Surefast Mortgage — non-refund of $5000 check
Raquib Abdualla passed out his business cards to State Mortgage loan officers in July and Aug 2008 trying to build a relationship for commercial loans. He said that he did commercial and residential loans with Surefast Mortgage. He told me that if the loan was for a commercial loan that Surefast had a separate department that handled them. The commercial department was Bronlen Financial Group, LLC. The address on the commitment agreement & both of his business cards are the same, so we didn’t think anything of it. On Aug 21, 2008, Susan Perlow cut a check for $5000 to Bronlen Financial Group, LLC, under the assumption that it was Surefast (since it had the same address). The commitment agreement stated that the $5000 Susan Perlow paid would be fully refundable, if he was unable to get her approved and get the loan closed as promised. It has been almost 3 months and she have been requesting her money be refunded to her for several weeks because he could not get her approved. State Mortgage stepped in and contacted Raquib Abduallah and his broker, Louis Pugliese. When Roy Meshel, president of State Mortgage, called Surefast, he was told that Raquib is an employee there. When we pulled up the banking commission website, we found that the address on the Surefast business card was not a licensed office as a broker. Stephanie called the office of Surefast today and they are acting like Raquib doesn't work there anymore. We need to get Susan Perlow's $5000 check refunded to her ASAP and that is why we are writing to you.
Please call if needed and ask for Chris Mueller or Stephanie Boughton at [protected]