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1.3 471 Reviews

Sunwing Travel Group Complaints Summary

35 Resolved
434 Unresolved
Our verdict: If considering services from Sunwing Travel Group with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Sunwing Travel Group reviews & complaints 471

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10:01 am EDT

Sunwing Travel Group attention manager: paradise island/riu palace hotel/flying cloud snorkeling excursion

Hello,

I was visiting the Bahama this week - I stayed at the Riu Palace Hotel on Paradise Island between May 14th and May 18th 2017.

I had booked an excursion for snorkeling with the "Flying Cloud" Boat on May 17th - departure time from the Hotel was 1:15pm. The sales representative was Tameka.

I bought 2 tickets -$80 USD each.

We began to snorkel - it was very windy, the water was very, very choppy - it was difficult to swim - the waves and choppiness of the water caused my life-jacket to push up against my neck - causing me to choke - I immediately left the water and returned to the boat. As I took my seat - I also noticed other passengers returning from the water with the very same complaint.

I also noticed that the operators of this tour seemed aware of what was going on - but still continued with this excursion. There didn't seem to be any concern for the safety of the swimmers.

Note: I've done this type of excursion before (on Paradise Island) and I have never had such an unpleasant experience as this one.

I would like to request a full refund for this excursion.

If you need any further information - please contact me - at [protected]@yahoo.com.

Regards
Sheila Menichetti

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1:57 pm EDT
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Sunwing Travel Group stolen items

I am writing this complaint on behalf of a friend of mine, Isabella McVean Cary, who became a widow a few months ago and certainly did not need this extra stress put on her.

She went to Club Amigo in Cuba, May 5 to May 12, 2017. Booking #[protected]
On the Saturday evening she was sitting in the main lobby and had to use the washroom. She left her umbrella and hairband on her table and a few minutes later when she got back they were gone.
On May 12th, she turned her luggage which contained her cell phone over to the person who has the key for the luggage room as she had to be out of the room for the new arrivals.
When she returned home at 3:00 am Saturday, she decided to check her cell phone. When she opened her case, the phone was gone.

Since Sunwing uses this property, it needs to speak to the property management about this issue to screen their employees better.

What should have been a week to regroup for my friend instead became an upsetting holiday.

Linda Scioscia

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9:09 pm EDT
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Sunwing Travel Group seat change

Hi,

Yesterday I flew from Toronto at 20.10 to Vancouver 10.15. Booking number - [protected].

When booking my seat previous to the flight I selected seat 18a, after it was confirmed it changed to 17c. I wasn't happy that I had to pay for a seat that I did not select, when the seat I had chosen was available. Would be greatful if I could get a refund.

Thanks,

Charlotte Bower

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12:32 pm EDT

Sunwing Travel Group sunwing exclusive lucky five punta cana (5.0)

May 6th to 13 Confirmation number [protected]
I writing you on be half of myself (Elizabeth) and my husband(David). We decided to book the Lucky Five Punta Cana deal as it was indicating that it was a five star resort booking. We had stayed at the Royalton 2 years ago and it was a five class resort, it was one of the resorts mentioned, another good sign we thought. This however was not the case as I am about to write about.

We arrive at the Now Garden Resort with no issues. We were directed to our room. Our room had a desk-tv stand but did not have any draws for our clothes. The closet had 5 cubby holes one was larger at the bottom. Two of the cubby holes housed, one the safe and the other an iron and hair dry. Leaving two to put our folded clothes in. On the opposite side there was a rod but no hangers. We called to receive hangers and at that time I decided to return to unpacking later and go to the pool. When we return the hangers were on the desk-tv stand. I had to place the round hook for the hangers on the rod. We noticed at that time there was only a desk chair in the room and no comfy chair or at least one more chair to sit in. The air conditioning was set very low at 18 degrees. That night my husband slept with a hoody to keep warm. We attempted to lower the air but this did not work. The next day we asked someone to have it turned up to 20 . Later they had adjusted it to 22 degrees. We like to take an afternoon sleep and found this difficult as the construction ( big machinery) were making quite a bit of noise. When we inquired about this they said they could do nothing about this as it was not their property. We received phone calls at 10 pm asking how our stay was going, we were trying to sleep as we get up early and go to bed early. They could had a different time to ask such questions? During our stay we killed 4 spiders and several centipedes in our room. The washroom had an open concept to it. The sink was open to the bed area. The door to the toilet had a gap at the top so if one had a bowel movement everyone got to share this.

