The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Sun Life FananicalNot paying claims

I am paying for comprehensive service which means I am covered for major dental work, I called Sun Life to see if the procedure I was considering was covered and the person on the phone said yes so I proceeded with the procedure. Once my dentist submitted the claim it was denied because they indicated that I have already had a major procedure done in the last 4 years and I have to wait until 5 years and this is combined with other procedures which means I am paying for benifits that I am not receiving (does Fraud come to mind). No one expained this to me and there is nothing on their web site that indicates what is covered under these rules how can they take my money and not provide coverage isn't there a ruling body that governs this kind of insurance scam!!!

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.