Taco John's
reviews and complaints

My complaint is i have to drive 45mins+ to my closest location! Its ridiculous that i have to do that! You should truly expand more please do so asap id spend so much money there that way

Central Ave location. Billings MT. I don't usually have any trouble at Taco Johns, but the last 3 times I have been through this location they have screwed the order up. It wasn't a difficult order either. 4 breakfast burritos with bacon and sausage, 4 tater ole', 4 OJ's. They handed me 1 OJ. After pointing out the mistake she handed out the other 3 OJ's. Then she handed the bag out and I drive off, only to find we were missing all 4 orders of ole's. When we ate the burritos they were all missing the sausage which I got charged for.

I'm super disappointed in TJs! Went in on Monday and ordered a $10 lunch that costed me $31! The cashier was having trouble with the credit card machine and kept running my card. After several phone calls with TJs the manager told me if the money was not returned by Friday to come into the store. Friday rolls around abc I was not refunded my money. I go to TJs and the door has a sign that says drive through only. I called the store 15 times before they answered and the manager said we talked about it and it's not our problem! Unfortunately it's not about the money, just keep it! Its about your super unprofessional crappy customer service!

This is not what I would consider a complaint, more like a suggestion. I am vegan and I come to Taco John's very often and I order the bean burrito with no cheese. I think there should be an option for vegans on Taco Tuesday. Perhaps get bean burritos at the same price as Tacos on Taco Tuesday. Also, this website keeps putting up a notice about cookies. It is greatly i interfering with my ability to give you the suggestion.

I was in taco John's the other day and the manager on that day was so rude to the customers and employees what I don't like is that the one employee that got fired was trying to ignore while she was getting the customers food when she hollowed at her and when she said let me finish the order is the manager got all mad and told her to leave cause she was fired I have been in retail business for a while and I know that customers come first she left and know body new what order she has doing and then the whole day she just kept running her mouth this is a small community and when something like that is heard the whole community will stop going in there cause they don't want to be treated like that I think the manager should be fired and let the person back that was fired

I would regularly go to taco John's once a week for lunch. I noticed each and every time Fox News would be on the television. I finally asked why and was told this is mandatory. I'm not sure why you would incorporate politics and lunch. I think it's ridiculous. There goes $7-$9 a week you will be getting of my money. I have been a regular patron for years.

Dawn McDonald

Store # 9222
Check # 493

We ordered several items.
We ordered 2 kids meals, got one!
One quesadilla cheese was not melted.
On free way when found out.
Forgot our taco roll ups!
Waited in drive through for 34 minutes!
Very frustrated
We called to talk to manager and he was too busy to talk to us. We'd like a full refund. Total was $20.11

Aaron Hubbard [protected]
[protected]@yahoo.com

Hello I am writing to inform you about your manager at your muscatine location .
I will be helloing my son file suit against Taco John for discrimination based on color and gender ! I know there have been several complaints on him . I have seen them posted to social media by employees . He has sex with his female employees as well as does drugs with them ! What kind of place are you running ? I as a customer have witnessed his rudeness with customers and stopped going there a long time ago I have seen messages of him making fun of applicants and employees as well as a video of the filthy conditions of your store ! This has gone on to long I will not tolerate my son being fired because of his color of his skin!

I am absolutely highly disappointed in this company. Today, I tried to order one soft taco, along with one crispy taco. Instead of suggesting something else to me, the worker simply stared at me in disgust and would not let me order it. Then and there I was forced to buy 2 crispy tacos as well as 2 soft tacos. I the. ordered a kids cheese quesadilla. On the sign it specifically said, that it came with the potato's as well as a treat. When i got back home, I was absolutely horrified to find no potatoes or treat. From there, my entire night was ruined. I will never be back.