The pool walk ways were being worked on.So some days we would hear sawing rather than music.The pool bar ran out of draft beer five out of seven days and we were never offered cans of beer instead. We got beer from the lobby ourselves.

The Nexus/Sunwing rep.Emanuel was very nice to us on the Sunday but later that week when my husband wanted to clarify flight departure and were we needed to be when going back to the airport he was rude. Emanuel point to a large book case that housed several binders and before my husband could even ask about where we were to be pick up he walked off. The time for us to see our rep were between 0830 and 1030 am . My husband was there before 9 am.

The restaurants menus were no better than what we received at the 3.5 resort we stayed in last year.

We had a hotel rep try to get us to go to their meeting we. declined but the next day the bothered us again about this.

When leaving to go to the airport .The driver was dangerous and careless in that he pulled out twice into oncoming traffic. When we got to our departure gate we were seated in none air conditioning for 2 hours. There is an air condition area but we were not in it. The whole plane smelt like body odor for a 4 1/2 hour flight.

So to say this was a five star hotel flight vacation is not true. Please reply to this as we are very upset about this

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8:38 am EDT
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Sunwing Travel Group vacation package

Travelled to Punta Cana from St. John's April 24, 2017 to Dreams Punta Cana for 14 days. On Monday May 1 we had to move to Dreams Palm Beach because of a rainstorm that caused damage to our resort. We had paid for a room upgrade upon booking. We were advised that this upgrade would be honored at Dreams Palm Beach. It wasn't! They refused. Said we didn't have our Hotel Voucher for an upgrade - well no because it was taken by Dreams Punta Cana. Brought it up on my phone but they wouldn't listen or look. We were put in a room on the back of the resort on the 2nd floor. We walked through the stench of sewer for the first 4 days. I tried to find a Sunwing Rep but to no avail. I tried to call Sunwing using the app I downloaded but it wouldn't work. We paid $60 USD for a cab to the other resort. We were told the bus wouldn't pick us up until 7 PM - another vacation day gone! We took a cab and found out later they moved other guest via taxi free of charge. So we lost our room upgrade, paid for a taxi to move and could not find a Sunwing Rep or contact Sunwing via the app. We talked to front desk and the concierge without success. We would appreciate a refund for our room upgrade and the cost of the taxi. Our booking #[protected] email [protected]@gmail.com

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10:31 am EDT
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Sunwing Travel Group flight attendant on wg693 from cuba to deer lake

May 9, 2017.
I would like to speak with someone regarding this. can you please contact Michelle Power at [protected]. The flight attendant was a male and he refused to give me his name and he didn't wear a name tag. I travelled with my husband and 9 year old daughter and just came off vacation and his behavior and attitude was awful at the end of my trip.
I would like to speak to someone as this matter deserves the attention of a person and not having to write out such a large complaint. I WILL put in writing after I speak with someone. And just to add, it didn't just affect me but he was also this way toward other elderly travelers.

thanks for your time and I look forward to speaking with someone.

I am home all day today but after today, I am not available until 5 pm Newfoundland time.

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3:54 pm EDT

Sunwing Travel Group pre check in

My husband and I booked our preselected and prepaid seats on May 7, 2017 at $40.00 CUC through Sunwing Representative at Memories Varadero Hotel.
Upon our arrival May 8, 2017 at the airport, we discovered that our seats had been assigned to another customer. We explained the situation to the airline, providing our receipt. Unfortunately there was nothing they could do at the time. We were advised to go through Sunwing to find resolution.
Our preselected and prepaid seats were 8E and F flight number WG697 from Varadero, Cuba.
Please see attachment with proof of payment.

