get my confirmation code because I really want to join tagged. My Gmail account is active so why all these problems am facing registering in tagged. A friend introduce me to tagged so I want to meet new people here

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Update by Ethel Ajoku
Sep 01, 2019 12:47 am EDT

Please tagged send my confirmation code to my Gmail account

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10:44 am EDT

Tagged unauthorized creation of account

I never created an account in the first place, please delete my account immediately. I am unable to do this myself seeing as I never created it and it says I need to log in to delete it. It has my email adress and I keep getting email. The profile name is Anne B and the email they keep sending to is matzadone@hotmail.com. If you want to confirm the deletion send it to the email it is registered on and I will confirm it's me. Someone took my info, created an account and I am unable to login to delete the account.

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7:49 pm EDT

Tagged tagged dating site at tagged.com

On the 22nd of August I was told by the Tagged dating site that they were concerned that my Tagged account's password was compromised and thereby my Tagged account was suspended. I verified this and Tagged said that an email with a verification code was sent to the email address associated with the suspended and I would use this to reset the password and then I could access my Tagged account. But I didn't receive the email. I have submitted 3 enquiry requests to Tagged customer support but they have replied. Can you help me to resolve this problem with my suspended Tagged account. Thank you.

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Update by AM7
Aug 23, 2019 8:00 pm EDT

My Tagged account was suspended because Tagged said that my account's password was compromised and thereby my account was phished. I clicked the verify button after Tagged notified me about this problem. They said an email with a verification code was sent to the email associated with the suspended Tagged account but I didn't receive the email. I need the verification code to reset the account's password, so that I can log into my Tagged account. I've sent three request enquiries to Tagged customer support about this problem but they haven't replied. Can you help me to resolve this problem. Thank you.

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10:17 am EDT

Tagged didnt receive cash out for diamonds

Was a member of tagged live for about a month and when i proceeded to cashout my diamonds i was asked ro enter my paypal email afterwards i was instructed to give tagged a few days to review the request for cash out. Instead they never sent me and email concerning the matter and my the remainder of my diamonds also went missing and somehow my activoty history was cleared as well lucky I have screenshots of me love on the account tagged tried to illegitamely close and avoid paying out. Shaking my head

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4:29 am EDT
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Tagged unauthorized charges

I was charged usd 29.94 without authorization for something I don't know about on 7th August 2019.
The number before the tagged is [protected].

I need a reimbursement.
I was also charged by SIDAN media limited which I didn't subscribe to.

About GBP 4.99 on 7th August 2019 with nunber +[protected] through POS which I am not aware of.

On 8th August i was charged 12 usd for something else .

I would need a reimbursement.
Thank you.

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11:20 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Tagged my account got phished and I can't log in

I just send the 7th email...6 of the mail they say solved...but there's no comment from the SUPPORT TEAM.. my first name is Andy and last name is Cesnan.. my date of birth is 4th Nov 1977..I have 2 account..EL PADRINO for pets and PAPITO BRASCO where by ive been streaming daily 3 hours for nearly a year oredi..wat i need is just make my life easier to log in..I really appreciate it so much..I hope i can get it anytime by now..2 of my account got phished at the same time..

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Update by papa brasco
Aug 09, 2019 2:37 am EDT

any update on my both account...just make the easiest way for me to log in..coz I can't log in to my mail to get the verification code n new password..my email got phished too..I miss my FANS so much

Update by papa brasco
Aug 09, 2019 12:35 am EDT

I can't even log in to my account to get the verification code to reset my password too...so I hope that i don need to go tru the hassle...just let me log in to my both acc...TQ..guys for understanding my situation

Update by papa brasco
Aug 08, 2019 10:26 pm EDT

Tagged...wat I really need is...make my life easier to log in..acc holder since 2011 that is PAPITO BRASCO...have been buying gold to to show love to others...and I'm the midst of fighting for the TOP STREAMER BADGE whereby i wil be the first ever MALAYSIAN to get a BLUE BADGE from u guys..and I wil be showing gud examples to other streamer in Malaysia..
EL PADRINO is my pet account...
I really hope in less than 2 hours i can get my account bck..TQ BOARD..

Update by papa brasco
Aug 08, 2019 9:47 pm EDT

it's still the same...I hope u guys can look into it n make it easier for me...I stil can't log in although they reply to me SOLVED for 7 times

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Update by papa brasco
Aug 08, 2019 12:35 pm EDT

I just got the reply..n it stated SOLVED...but i stil can't open my acc

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Update by papa brasco
Aug 08, 2019 12:08 pm EDT

I just send my last email few minutes bro.. hope can look into it fast..so that i wil be able to log in

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Resolved

right now the steps they have taken is by replying to me bck stated SOLVE but there's no comment from the SUPPORT TEAM

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5:16 pm EDT

Tagged I have my copier working on my desk top I would like to change to my desk top and not my laptop

i had some trouble with my printer but it works now and wanted to get the gold with my desktop i wish i could talk to a person on customer services and get this problem solved my tagged gold is not working on either of my pcs iv been on tagged for a long time and would like to cepe playing pets on here iv put money in to this game and don't want to loss it please help me to get it working again please

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11:06 am EDT

Tagged fake account

Someone created a account using my personal information and I've received calls, texts, and people showing up to my home because of this game account. I've emailed support@tagged.com and only received one response, but they have not removed the page. Even sent them a copy of a police report that was filed and still they haven't done anything. So every time someone shows up at my home I will email tagged until something is done.

