The complaint has been investigated and
resolved to the customer's satisfactionResolved Sure Point lending — dishonest/fraudulent company
resolved to the customer's satisfaction
THIS COMPANY CANNOT BE TRUSTED AT ALL.
I had submitted a refinancing search to lendingtree.com and Hash Krassi from lending tree was one of the loan advisor that contacted me. After getting his estimates on the refinancing and sending him all the paperwork he asked us to get an appraisal. He offered to get a rough estimate before we proceeded and came back saying that i should at least have 350000 for my house and thats why I agreed to get the apprsisal done. After the appraisal was done Hash the loan advisor vanished from the scene. He would not return my phone calls nor my emails. Then last night when I had told him that I will have to contact customer service he says my property appraised for 309000. I have lost faith in Surepoint and its loan advisors. I am putting a written complaint to BBB. Because of their untimely communications I have lost other refinancing opportunities.