Regards,
Ms Natalia De Jesus Tavares Sousa
natalia.[protected]@albertahealthservices.ca

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4:12 pm EDT

Sunwing Travel Group ptsd due to flight experience

The flight was parked on the tarmac for hours (5) with no answers, no water and 50 degree heat.
The trip to Manitoba due to low fuel, was not accident, it was planned as i now see this has been an ongoing thing for sunwing.
Peoples health concerns were ignored on the plane.
The hotel was not what they said it was.
Horrible service, ive been trying to contact someone there since feb and they will not get back to me

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10:01 am EDT

Sunwing Travel Group food poisoning - viva wyndham heaven

I got food poisoning while on vacation in Puerto Plata Dominican Republic April 16-23rd 2017. I believe I contracted food poisoning from eating in the public Buffet restaurant on site. I informed the hotel manager; John of the incident in detail regarding the food poisoning. He informed me that there was nothing they could do for me; that I was to contact customer service at Sunwing. I reported it online through your website when I returned. I am following up with that report with this email. I have yet to speak or hear from anyone at Customer Service at your end regarding this unfortunate incident. I would like to receive some compensation for this food poisoning; as it severely affected my ability to maximize on my vacation enjoyment. I was sick in bed for 2 days with terrible stomach aches, headaches & dizzyness.
My flight details are as follows- Left April 16th- Flight WG410; Returned April 23rd Flight 411. My Booking Reference is- [protected]- Paul Essery- paul.[protected]@gmail.com- Phone- [protected]

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8:51 am EDT

Sunwing Travel Group valises

Ma grande valise samsonite a été bossée sur le côté. J'ai pris les photos des collants d'enregistrement de ma valise. Je ne me suis pas rendue compte à l'aéroport de l'état de ma valise, car je voyageais seul et que mon fils était gravement malade. J'ai communiqué avec mon agence jeudi et j'ai reçu le lien pour la plainte hier. Mon numéro est [protected]

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2:07 pm EDT

Sunwing Travel Group refund not received

On a holiday to Saint-Maarten, we booked at our hotel : the Riu St-Maarten an excursion to go sailing to St_Barths with the Nexus rep at the hotel. The excursion was for Feb 6 2017. That morning the excursion was cancelled due to bad weather, and we were leaving to go back home on Feb 9 so we could not rebook. The same day my boyfriend went back to the rep to get a refund, the rep told him he would sent the relevant info to the Nexus office, he even wrote `Refund`on the initial receipt. Up to this day we never received a refund, ive phoned, sent e-mails, fecebooked Sunwing, Next tours in Mexico (the office is there) and no response they keep passing us off to somebody else, the amount was for 281 u.s. I would appreciate a reply that is not an apology but an answer.

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5:07 pm EDT
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Sunwing Travel Group complete lack of service

Hi there,

I recently took a flight with Sunwing and had a very pleasant experience, on April 8th 2017 on a flight from Orlando to Winnipeg via Nassau. However, I left a personal item on the plane and immediately tried contacting Sunwing about it. I was given the correct department number to call, and did so. I was told no one from Sunwing was in, and to leave my information so that they could get back to me. So, I did this, and never received a call. I tried calling several more times, but no one answered and I left several messages with all my information and still no one returned my call. Next I tried e-mailing about the issue and received one reply asking for details, which i immediately provided and then I never heard back again from this person. I sent several follow up e-mails both to the original responder, and brand new ones in an attempt to get a response from someone else. Still nothing. I sent a final e-mail two days ago to yet another department and have not heard anything.

I am very frustrated that no one will respond to me, and give me any information regarding my lost item. It was not something small, it was an expensive electronic device that I would very much like to be returned, if at all possible. I understand that it is my own fault for leaving it on the plane in the first place, but I have never received such poor (altogether absent!) service from an airline. All I am asking is that someone ANSWER me and keep me updated about the situation. I find it hard to believe that the item is gone, since the flight I was on was not a connection, and the crew must have found it in my seat pouch.

