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1.3 228 Reviews
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Sunoco complaints 227

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2:43 am EDT
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Sunoco employee issue

I normally go to the Sunoco near my home in Ambridge PA, they recently had some changes and now offer pizza. I tried to get a pepperoni pizza around 12am June 23rd as a late meal but was told the machine was cleaning and to return in an hour. I waited two hours to make sure everything was completed and when I returned at 2am. I was told that they only have 2 pizzas left and that they cant serve them to me due to some policy reasons. That is ridiculous! I'd rather them tell me they sold out then to say they have 2 left and cant sell them. Honestly I don't think they wanted to work, due to them complaining about having to cook and do customer service now since the changes. They were completely unprofessional and its unfortunate because I have nothing but good things to say about the employees there UNTIL today...

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5:40 pm EDT

Sunoco property conditions

I live behind one of your stores on Southside Blvd. Jacksonville Fl. Your privacy fence is falling down. Its pushing my fence over. I need to know who to contact to get this fixed. Yall just need to put up new fence. Hurricane Irma knocked it all down and pushed it on my fence. The fence is being help up by boards propped up on it . I need to know who to call to get this fixed.

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2:50 pm EDT

Sunoco oil and filter change

Today, I had my oil changed and my filter.on my 2010 Honda CRV, at Vinny's Sunoco Staions, located 210 E. Ashland Street, Brockton, MA, 02302. I was charged $75.55, 4.4 qts..synthetic oil and filter...
There is sign out front of the station stating oil change $19.18. I feel this is a rip off, as I have had my oil changed before for $40.00.

Any assistance would appreciated

Regards

John Sylvester
77 Livoli Rd.
Brockton, MA 02302
[protected]@yaho..com
[protected]

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Interested12
, US
Jun 12, 2019 3:16 pm EDT

I am 100% sure that the sign was for regular motor oil. Synthetic oil is ALWAYS more expensive and so are the filters. which have to last 3-4 times longer!

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5:05 pm EDT
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I live few minutes from this gas station so I go here to pump gas quite often. Never had any issues until today. I stopped by today to pump gas, however my credit card just wouldn't slide in the cc slot like usual, not sure why. So I went inside to pay with same said crecdit card. After I paid, went back to the pump, still nothing. Went back inside...

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9:52 pm EDT

Sunoco exceptionally poor customer service and discriminatory behavior

Be aware if you are using the Sunoco at 7265 Castor Ave, Philadelphia, PA. There is something wrong with their gas pumps. I pressed 87 octane and it started pumping 93 octane. This seems like a scam being done right through the store. I went in and complained to the staff and they tried to make it seem like it was user error. As soon as I noticed a problem, I immediately stopped the pump. The younger attendant acting confused and oblivious to my complaint. The very old attendant kept blaming me and refused to give me my receipt to pump#3. The old man laughed at me as if this was all a game. This is unacceptable not to listen to customers and act as if it's a joke. If I'm spending money at your store I should be given respect and not degraded or dismissed like a non paying customer. I feel very disrespected and discriminated against. These attendants took no responsibility for resolving issues. I had to demand to be given my receipt from the younger attendant. I'll never go to that location again. I doubt I'll go back to Sunoco at all.

Sunoco you need to address the staff at this location. The Sunoco, Malik and Malik Inc. 7265 Castor Ave, Philadelphia, Pa 19149 should not dismiss paying customers without solving their issue.

Sunoco accept accountability in this situation by respecting customers, fixing your machines and stop trying to schemingly overcharge customers.

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3:55 pm EDT

Sunoco mango juul pods

Location : 118 Dowling street, Austin IN 47102

Issue : Paid $24.99 for a pack of authentic mango juul pods. Opened up the pack and it was an off brand pack. Brought it back to cashier, Named "Maanveer, " and told him that they were fake. He claimed he had no idea what I was talking about.

I showed him the box and told him that it was illegal to sell these fake pods and put them in the real box and charge people $12 more for something. He then got pretty anxious and ended up giving me money back. This gas station is putting fake products into label brand boxes and selling it for 2X normal price. It's a scam.

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1:51 pm EDT
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Sunoco gas, and service

Re sunco
RT 49 Hopewell nj
On April 25 2019 was traveling on vacation. Stopped to get 20 in gas the attendant pumped 10 that was on pump. I told him he only pumped 10 he said he pumped 10 and showed him the pump he said that was another transaction. Went in to the store and the lady told me to prove it.or leave, looking back I should have called the police and got at least gotten a report taken.
Thanks in advance
Mr Wade Dougherty.

