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1.0 203 Reviews

Sun Communities Complaints Summary

0 Resolved
203 Unresolved
Our verdict: Engaging with Sun Communities at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Sun Communities reviews & complaints 203

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2:04 pm EST
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Sun Communities neighbor / brenda coppage

I have been dealing with harassment from Brenda Coppage for one and a half seasons now.
I am Canadian and I do not want any trouble but living next door her has bee a reoccurring problem that I no longer feel safe when my husband leaves for even a few minutes. I lock the door. Last season We left from home to Quebec
because the harassment was so bad and now it starts again.
She intimidated me and now I am mad.

Please see attached letter
I am using a friends email address please contact through her at
[protected]@yahoo.com
Thank you for attention to this matter
Micheline Morin

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4:25 pm EST

Sun Communities amenities clubhouse rentals

We have been told the in the future it will cost $175.00 dollars to rent the club house for family events. Of the 175.00 only 100.00 will be refunded. We were told that because of recent thefts that is why the charge was implemented. We the tenants should not be charged for the problems of
evetyone else. The corporation Insurance should cover any thefts. When I worked for the company I was in manitinace and my job was to cover all the park bulidings and check what had been taked report it to the supervisior. They would then take the appropiate action.
When I move in 17 years ago this was a friendly place to live. Now it is a
poorly managed facility. I don't want to leave but I may be forced to.

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1:57 pm EST

Sun Communities my water bill and flooding

I have lived in Scio Farms estates since Dec 2008. Springtime 2009 is when I started complaining about the flooding on my lot. The flooding has gotten worse. I have lost trees and flowers and somewhere down there landscape rocks. This community has gone thru a number of site managers. The manager we have now has a lot on her as she is taking cars of 2 properties. That being said I am tired of the flooding problem being swept under the rug. In june of this past year my household dropped in half but my water bill keeps rising. In January I was given a credit of about $50 on my water bill with the understanding that my water meter would be changed. I was informed by Angela that my meter was changed on Jan. 11. On Jan. 29th I got my water bill in with a read date of Jan. 3rd on it and it was high still. So I called and asked the office to put a work order in to have my meter read. My mindset was it had been 2 weeks since tge meter change take the number and double it and if it was anywhere close to what I was being charged, I would figure it out on my end. I was told the maintenance man would need access to my home to inspect my inside plumbing which i granted. The maintenance man pulled up read my meter and left. So I called the office. I was told he couldn't make it over because of other obligations in the park and that he would be over on Jan. 30th. I waited until 2pm and I called to see what was going on. They said he came over and that read my meter and that it went from 355 to 357 so it was working. This prompted the question from me on whether they set the new meter at 0. The maintenance man was walking in about that time and when questioned he responded that he never changed the meter, which was the agreement originally. I asked to speak with the manager. Upon speaking to her I was informed that a contractor would have to change my meter. A contractor by the name of JL Warner was here on Feb. 1st and changed my meter. Rent is due today and I cant seem to make contact with the manager. after leaving a couple of messages for her and a sour taste in my mouth because she told me she would contact me today regarding all of this I am now writing you. The lot rent keeps going up. My lot feels like a swamp even when its dry outside. You can feel the water moving under my concrete driveway. My water bill keeps going up and the service and roads around her keeps getting worse. This has got me ready to move. Something has to give! Please contact me [protected]. Thank you.

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6:32 am EST
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Sun Communities overcharged for stay

On 12/29/16 My husband and I were at Tropical Palms resort in Kissimmee Florida. Previously owned by Carefree resorts which I understand is now Sun Communities. Tropical Palms is now owned by Encore so we did not go after them for this overcharge. On the 29th of December 2016 we wanted to reserve a cottage for December 2017 into January 2018. When the price quoted was considerably higher we were told that they were now charging a $300.00 deposit that we would be refunded after checkout.
When reserving a cottage during this stay for December 2018 into January 2019 we were informed about the new ownership and were told they do not charge a deposit. They also don't charge the credit card until check in. Carefree/Sun community charged my visa immediately for $1, 384.80, 12 months early. The total cost was supposed to be 1, 084.80 with $300.00 being refunded upon checkout. We never received the $300.00. The reservation confirmation number was [protected]. Unfortunately the information emailed to us failed to note that $300.00 was to be refunded. I am certain however that there are records showing the cost of each cottage for the length of our stay. That should be sufficient to prove that we were overcharged.