Please, please please, have someone reach out to me to explain why I have been ignored over and over, and I would REALLY appreciate if someone could actually assist me with my problem. I took this flight over 3 weeks ago, and I have no idea what is happening with my lost item and I am beyond frustrated and upset.

I can be reached by e-mail or phone, ANY TIME. I really don't believe that I am asking too much, and I have been polite and patient up until this point.

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4:45 pm EDT
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Sunwing Travel Group food poisoning incident at the iberostal paraiso del mar all-inclusive in playa del carmen mexico

My husband and I arrived at the Iberostar on February 20th, 2017. This was not my first choice all-inclusive, but because we wanted to visit our two best friends and travelling buddies, we booked through the same travel agency (Valente Travel Windsor) as they did to be with them on their last week of their stay at the Iberostar. So, this couple that we travel with (for over 40 years) had arrived one week earlier and were roomed in building #14. Of course we asked to be roomed in the same building and the check-in desk accommodated us with a ground floor room # 1405 just below our friends room in 1441. We arrive late on that Monday and did not connect with our friends until the next morning. When I saw my friend the next day I was shocked at the way she looked. She was pale and complaining of an upset stomach. She excused herself several time that day to run to the lady's room. I checked on her a few times but she could not even answer me due to the vomiting and diarrhea she was experiencing. Her husband and I were up with her the whole night. Early the following morning we called the Hotel doctor and after he examined her, he told us that she was severely dehydrated due to the diarrhea and vomiting and needed hospital care. An ambulance came to our building #14 that morning and took her to the hospital in Cancun. I called her hospital room and my friend said she had many tests and was on IV to replenish lost fluids. The hospital MIR and other tests concluded that her bowel was inflamed due to food poisoning. Several days passed and my friend was either in her room, at the hospital again for the second time, or in the bathroom. Her vacation was ruined, her husband's vacation was ruined and both my and my husband's vacation was ruined. On Sunday the 26th of February I asked to speak to the Iberostar customer service rep. She listened to me for 15 minutes complaining about the food poisoning, but she did nothing. I explained that the food poisoning was serious and that there should be some kind of compensation for my friend. The rep basically said that she would look into it. I said that we were leaving the next day and I wanted to get an answer before I leave. She said she would need all the receipts and proof of the two hospital stays, two ambulance receipts, two taxi bills and tests. We gave her everything, but she kept insinuating that my friend had a "preexisting condition" . So I replied, " is it possible for my friend to get severe diarrhea, projectile vomiting, book a flight on Sunwing and wait 6 days to complain about it"? She did not reply. Two months have past and STILL NOTHING. We paid $3, 330. to visit our friends at the hotel that poisoned one of us so I never got to see them, and they paid over $6, 000 to be there for 2 weeks. We still received no compensation, not even an apology. The rep told me that we are "lucky" Canadians to have great medical insurance to cover all the expenses, and I told her that we were unlucky Canadians to have chosen the Iberostar all-inclusive vacation. My friend did not eat anything outside of the Iberostar Hotel compound (except when she was in the hospital), so where is the accountability here? I'm sure this hotel has insurance too! We expect to have this trip refunded and a written apology from the Iberostar Hotel.
Our Booking no. is [protected]. Our friends are Pietro and Dominica Toniolo Booking No [protected].

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10:24 am EDT

Sunwing Travel Group late and no help

We flew from toronto to Bahamas April 6 and there were issues with the plane so we had to get off and wait for a few hours then there was the bomb scare so a few more hours. We were supposed to be at the resort by 10 am. Got there around 330. The couple we were with the spouse had a fall and we asked for help from sunning reps at the Rui no help also they were delayed once again on our flight home on April 26. Said they blew a tire. We were sent to the airport and our flight was delayed and there was nothing open at the airport. I'm sure they new this before hand and they could have let us stay st the resort. They were supposed to have wheelchairs ready in toronto but no once again. Poor service all around

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9:34 am EDT
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Sunwing Travel Group royalton riviera maya

