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I want an apology from the store owner
The owner of this store yelled inflammatory things to me as a customer or 15+ years A customer came in with ten one dollar bills and I happen to mention that this Sunoco had high prices and perhaps this customer should go up the street and get more value for their money with their 10 single dollar bills. The owner of the Sunoco burst out in anger, calling...
Read full review of SunocoBad gas
Bad gas. Sunoco bolla market. 130nj-17s mahwah nj. Bad gas. Want a call back and want the repairs paid for a new car that is destroyed by your bad gas. I have called owners and filed complaint with weights and measurement. Filed a small claims court and will be suing Sunoco for my time lost wages lost mental health lost. Bad gas. Bad gas. Car damaged. Bad gas
Fuel station manager, that tried to fraud me and then lied to me
On July 9th 2021. I got gas at 8418 20th street Vero Beach, Florida. 32966. The General manager was working. The pay at the pump wasn't working, so I went inside to get $20 in gas. The Manager, messed up and put the amount on the wrong pump. I went back in and he said he cancelled it and came to the pump where he made me use my Card again. I told him my...
Read full review of SunocoCustomer complaint. Please read
On 6/29 my fiance and I visited the sunoco on our way home from work, as we do frequently. Unfortunately tonight was not like our usual stops. My fiance was preparing a drink from the soda fountain apon doing her drink slipped from her hand causing the drink to spill on the floor. Unfortunately she has issues gripping with her hands at random times due to arthritis. There was an older lady working in which was extremely displeased by the accident. She Immediately started giving horrible uncalled for attitude to my fiance and myself. As soon as I seen the spill I nicely offered any assistance as to clean up the mess and again was given attitude. Eventually the lady actually started yelling at the both of us as she was trying to dispose of the cup and get another drink. NEVER have I witnessed an entrusted employee act out in a way that left my fiance feeling ashamed, frightened, and embarrassed as her disease is not something that can be controlled. If the flipping out from the employee wasn't bad enough, there were other customers in there that had to witness the negative behavior and attitude given to my fiance and myself. I was a manager at one time in customer service, never did I think I would witness that type of behavior from an employee, especially of her age. My fiance is one of many who suffers from a specific illness that could cause an accident such as a spilled beverage. I would hope that not one person ever had to feel the way my fiance felt tonight after our encounter at this sunoco by this employee. I will do everything in my power to make sure nobody does by making tonight's incident known publicly. With my only intention is to keep anyone from feeling this way I will be sure to steer anyone away from this specific store during the night shift, or any shift this specific employee may be working on. And to be sure I will be the first to admit I gave this employee the same type of attitude back as was given to us. I am in disbelief, shocked, and upset that I will have to visit another store from know on.
Duty cashier
On this day Sunday, April 18, 2021, at approximately 1700 hrs I entered the store to played my daily numbers just like I do every day. Upon entering the store I asked the cashier for specific numbers that I played every day. The cashier gave me the right number but an extra one I didn't want. At that point I asked her to please listen to me because I didn't...
Read full review of SunocoGas Station in Savannah, Ga.
Just came back to NJ by interstate 95, we went to gas stationon 3 Gateway Blvd West, Savannah, Ga. 31419 number on receipt [protected], 4/16/2021 2:07:45pm
We filled up and I went into building to use the RESTROOM, I asked where the rest room was, they pointed to back. I went to where the restrooms were, one womens' one men's... I went told them that the restroom had a sign
Womens Closed... she/he said to use mens room, I went into and the outside door did not have a lock, I could not even use it. It was a disgrace, I was shocked. I left and my husband went to use the restroom then. I had told him the womens was closed. He went in and also was shocked at what he saw. We left, I have traveled 95 for many many years and stopped at many gas stations to get gas and use restrooms. We never encountered a restroom that the public have excess to be like this.
Very sorry to report this, I feel with the name of Sunoco on the station the company should look into this.
Pat Unice
Brian Unice
Poor customer service
On January 25, 2021, at approximately 3:40 A.M., I arrived at the store intending to purchase a snack while on my lunch break. When I proceeded to park my car I saw a young white male leaving the store. I noticed him walking towards a car parked in front of the store talking to someone that was in the car. The person in the car was behind the wheel of the...
Read full review of SunocoWaters
On 9/30/20 at approximately 12:41 pm, I purchased snacks and water using my card from the store location listed below that is outside of the county where I actually live. I live in Philadelphia, Pa which is 20 miles away from this location. The store clerk failed to put my water in the bag with the rest of my snacks purchased and I left my water. I called...
Read full review of SunocoGas station attendant
Hi. I have been at the Sunoco gas station in Lakewood, NJ on Route 9 at night numerous times! Every single time the gas attendant ignores my car as well as numerous other cars and reguses to fill up gas for custemers. He must be fired right away. Tonight I went once again and he not only did not fill up, but he cursed as well. Please respond and confirm right away.
Thanks!
Unethical behavior
Robert Walker 17831 Albion St. Detroit, Michigan 48234 ph# 521-5463 email [protected]@gmail.com I live in Michigan. I'm disable in that I suffer from arthritis in both hip bones. Because I suffer from extreme pain I use an electric shooter in place of walking. Although I can walk short distances, I rely on my electric scooter for long distances. Today...
Read full review of SunocoNo employee on site
The store is unaccessible at night to purchase products. General consensus is night guy is sleeping in back room amongst neighbors and coustomers from my many night time trips over to only find locked doors and no site of employee. So tonight around 130 a.m. I found out when the inside is not accessable. The night time employee isn't even in the store. I...