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2:40 pm EST

Sun Communities concrete fence at tallowwood isle coconut creek

A fence at the rear of the park has been falling down for a very long time
But from the recent storm it has been worse, last time the lanscaper was mowing, the man almost got hit with the falling fence, it is
A danger if some of the fence gets any kind of movement. Also it is a tempting to someone or some kids see an opening in the wall, we have had some recent things stolen in this park.
Please look into this

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10:29 am EDT
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Sun Communities sudden change in policy enforcement

My husband and I moved into your 8600 E Broadway, Mesa location a little over 6 months ago. At the document signing, we were assured by your General Manager, Rikki Rumor, that parking our second car in the designated parking area would not be a problem, as our drive is so narrow, that opening the doors to get in and out is impossible. This weekend, we received a notice if we do not move our car, it would be towed. If this was going to be a problem, we should have been notified immediately, not 6 months later. If we had been, we would not have moved here. We feel we were misled, with the intent to gain more residents at this location. A no "On Street Parking" sign was also posted, with no acceptable hours to do so. We need reconsideration and resolution to these issues. There a very unhappy year round residents, like myself, wanting answers to the sudden changes. Thank you.

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11:38 am EDT

Sun Communities an extra charge for being married.

My wife and I have lived at Town and Country Village in Lisbon, Maine since October 2016. We are being charged an extra $15.00 a month for having an extra resident. Since when is being a spouse considered an extra resident? We have asked the property manager about this and we have not received a satisfactory answer. She said she sent an e-mail to Corporate Headquarters but she hasn't heard back from them. Please let me know why we are being charged extra.

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Kmbro
, US
Jul 02, 2018 11:14 am EDT
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How has this been resolved? I am having similiar issues since moving here. Thanks.

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2:48 pm EDT

Sun Communities rental unit rules

I have submitted another complaint earlier this month.
In that complaint, I outlined that I had received a notice on my door for parking on the street that warned that if I ever parked on the street again, I would have my vehicle towed at my expense.

So... Why are these individuals allowed to park on the street? Truthfully, there are usually more cars on the street than the pictures I've uploaded today. But the cars in these photos ARE ALWAYS on the street. Every single day.

If I can't park on the street, with threat of tow, then these people should not be allowed to park on the street, and should have their cars towed for IGNORING the rules.

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7:40 pm EDT

Sun Communities woodside terrace office staff

On 3 of aug 2017, I paid my entire rent of $784 (on time and within the grace period). I had not yet paid my water utility bill, which was $59.70 (according to your staff). They returned my full rent to me on the 7th, claiming that I hadn't paid in full on time, and charged me a $55 late fee on the $59.70 water bill. They told me they posted notices on my door, which I suspiciously never received. They said they tried to call me and got a disconnect. That's because they used an old number, and refused to update my contact information when I gave them my new number. I can prove they had my new number, because at the end of july my air conditioner broke. I called the office to let them know, gave them my phone number (for something like the 3rd time) and they set up an appointment with the hvac repairman... Who later called me successfully at my correct number so that he could fix my ac! The only communication I received from them was a hand delivered notice that my husband accepted, which was a very rude letter, fake thanking me for 'trying' to pay my rent.
I have lived in woodside terrace for a little over a year and a half now. And I have never paid my water bill with my rent, and my rent has never been returned to me with a rude letter claiming that because of a past due utility bill, I hadn't paid my rent! I have looked into the legality of this unspoken contract, that your staff allowed me to pay in this manner, and never said anything or told me it wasn't allowed, or that they would return my rent in order to illegally collect a 100% late fee on a utility bill. There is precedent there, from what i've been told.
When I went to the office to inquire about why this was happening, knowing full well i'd paid all my due rent on time, the office staff (bonnie and sandy) started yelling at me, and told me that they 'weren't going to get fired for me.'
Now I want to make it incredibly clear that I never asked them to do anything, other than explain to me what was going on. They flat refused and treated me like ~i~ was the one being confrontational. I will admit that I was unhappy at the time, but I was no where near confrontational with them. It took four days for me to get an answer as to why this happened, and even when I received the 'answer', I still had questions. If they are able to return my rent for a late utility bill, why had no one ever done this before now? I beg you to look at my ledger, and confirm that i've never paid my water bill with my rent. Never. It has always been paid, just never at the same time as the rent. And this has never been a problem before. The office staff happily collected my rent, as they are supposed to...
I've looked into ohio law on this matter, and though you are able to do this to me, it is completely unethical and indecent to charge someone an almost 100% late fee on a utility bill!