I recently stayed at the Royalton Riviera Maya I purchased luxury Suite Ocean View Terrace jacuzzi Diamond Club let me start by saying the resort itself is a beautiful property what's your customer service and Butler Service was one of the worst I've ever had I've traveled all over the world and believe me Royalton will be the last place that I would ever stay the food at the restaurants was mediocre at best the Diamond Club service was horrific my butler hid from me and my family members who also stayed with your property I don't know how such a beautiful place could have such terrible service and cleanliness issues this property was touted as a four-and-a-half Star Property I would be glad to give it less than one star I hope that in the future you address these issues

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3:01 am EDT
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Sunwing Travel Group sunwing airlines

Dear Sunwing
I recently got an email apparently from your Fraud & Loss Prevention [mailto:[protected]@sunwing.ca]

Unfortunately they are asking me to send my credit card data and ID info over email, which is a very insecure medium.
I do not mean to insult you, but I have no way of know if it is a scam or not, and this is enough information to access and empty my bank account.

I’m surprised that an established company would ask for such information over email and in addition the message only gives me 4 days to give all my info before I lose my tickets. These are both common moves of an internet scam, so I hope you understand my reservations.

Please can you verify that this is a legitimate email (below) from an office for Sunwing, then I can send you the required information.

Regards
Alan Jacques

From: Fraud & Loss Prevention [mailto:[protected]@sunwing.ca]
Sent: Wednesday, April 19, 2017 11:06 PM
To: UTS Library
Cc: Fraud & Loss Prevention
Subject: Sunwing Reference [protected] - International

Dear client,

Reference – Booking number – [protected]

Thank you for choosing Sunwing Vacations for your travel arrangements. Your credit card has been used for payment on the above noted reservation. For security reasons, especially potential credit card fraud, and to avoid cancellation of this file, we ask that card holders on bookings with an international billing address complete the attached Credit Authorization Form.

Once completed, please email this form along with copies of 2 pieces of government issued ID and copy of your credit card (front and back copies required) to [protected]@sunwing.ca. If you'd prefer, you may fax to our secure fax at [protected].

Full and final payment, plus the receipt of this form in our office, will activate the availability of the e-documents 28 days before travel.

*****Please be advised that if these documents are not received by 4:00pm EDT April 24, 2017, your reservation will be cancelled*****

We appreciate your understanding of this protective procedure.

Sincerely,

Rosa Acevedo Salinas | Fraud Analyst
Sunwing Travel Group
Tel: 416.620.4955 | Toll Free: 1.877.877.1755 ext 4055
27 Fasken Dr, Toronto, Ontario, Canada M9W 1K6
www.sunwing.ca

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11:11 am EDT

Sunwing Travel Group baggage confiscated because of sunning employee mistake

i left Varadero Cuba on flight 685 at 10.15. Going through baggage, I had a bag with a expensive gift in it and the sunning employee said i could carry on board,
Going through customs, it was confiscated, they said i COULD NOT take aboard, so I asked to ago back and pay for it to be put with my luggage. They said NO. I asked if there was anyway to get it back, they said NO. They said i would NEVER GET IT BACK EVER.
I spoke to the steward on the plane and he said he would try to help, but this was SOUNDINGS EMPLOYEES FAULT, he gave me false infomation.

that gift was worth ALOT of money and now its sitting in VARADOS airport, and they will steal it.

I also want to complain about my trip GOING There, on the 9th of April. We boarded at Pearson, and your Stewardess said that if we bought our excursion on the plane, it would be cheaper.

THAT WAS A LIE. When I got tp Varado, I found the same one for HALF THE PRICE>. To make matters worse, (I bought the snorkelling excursion), they did not provide us with flippers, the water was choppy, I was pulled to the side of the boat by the water, the captain yelled to swim back, which i was doing, then he jumped in and grabbed me by the back of my bathing suit and told me to get out of the water.
HE DID THIS IN FRONT OF EVERYONE. It was embarrassing, and s=he said i could not swim.
I have been to Cuba 10 times, always snorkelled, i know how to swim. They gave us 10 min in the water. THAT WAS IT. I paid 130 dollars FOR THAT?