[protected].
1626 Cliff view Dr
Salem, VA 24253

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8:11 pm EDT
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There are a few violent panhandlers who travel a few miles to beg at this location. They are not homeless. They were even offered available jobs in the area. They refuse to take them. They continue to sneak up and down neighbor's driveways and poop and pee on the houses of neighbor and the store. They aggressively run up on small females. demand the money...

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9:11 pm EDT

Sunoco wrong gas pumped

APlus Sunoco Station, (0005-6705-20), 519 Washington Street, Middletown, CT
April 30, 2019, 19:19:57.

I pressed the 87 octane button at the pump. When I started pumping my gas, I realized that the more expensive 93 octane button was lit up, not the 87 octane one. I ALWAYS choose 87, I KNOW I pressed it firmly, and this is NOT the first time this has happened at this Sunoco. This might be the sixth or so time this has happened. And it tends to happen when using my Price Chopper rewards card. I've never had this issue at other gas stations. Customers who aren't paying attention are purchasing more expensive gas when they think they're utilizing their rewards discount. The Sunoco cashier tried to tell me that I accidentally hit the 93 button with the nozzle, then he tried to convince me that I didn't select the gas and grab the nozzle in the proper order. This rip-off scam happens too frequently, so I will no longer be getting my gasoline at ANY Sunoco. I've heard others complain about this. This gas station needs to be investigated.

Virginia Stafford
145 Dora Drive
Middletown, CT 06457
[protected]@comcast.net

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6:35 am EDT

Sunoco I was threatened with loitering after $40 purchase and a $10 purchase

I was waiting on a ride after purchasing food not only once but twice and was not even there for a half an hour until the man just starting his morning shift april 21, 2019 around 6 am threatened me with loitering and told me to get off the property. I was minding my own business waiting quietly at the picnic table still eating my iced honeybun that I did not end up finishing bc I never wanna step foot there again. I've never witnessed this from any other company in my life. The man is rude to me every time I'm in there and I try my best to ignore it. He also commented on how I had a nice [censored]. I will press charges for both harassment and sexual harassment if he is not fired. Thanks this is the store on 31f in fairport ny. He's a heavier older gentleman who's shift begins around 6 am. He also hollers sexual obscenities at women evrry time im there with a girl

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Update by Djk0006
Apr 21, 2019 6:37 am EDT

31 f, fairport, ny. 6 am shift older, heavier man

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10:52 am EDT
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Florida lottery has a "Grouper" play that allows for several games to be played at once. for a fixed price of $5.00. The attendant Ripal (or something like that) sold me 3 tickets that do not comprise the tickets that should be included in the Grouper, instead, he gave me three - non-Grouper -tickets of his own choosing which amounted to $6.00 that I did...

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11:10 am EDT

Sunoco rude employees

I had a little time to kill so I was walking around in one of Sunoco's gas stations. An employee ran me out of the store. This Sunoco is located in Morristown, Tennessee. I wasn't bothering anybody or doing anything wrong. What they did to me was rude and I believe it was wrong. If I had been causing trouble, I could understand being ran out of the store. But I wasn't doing anything wrong. The employees at the other Sunoco gas stations may not be rude, but I'm going to boycott all Sunoco gas stations just in case. I've already mailed a letter to Sunoco and complained. One of the things that I told Sunoco is that they've lost a customer for life.

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CitznFish
, US
Apr 06, 2019 3:19 pm EDT

Drink bleach AE filth

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7:10 pm EST
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In the summer of 2018 I was in this establishment buying lunch. The woman in front of myself was paying for food with EBT(food stamps). When this woman was finished with her purchase she quietly walked over to one of the tables to sit down and eat her sandwich. At this time the cashier who is also the manager had rudely shouted across the store in front of...

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10:21 pm EST
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I have been playing the Pennsylvania lottery for years, when it was changed to the slips that is all I use I find them very convenient and much faster and efficient. However lately at this gas station I have had problems with the same clerk. The first time he played my tickets for more than they were because he was talking to his coworker. I refused to pay...

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12:36 am EST

Sunoco employee working at 1:20am on jan 11, 2018

Meyersville, MD employee extremely rude. Just walked in the door and didn't say anything to him and he immediately barked, "I'm busy putting donuts away". I hadn't said a thing to him. Went and used the restroom as I always stop here on my way to my sister's in Delaware, and usually gas up and buy something. On my way out I stopped and looked at the donuts he had displayed. I'm from West Virginia so I was not aware of this brand. I asked him what kinds were they. He replied, "they're all kinds" rudely. He said, rudely, "I've never had anyone ask me what kind of donuts, donuts are donuts!" I then replied, rather shocked, "are you having a bad day or something?" I then told him I wasn't familiar with those as I'd not heard of that brand and they were not labeled. He started spouting the flavors quickly and I walked out during his tirade.

I've never had the older gentleman that I normally see treat me that way. Normally, this location has great workers!