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7:21 pm EDT

Tagged I getting banned for no reason on tagged live stream

Ok I usually dont get on the live stream, but I decided to go on live for my birthday. But I got banned for no reason. They told me to wait 4hrs and I did and not even 10 min in, I get banned again. Now see people doing all type of strange things on tagged and they do not seem like they're getting banned. I just think its f#%! up. I just trying to have some for my birthday nothing explict.

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Shakeemah
, US
Aug 25, 2019 5:04 pm EDT
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I'm going through the same thing as we speak. And what you said was definitely true.

Tagged In-depth Review

In Summary: Tagged is a social discovery website that combines social networking features with a focus on dating and meeting new people. It offers a variety of interactive features such as games, live streaming, and profile customization, which cater to a diverse audience looking for both entertainment and social interaction. While the platform provides various safety measures, users should still exercise caution. The mobile app enhances the user experience, and the platform has a mix of free and premium services. Community engagement is high, and while there are success stories, user experiences vary. Tagged stands out for its unique features but faces stiff competition from other social and dating platforms.

Overview of Tagged: Tagged is an online social networking site that aims to foster friendships and romantic connections. It's a space where users can meet new people, share interests, and engage in entertaining activities online.

User Experience and Interface: The interface of Tagged is user-friendly, with a clear layout that makes navigation straightforward. The design may not be the most modern compared to newer platforms, but it is functional and accessible for users of all ages.

Registration Process and Profile Customization: Signing up for Tagged is a simple process that requires basic information and can be completed in a few minutes. Users have the option to customize their profiles with personal details, photos, and interests to attract potential matches or friends.

Features and Functionality:

  • Social Networking Features: Tagged includes typical social networking features like friend requests, status updates, and photo sharing, allowing users to connect and share with others.
  • Gaming Options: The platform offers a variety of games that encourage interaction among users, including the popular 'Pets' game where users can 'buy' and 'sell' each other as pets.
  • Live Streaming: Live streaming is a popular feature on Tagged, enabling users to broadcast themselves to a wide audience and engage in real-time with viewers.

Audience and Demographics: Tagged has a diverse user base, with a significant number of members from various age groups, backgrounds, and interests, making it a melting pot of cultures and social interactions.

Safety and Security Measures: Tagged takes user safety seriously, offering several features and guidelines to help maintain a secure environment. However, as with any social platform, there is always a risk of encountering inappropriate behavior.

Privacy Policy and User Data Handling: The privacy policy on Tagged details how user data is collected, used, and shared. Users are encouraged to review the policy to understand their rights and the platform's practices.

Customer Support and Responsiveness: Tagged provides customer support through a help center, although response times may vary. User feedback suggests that support can be improved in terms of speed and effectiveness.

Mobile App Availability and Performance: Tagged offers a mobile app for both iOS and Android devices, which is well-received for its convenience and performance, allowing users to stay connected on the go.

Membership Options and Pricing: While Tagged is free to use, it also offers a premium subscription that gives users access to additional features and benefits. The pricing is competitive with other dating and social networking sites.

Community Engagement and User Interaction: The platform boasts high levels of user interaction, with various features that encourage users to engage with one another, such as comments, messages, and 'likes'.

Success Stories and User Testimonials: There are mixed reviews from users, with some sharing success stories of friendships and relationships formed through Tagged, while others have had less positive experiences.

Comparison with Competing Platforms: Tagged differentiates itself with unique gaming and social features but faces competition from other dating and social networking sites that offer more modern interfaces and advanced matching algorithms.

Pros and Cons: Tagged's pros include a large and diverse user base, interactive games, and live streaming options. Cons include an outdated interface and the need for more robust customer support.

Final Verdict and Recommendations: Tagged is a solid choice for those looking to combine social networking with entertainment and the possibility of dating. It's recommended for users who enjoy interactive games and live streaming as part of their social experience. However, those seeking more sophisticated dating platforms or modern social networking might explore additional options.

How to file a complaint about Tagged?

Here is a guide on how to file a complaint against Tagged on www.tagged.com on ComplaintsBoard.com:

1. Log in or Create an Account:
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2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Tagged in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Tagged. Include key areas of concern, relevant transactions, steps taken to resolve the issue, the company's response, personal impact, etc.

5. Attaching Supporting Documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file a complaint against Tagged on www.tagged.com.

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