When i went to my rep, and told her, she said the captain said i was misbehaving and lying.

There were other customers who said I was not doing anything wrong,

I have used you to fly to Cuba all times an this trip I was used, abused and stolen from. I would like to hear back about these matters. I am very upset.

My name is BOBBIE BRITT, I left Pearson Airport on April 9th headed for Varadero, and returned on the 16th on flight 685.

I want my baggage that they confiscated back, and i want a refund for the excursion that your employee lied about. 130 to snorkel for 15 min is un acceptable, and to have the captain LIE is unacceptable, and to have my rep in CUBA do NOTHING is UNACCEPTABLE.

I have always flown SUNWING. I have been a good customer. I did not deserve this treatment.

My phone number is [protected]
email: [protected]@live.ca

please respond, I'm very upset

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Aryan Russ
Aryan Russ
, GB
Apr 17, 2017 2:59 pm EDT

Dear Bobbie Britt
Before the submission of the complain towrds the service provider (air carrier or their agent), please
state for yourself:
What was the class of your service at the flight from Varadero airport?
Did the air line / agent state the maximum amount in PC / KG / LB of unchecked lugguge for you in the e-ticket / PNR ?
DID the airline ask you regarding UN_CHECKED LUGGUGE the during the check-in procedure?
DID the airline issue the tag for UN_CHECKED LUGGUGE the during the check-in procedure?
If the airline had not issued anything of the above you may claim a compensation?
Did you get a receipt which prove that your luggege had been confiscated by unknown staff?
Wording "ALOT of money" is zero money.
Reagrds.

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12:26 pm EDT
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Sunwing Travel Group sexually assaulted by resort employee

I was sexually assaulted while on my vacation, I have received no help what so ever from the hotel nor my sunwing representative. I was threatened by the sunwing representative that if I was to file a report without sufficient evidence that I would be charge and sent to Dominican prison . Please help ! This is so not okay .
I was assaulted on my third day of my 2 week vacation I leave tomorrow. I have been fighting this my entire trip .

The resort has refused to call the police .

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6:54 am EDT

Sunwing Travel Group not being informed of flight change time

We were to leave Edmonton at 6am but the flight had been moved to 8am. The girl at the desk said Sunwing should have informed us and they did not. My time is valuable and to sit around the airport an extra two hours is not ideal. Why were we not informed, and how can we rectify the situation. Thank you for your quick response, you can email me at [protected]@hotmail.com

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Aryan Russ
Aryan Russ
, GB
Apr 16, 2017 9:01 pm EDT

Quick response for Alexis Vetsch-Cowie
1) no flight number, no e-ticket issuing airline, no PNR/booking nr, no departing /connection / destionation airport
stated in your message.
You are entitled to feel a complaint against the air carrier or against the air carrier agent in the country of any of the above airports,
if you need a reimbursement.