Just a suggestion as I have a BS in Business. He needs a psychiatrist, put on a warning and perhaps fired! He isn't meant for the customer service industry. Perhaps digging ditches or something where there is no customer contact.

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12:04 pm EST
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Date: 12/29/2018 Time: 2:27:00PM My mother and I went into the SUNOCO located at 7434 Ogontz Avenue 19138. I gave my mother my bank card to purchase chips and gas. Cost of chips totaled $4 and Gas purchase was $30. I stood at the pump and waited to pump. Nothing came out. At this same time a woman in the pump next to mine was complaining about no ga...

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8:50 am EST
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On 12-3-18 I stopped at the Sunoco Self Service Fuel Site on Rt 219 in Grantsville, MD. They have a huge Sunoco Site. The goalpost is Sunoco, the dispensers are Sunoco, however there is a decal posted above the diesel nozzle that says---(DIESEL SOLD FROM THIS PUMP MAY NOT BE SUPPLIED BY SUNOCO)????? When I questioned the 2 cashiers they claimed they were...

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7:58 am EST

Sunoco price of gas at my sunoco gas station

the price of oil has dropped $30 dollars in the last 3 months . the price of gas at the Sunoco gas station I use at maple ave. in Warwick N.Y. hasn't lowered their price of gas at all in the last 3 months . Not even a penny in that time. I asked the gas station why they haven't lowered their prices, they said ask Sunoco . I think someone is guilty of over charging their customers .

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5:33 am EDT

Sunoco worker/service

The lady who works the overnight hours is really rude, I've experienced a few bad moments with this one individual, shes rude she closes/lock the door before 11pm when you help her try to look for items after she closes/locks the door thru the window she gets smart she seems miserable EVERYTIME I come, now lately I've been having to go there more often due to the fact that the gas station cross the street is under construction if it wasn't for that i wouldn't even come to Sunoco just cause i don't want to deal with that lady.

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5:22 pm EDT

Sunoco customer service

The employee Chris that works at Sunoco at 912 Wayne Ave. Dayton Ohio is always rude to customers. Everytime I go in she has an attitude towards me and other customers. I go in to cash in some lottery scratch off tickets. And she's complaining that I failed to mention that one was a $50.00 winner. That she didn't have the cash, which she did. Cuz she was just complaining about everyone getting tickets. So she obviously had the money. She has been this way for years. And I want her terminated. She doesn't deserve to work there anymore with that type of attitude and disrespect to customers everytime they come in.

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Overview of Sunoco complaint handling

Sunoco reviews first appeared on Complaints Board on Aug 22, 2008. The latest review Gas station authorize, hold on my card and Sanicle not able to provide documentation for avoided transaction was posted on Feb 13, 2024. The latest complaint price was resolved on Apr 10, 2018. Sunoco has an average consumer rating of 1 stars from 228 reviews. Sunoco has resolved 16 complaints.
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  1. Sunoco contacts

  2. Sunoco phone numbers
    +1 (800) 786-6261
    +1 (800) 786-6261
    Click up if you have successfully reached Sunoco by calling +1 (800) 786-6261 phone number 0 0 users reported that they have successfully reached Sunoco by calling +1 (800) 786-6261 phone number Click up if you have UNsuccessfully reached Sunoco by calling +1 (800) 786-6261 phone number 0 0 users reported that they have UNsuccessfully reached Sunoco by calling +1 (800) 786-6261 phone number
    Customer Service
    +1 (800) 278-6626
    +1 (800) 278-6626
    Click up if you have successfully reached Sunoco by calling +1 (800) 278-6626 phone number 0 0 users reported that they have successfully reached Sunoco by calling +1 (800) 278-6626 phone number Click up if you have UNsuccessfully reached Sunoco by calling +1 (800) 278-6626 phone number 0 0 users reported that they have UNsuccessfully reached Sunoco by calling +1 (800) 278-6626 phone number
    Consumer / Personal Cards
    +1 (800) 935-3387
    +1 (800) 935-3387
    Click up if you have successfully reached Sunoco by calling +1 (800) 935-3387 phone number 0 0 users reported that they have successfully reached Sunoco by calling +1 (800) 935-3387 phone number Click up if you have UNsuccessfully reached Sunoco by calling +1 (800) 935-3387 phone number 0 0 users reported that they have UNsuccessfully reached Sunoco by calling +1 (800) 935-3387 phone number
    Commercial / Business Cards
    More phone numbers
  3. Sunoco emails
  4. Sunoco headquarters
    1735 Market Street Ste LL Mellon Bank Center, Philadelphia, Pennsylvania, 19103-7583, United States
  5. Sunoco social media
Sunoco Category
Sunoco is related to the Oil and Gas category.

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