The complaint has been investigated and
resolved to the customer's satisfactionResolved Super Models International — Business dealings overcharging
resolved to the customer's satisfaction
The owner Ro Pettiner charged me for photo shoots, training and comp cards. The breakdown on the cost, 750.00 for each photo shoot, 300.00 for comp cards the rest training. My two daughters both had photo shoots, I paid the money and for comp cards for one daughter. Ro Pettiner was suppose to be there and did not show up. The photographer told me he only charges 250.00 for each girl and Ro was suppose to pay him. The photographer told me he did not recieve the money from her as of two weeks ago, and Ro did not like the pictures it was not what she wanted for the shoot, she wanted to redo the shoot for both girls. The comp cards were to be done with the pictures from the photo shoot which was needed for a job in New York. Ro said she has a wonderful company who does all of her comp cards, she had 8 done thru Kinkos in New Jersey the day of a model runway job. They were done with the photos I have taken of my daughter, not professional pictures from her photographer, and the coloring and signage was completely wrong. Ro said she will have these redone properly she has not. The Director of the program said they were horrible do not give these out, and worst of all they were . Ro Pettiner said she wants the pictures redone they were not done the way she wanted them. I found out what the photographer charged and she inflated the price for own benefit when her payment is off of every job my daughter gets paid for which she books. Ro told me that was for her travel time, she did not show up! I spoke to other companies and they said unethical behavior. She inflated the prices and scammed our family from money and trust. She is very unethical in her business dealings overcharging and not showing up.