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11:40 pm EDT

Sunwing Travel Group flight schedule/delays/service on board

Booking number #[protected] April 3 - 11/17 Vancouver to punta Cana.
1. My family of 4 paid for direct flights to and from punta Cana. On route we were informed by the captain due to strong head winds we would need to stop in Toronto to refuel. This would take approximately 40 minutes and because we were stopping now in Toronto the flight crew would be going over their allowable flying time and we would be getting a new flight crew. We sat for an extra 2 and a half hours in the plane waiting for fuel and a new crew. We were to arrive in punta Cana at 4:10pm. We did not get to punta Cana until around 9:00 pm. we were forced to sit on that plane for 11 1/2 hours.
2. We almost missed our flight back due to extreme long line ups in the baggage drop off. When we boarded the plane we were informed by the captain again that we were stopping in Toronto again. When questioned by a frustrated passenger as to why we were stopping again he simply told us that the plane we were flying in (737) was not equipped to fly direct to Vancouver and mandatory refueling in Toronto was necessary.
We were blaintley lied to by the first captain who piloted the flight to punta Cana because we were also on a 737. The crew who left with us from vancouver were never going to punta Cana but all along were getting off in Toronto. We were lied to.
3. The sales rep I booked and paid for our vacation guaranteed us direct flights. At no time was I informed there was a change. I would have never booked this vacation if I would have known this. I would have booked with another airline!
4. We sat in row 9 on route and row 13 coming back. In both instances by the time stewardess got to us they informed us they were almost out of food or they had no food left at all. How can an airline not have enough food on board for their passengers! In both cases our flights were further delayed leaving Toronto because we had to wait for more food to be brought on to the plane.
5. We bought pre-sale seats for there and back. In both instances we were held up at customer services because we were not given the seats we paid for. If we did not have confirmations on our phones to verify that we had purchased these seats we would have been ### out of luck! We were one of the last to board on the way back home because they fumbled to get our seats straightened out and we were forced to run to the plane! Once on the plane the captain also informed us that all the baggage on the plane was now going to be re-arranged because by his surprise we were taking a cargo container full of bananas! This took another hour of our time! Since when has sun wing become a cargo plane. Our time obviously was not a concern to your company.
I only booked this vacation because we had travel vouchers from a disastrous vacation with your company in 2015. It was my sons destination wedding to Mexico that was screwed up by your company. I was willing to give you another chance only to have this happen to us again. How can your company just flat out lie to customers when selling them vacations. The hotel and their staff were fantastic but the rest of the trip left a bad taste in our mouths again. I want a full refund for my family for the flights. You sell customers direct flight when there aren't any. This is called fraud. I am seriously contemplating taking our story to the media so others are aware of your scam!

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Sunwing Travel Group In-depth Review

Company Overview: Sunwing Travel Group is a leading travel company that offers a wide range of vacation services to customers.

Services Offered: Sunwing Travel Group provides various services including flights, hotels, vacation packages, cruises, car rentals, and more.

Destinations Covered: Sunwing Travel Group covers a vast number of destinations worldwide, including popular tourist spots and hidden gems.

Customer Service: Sunwing Travel Group is known for its excellent customer service, with friendly and knowledgeable staff who are always ready to assist customers.

Pricing and Value: Sunwing Travel Group offers competitive pricing and great value for money, ensuring that customers get the best deals for their vacations.

Booking Process: The booking process with Sunwing Travel Group is simple and user-friendly, allowing customers to easily search, select, and book their desired travel options.

Accommodation Options: Sunwing Travel Group offers a wide range of accommodation options, including luxury resorts, all-inclusive hotels, vacation rentals, and more, catering to different preferences and budgets.

Transportation Services: Sunwing Travel Group provides transportation services such as airport transfers, shuttle services, and car rentals, ensuring convenient and hassle-free travel for customers.

Travel Packages and Deals: Sunwing Travel Group offers various travel packages and deals, including all-inclusive vacations, last-minute deals, and special promotions, allowing customers to save money and have a memorable vacation experience.

Travel Insurance: Sunwing Travel Group offers travel insurance options to protect customers against unforeseen circumstances during their trips, providing peace of mind and security.

Sustainability and Corporate Social Responsibility: Sunwing Travel Group is committed to sustainability and corporate social responsibility, implementing eco-friendly practices and supporting local communities in the destinations they operate.

Online Resources and Information: Sunwing Travel Group provides a comprehensive website with valuable resources and information, including destination guides, travel tips, and FAQs, helping customers plan their vacations effectively.

User Reviews and Testimonials: Sunwing Travel Group has received positive user reviews and testimonials, with customers praising their exceptional services, reliable bookings, and memorable travel experiences.

Overall Rating and Conclusion: Sunwing Travel Group is highly recommended for its wide range of services, excellent customer service, competitive pricing, and commitment to sustainability. With a user-friendly booking process and a variety of travel options, Sunwing Travel Group ensures a seamless and enjoyable vacation experience for its customers.

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Contact Sunwing Travel Group customer service

Phone numbers

1877 877 1755 1800 830 1111 More phone numbers

Website

www.sunwingtravelgroup.com

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