Read full review of SunocoThe man at the window was extremely rude for no reason.
I asked him why he was being so difficult because I have been coming to this gas station for over 20 years and hadn't had a problem with anyone. He responded that he must be blind because he's never seen me before. And then he gave me a ripped $10 bill for my change. So I had to walk back and exchange it for money that I could actually use. I didn't get hi...
Read full review of SunocoMalfunctioning Gas Pump
I purchased gas from Sunoco gas station on Lancaster avenue in Ardmore to fill up my gas tank which usually costa me $45 dollars. I chose 87 octane grade gas and placed the pump in my tank. I got back in my car to put my bank card away then returned to the pump to find that the pump was giving me 93 octane grade gas at $3.99 a gallon. After stopping the pump I went inside of the gas station to tell the attendant what happened and he seemed to already know telling me to follow him so he could show me. Clearly this was not the first time and I wasn't the first person it has happened to. The attendant walked over to my car lifting the gas nozzle and bumping the gas tank with the pumps hose which selected the 93 octane grade of gas. Then he told me it was human error and that it would not hurt my car. The attendant basically blamed me and did not adjust my receipt for the pump error.
The employee who works there during daytime
More specifically I am complaining about the man who works there during daytime. Today, friday 28th 2020 I almost got into a fight with this man who is very rude. VERY RUDE. Yells and mumbles as if you were begging for gas. Its the worst experience ive had at any workplace. Had it not been for my father who held me back... please do something about thi...
guest service/cashier
Visited this store at approximately 2, 2:15 a.m. needed to run out for toilet paper since I dropped the last roll in the toilet by accident 🤦♀️I also bought my cigarettes and a couple sodas there. The cashier never even greeted me. Rang up my items without saying a word but in a very hostile type way. I work in the hospitality industry and I would NEVER do...
Read full review of Sunoco and 1 commentmanager at store not wanting to do lottery and very rude about it
The manager of the store was very rude because I can in at 7 am to redeem my lottery tickets she said they didn't open it til 8 because there was a school nearby??? Which makes absolutely no sense the high school kids can't play the lottery this isn't the first time I couldn't get her to cash in my tickets either one of the other co workers told me a while...
Read full review of Sunocopanhandling, drug dealers and males looking for sex
Sunoco customers get harassed for money, I've been asked if I want to buy drugs and my daughter gets sexually harassed, this goes on day and night but mostly late night hours, one of the alcoholics who hang on Sunoco grounds came knocking on my door to try and get her to drink with him, I had to threaten to call the police to make him leave, please is there...
Read full review of Sunocomaintaining the sunoco gas station
Over 20 canapé lights out!!! Had to use pocket flashlight!!! And the subway inside is another story in its self! Front door is blocked with supplies, (main entrance)! Sign says to use other door! Two pumps have been hit and cover is just setting there. Said something to manager, she said that owner does want fix cause it will cost money! Great way to run a business!
Read full review of Sunocogas station services
Horrible service on Dec 26, 2019 at the Sunoco at 9278 Limeridge Road, Mantua, Ohio 44255. On Dec. 26th 2019 at 5:15 pm I stopped at the Sunoco at 9278 Limeridge Road, Mantua, Ohio 44255 to get gas and clean my windshield for my car. I received gas but was unable to clean my windshield because ALL windshield stations were empty of water or solution. I...
Read full review of Sunocogift card hold for $40 on a $5.00 purchase (complaint ticket #507874)
I went to Sunoco on 1/4/20 at 2345 W Main Street, Tampa, FL and purchased $5.00 worth of gas, they got their $5.00 on 1/5/20 and still they put a $40.00 hold on my giftcard and my card was only $50., as of this day 1/7/20 the hold is still pending, never will I go to their gas station to purchase anything again from their location. Release the hold on my...
Read full review of SunocoOverview of Sunoco complaint handling
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Sunoco contacts
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Sunoco phone numbers+1 (800) 786-6261+1 (800) 786-6261Click up if you have successfully reached Sunoco by calling +1 (800) 786-6261 phone number 0 0 users reported that they have successfully reached Sunoco by calling +1 (800) 786-6261 phone number Click up if you have UNsuccessfully reached Sunoco by calling +1 (800) 786-6261 phone number 1 1 users reported that they have UNsuccessfully reached Sunoco by calling +1 (800) 786-6261 phone numberCustomer Service+1 (800) 278-6626+1 (800) 278-6626Click up if you have successfully reached Sunoco by calling +1 (800) 278-6626 phone number 0 0 users reported that they have successfully reached Sunoco by calling +1 (800) 278-6626 phone number Click up if you have UNsuccessfully reached Sunoco by calling +1 (800) 278-6626 phone number 0 0 users reported that they have UNsuccessfully reached Sunoco by calling +1 (800) 278-6626 phone numberConsumer / Personal Cards+1 (800) 935-3387+1 (800) 935-3387Click up if you have successfully reached Sunoco by calling +1 (800) 935-3387 phone number 0 0 users reported that they have successfully reached Sunoco by calling +1 (800) 935-3387 phone number Click up if you have UNsuccessfully reached Sunoco by calling +1 (800) 935-3387 phone number 0 0 users reported that they have UNsuccessfully reached Sunoco by calling +1 (800) 935-3387 phone numberCommercial / Business Cards
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Sunoco emailscustomerfirst@sunocoinc.com100%Confidence score: 100%Support
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Sunoco address1735 Market Street Ste LL Mellon Bank Center, Philadelphia, Pennsylvania, 19103-7583, United States
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Sunoco social media
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