The complaint has been investigated and
resolved to the customer's satisfactionResolved Symmetry Corporation/genesis — Predatory Practices-Unable to Cancel
resolved to the customer's satisfaction
You can sign up for a delivery service of any of their products and they will be shipped to you automatically and your credit card billed monthly, which is great until you want to cancel the service. There is no way to cancel the service on their website. There is not even any mention of "how" to cancel receiving their products or how to close an accunt. In addition, you cannot change the automatic shipment method. This company "requires" that you receive their products automatically, which was not explained to me when I signd up for the service. I have sent an email, but have not received a reply. Now I have to start making phone calls to their company. If that doesn't work then I'm going straight to my credit card company and the Better Business Bureau, and possibly further, if necessary. I think I just caught a whiff -- it smells like a lawsuit!