In addition to being treated this way on aug 7th of this year; on 8/30/17 (yesterday) the office staff coordinated the purchase and installation of a new mobile home right next to the one I occupy with my family. I want to make it clear that I pay for the land I live on, I rent that also, so that land is not for anyone else to use, period. That's the law.
So your people coordinated this move and all the contractors to install the mobile home, and neglected to tell them to stay off the property that I pay for. These contractors laid their large tools (as well as big planks of wood) out all over my yard, and left them there for the greater part of a day. They were there when I left in the morning at 8 am, parked right next to my driveway in a way that made it almost impossible for me to get out, and with their things already in my yard! And they were still there when I came home around 3 pm. They were literally there, with their things in my yard, all day long.
I understand that as a company, you have to make money, you have to buy new units and install them. What I don't understand is, when you're coordinating with the various contractors and vendors who will do your work, why you don't tell them not to disturb your other residents?! Am I wrong in assuming that your office staff coordinated this entire event? Am I wrong in my assumption that I should not have to have my yard invaded by others when I pay a great deal for it every month?
When I noted these contractors were still in my yard with their things at 3 pm, I called your office staff to complain about it. Jessica took my call, and was very rude, acted like this shouldn't be a problem for me, and that I should just accept it. She told me that they would be leaving soon, and I when I asked her if this made it ok, and if she would be ok with that answer if these people were in her yard, she told me it was ok, and that she would do nothing.
I pay a lot of money to you people.in the year and a half that i've lived here i've paid you more than $14, 000. I would think i'd have earned a modicum of respect from your people, for the monumental amount of money i've paid. I do not bother others around me, i'm quiet, and I usually pay my bills on time. But time and again, your office staff at woodside terrace has messed with me, and i'm sick of it. For example, on the weekend I moved in, I had a moving truck that I needed to park, along with my minivan. I parked the truck in my driveway and there was no room left for my minivan, so I had to park that on the street. (note the pictures of my yard, my minivan was parked right behind where this contractor truck is parked in the picture i've uploaded) this was literally overnight. The next day, I returned the truck. And when I came home, there was a notice on my door, warning me that if I parked on the street ever again that I would have my vehicle towed. And just to pound in my point, people are parked in the street right now! Including one of your office workers that lives just three mobiles down from me. I am willing to put money on them never receiving any such notice for parking on the street.
My desired resolution would be to have your office staff treat me with respect, paramount to the amount of money i've given you. I'd like for them to tell contractors and vendors to stay off my lawn and out of my yard when they are doing their work, because for the amount of money I pay to live here, I shouldn't have to 'share' my yard with anyone else! I'd like for there to be clear and concise rules about the water utility bill, and for the office staff to stick with one tactic of collecting, and not change it 1.5 years down the line, specifically to collect a 100% late fee they were never entitled to in the first place. I'd like fairness, and objectivity when I talk to these people, but I never receive it! Your office staff is always rude to me, and I fail to see how you can justify that!

I have photos of the contractors in my yard. I do not have a scanner to upload the letter they sent to me.

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8:27 am EDT

Sun Communities giving mobile homes for free that should be condemned

Manager giving free mobile homes away that should be condemned and its a two bedroom home and this single parent has three kids living with her and every other weekend she will have two more staying with her and the secretary up at the office said there was a different name on the title and she put down she had two kids. In the rule book it states whoever is on that title they should be living there and it also states two heartbeats to a bedroom, this is all wrong what River Haven Village of Grand Haven is doing I feel things really need to be looked at in this park.

