Superior Discount CoinFailure to Deliver

J
This review was posted by
a verified customer
Verified customer

I sent superior discount Coin, $21, 000 for 12 American Gold
Eagle coins. The owner, Mr Jim Burg, kept my money for 3 months, without any product. I asked for a refund, but was denied. I had to hire a lawyer, make a formal complaint to the FBI, county DA, BBB and his advertisers. Only when the advertisers threatened to bar him, thus removing his source of future funds, did he return my money. I was only one of many complaints, according to the DA and his radio advertisers. He has an F rating with the BBB

Responses

  • Fa
    Fantlaw Dec 15, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Jim Burg has hundreds of thousands of dollars of my clients funds which he took, and for which he DID NOT provide coins. Years have gone by with no coins in some cases. If you deal with Jim Burg and Superiordiscountcoins you do so at you own risk. Check out he Judgments in Colorado Federal Court against him and his companies. So if you have been scammed by Burg, like so many others, call Special Agent Kenneth Jackson at the FBI, and report your situation, the FBI is very familiar with the victims of Jim Burg and Superiordiscountcoins. Call the FBI at [protected] to document your criminal complaint.

    0 Votes
  • Ji
    JimBurg Jul 23, 2009
    This comment was posted by
    a verified customer
    Verified customer

    First, this client did not buy 12 American gold eagle coins. He bought 12 $20 Liberties, MS62s, to be exact. It was explained from the beginning that premium quality was very difficult to acquire and that there may and probably would be delays in today's market. After his purchase, his funds went toward acquiring these coins. The money was refunded NOT because of any complaints to anyone and everyone, but because the money had to be received back from the wholesaler. After the shipment was received and then returned to the wholesaler, and a refund was made by the wholesaler, the funds were IMMEDIATELY wired to him. Supplies are very short and some products do take some time to acquire at the guaranteed lowest price in the industry, nationwide. Unless you pay a higher investment spread of anywhere between 28% to 45% from other larger companies that maintain these coins in stock, and have a large overhead, in order to save 75% on these investment spreads, it may take a little longer to acquire from the wholesalers. This was explained from the beginning to this client with respect to these particular coins, as with all our clients on certain products, yet some people understandably get anxious and demand their money back after the purchase has been made (which causes even more delays as the products must be received, then returned, then refunded by the wholesaler in order to refund the client's. Other clients are patient in order to save money on their overall investment, BUT every client who has made a purchase from this company has either (1) RECEIVED their coins; or (2) in the event of their request, a FULL REFUND. Despite explanations of the process from the beginning, complaints have been made and, unfortunately, not followed up with the facts, i.e. that the coins have been received, exactly what they purchased at the price they were guaranteed, or that they have received a full refund. In my opinion, when a complaint is made, a followup should also be included in order to provide truthful and accurate information rather than trying to destroy a company due to impatience.

    0 Votes

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