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11:42 am EDT
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Sun Communities disrespectful, inept manager

Yesterday, june 8, 2017 my husband and I went to the manager's office at fairfield village in ocala florida. The manager dave o'donnell was in the office doing what ever he does. My husband had worked opening and closing the clubhouse for a week for dan ford who in the maintenance person while dan was on vacation. My husband was told he would receive a gift card for his service. When we stopped at the office to pick up the gift card, dave said well hr doesn't want to pay you that way. This upset my husband because that was not what was agreed on before he said he would open/close for dan. While my husband was filling out the paper work to be paid for his services, I asked dave when he was going to write a compliance letter to the owner of the home up the street about their ripped up screens on their lanai. Dave said there was work being done all week on this house. I told him he had the wrong house, that it was the one across the street. He said he had not see that issue. I said to him, "you can't miss it!" he said, "he had had about enough from you two." I am a homeowner in fairfield village, have previously managed fairfield village and never have talked to a homeowner like that in the 4 years I managed. (2 years with my husband and 2 years by myself). We try to stay out of the managers business, but this manager dave o'donnell is something else. We never see him in the community checking on the condition of homes and property. He sends his maintenance person, dan ford out to do those things. This is the job of the manager. Cars are parked on the grass, carports are full of clutter, torn lanai screens, lawns that need mowing, shrubs need trimming, etc. The back entrance of the clubhouse is frightful. The small amount of grass there and at the side of the clubhouse on the way to the pool is nothing but weeds. Dave is only interested in selling, after he makes the sale, he doesn't know you. There is a realtor that also sell in fairfield village and they have more listings than dave because very few people can tolerate him. As a matter of fact, I was sitting in the library yesterday and one of the realtors came in to talk to dave, and he flat out lied to the realtor about a sign issue. I thing dave needs some training in managing a community and respecting homeowners. I do not need to sign my name, ask dave, he will remember.

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2:17 pm EDT

Sun Communities billing department

Hello, I am an owner in Central Park 1 in Haines City FL. I purchased my park model in 2015 and absolutely love the park and the people. The management at this park has struggled. We have been purchased and sold a few times since I purchased and staff changes and corporate/billing policies changes have occurred each time the property has been sold. Currently, I am unable to receive any answer to a billing error. I believe I have been over charged a great deal through ACH. However, I can't confirm that because no one in the office will return a phone call or an email. I am the owner of a company and I would want someone to tell me if my customer service was not the best it could be. Perhaps the staff are not trained properly or are not capable of working in the billing department? I am unsure, but I know that I have tried since May 8th to speak with someone regarding an over charge on my account. I am happy to share the email chain with you in hopes that you can help me find some answers. I am not going to be able to resolve this without your assistance. Please advise. 802.376.8730 is my best #.
Rebecca L Sanford Lot #154 1501 W Commerce Ave, Haines City, FL 33844 Thank you in advance!

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7:11 pm EDT

Sun Communities management

My mother and I recently bought a mobile home in a Sun Communities park from a private owner. The manager there has put a door cuff on the home so we cannot gain entry due to previous owner owing back rent. We are waiting for the title and haven't even signed a lease and they expect us to pay the previous owner's back rent before they'll give us access to our own home.

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11:06 am EDT
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Sun Communities acct# 248983 payment due?

I have a credit problem on my credit report due to a ? judgement for something of which I'm not sure I co-signed for my daughter and now
getting an amount in collections... I need to know what this is for, and how much is due.. I did not receive any notice and need to make this right

Please help me straighten this out...it is ruining my credit.

Thank you

Shonda Reisig
( Stacy Kuchek )

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7:24 pm EST

Sun Communities the all mighty dollar!

When I first moved here I was told that the 1+ acre of grass would be the new dog park. Instead they made a 20' x 30' dog park. Everyone here calls it a joke. More like a play area for little kids. My lot rent has also increased 6 times in 3 yrs. Do not move into any sun communities. They only care about one thing the all mighty dollar! They make over 1 1/4 million a yr. Off of this one park in az. (Mountain view estates). They are nothing but a bunch of b. S. Artists just to get your money.

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11:21 am EST
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Sun Communities cheque. issued to us

We are Canadians enjoying our winter in Palm Creek Golf and RV Park in
Casa Grande, US. This Park is one of your Sun Communities owned by your Company,
We have been coming here for 11to12 years.
A few weeks ago, we paid our deposit of $400 for a reservation for our site for next year. I did this with cash. A few weeks later, we had a notice from the Park that the required deposit now is only $250.
We went to the office to get back our $150 but were told seeing we paid cash that it had to go through head office of Sun communities and they would issue us a cheque. I asked to get cash back as we had given them cash. But no was our answer!
So we asked how long it would take to get this chq and we were told a few weeks. It was about 2 weeks when we received the $150 cheque. So we tried to cash the chq here at Palm Creek but they said no they do not cash chqs
As we said we gave cash We tried several banks in this area but we have no bank accounts in the US. So here we are with your chq of $150 and can't cash it anywhere?
Palm Creek in our opinion should have given us cash back!
We are very disappointed in the matter in this problem!We have spread the word and people can't beleive how this is being handled.
Maybe something can be done at your end.Having second thoughts of coming back here. Hoping to hear from you

Yours truly
Richard&Rachel Vandenhouten
Palm Creek Golf &RV Resort
Casa Grande, Az
85122
Site 305

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DisgruntledMe**
Milford, US
Aug 10, 2016 9:51 am EDT

I sold my property at Campers Haven on 7/20/2016 and I'm STILL waiting for my check! I was told it would be FedEx overnight. The next day I was told MY check had to be mailed to Sun and go through an audit that would take up to 15 business days. It has been 15 business and still no check! It's a large sum of money which I could be getting interest on, instead Sun Communities is holding on to MY money. I have contact the attorney general and will continue to pursue this. A word of warning ... Do NOT rent or buy at ANY of the resorts Sun Communities owns. They have many, many complaints and now they are holding money that doesn't belong to them. Beware!

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8:19 am EST

Sun Communities unethical

Sun Communities recently bought our park and the result is horrible. They are intentionally allowing people to buy into this community, who then immediately break all the rules and regulations. Sun knows of this, but has ignored their own policy. 14 people in this community have written 17 complaints on Sun's web page. Sun claims on their page, they will get back to you within 2 business days. That would be a lie, as they have not replied to any of the 17 messages they received, some written 6 months ago.

It seems as though Sun is intentionally destroying this park so they can force the good owners out and buy their homes back for pennies on the dollar. They then sell the homes for profit -and get to raise the rents on the new buyers. They are allowing big dogs, vicious dogs and dogs off leashes, all in violation of the rules. They are allowing the new residents to illegally convert carports to workshops and garages, to park on the street, common areas and lawns, all against the rules. They are allowing new residents to move extra people into homes permanently, against the rules stating 2 to a home. The clubhouse has been under construction for months. The park is infested with fleas, sand fleas, ticks and mosquitoes. They raise their rents by at least 4% a year, forcing older, poorer residents to turn off their heat, their A/C and their hot water. Older residents are taking their showers at the pool to avoid running their own hot water. They are getting deliveries of stale bread from the local charity to save money on their food bills because the rent is so high, and Sun is allowed to raise the rent whatever amount they desire without showing any reason why. This is a horrible place to live and it is only getting worse because it is in Florida, the most corrupt state in the union. The EPA came here at least twice because people were complaining of toxic overflow. The EPA came and decided, without ever testing the water or soil, that the water was not toxic. Full time residents are dying of cancers, parasites and other diseases that may be resulting from this constant flooding, yet the EPA in Florida decided just looking at a puddle was proof enough it was safe. There are so many people in this park too afraid to get an attorney thanks to the threats they received over the years from employees of the previous owners and Sun. The manager of this park sent out threatening letters to all the residents. This letter told residents they would be punished if they removed their homes from the park. This letter was written on Sun Communities own head letter. People in this park were lied to by salespeople who told new residents they were water front and they would have to pay an extra amount in their rent for that bonus. After the residents later found out they were only water view, they complained and the new sales pitch has changed, no longer telling people they were water front, but they were water view or premium. This way the owners could still charge that extra amount and, also avoid returning the money to those they lied to, thanks to Florida government agencies who always side with the business owner, never the tenant. The lease clearly states you are responsible for lawns and shrubs, but makes no mention of trees. But, after you buy, you will find out you are responsible for maintaining trees on your leased land, even though those trees were there before the park was even built, but the state of Florida's government agencies will again, always side with the owner, never the tenant.

If you want to be part of this nightmare, please, by all means, come to a land / lease park in Florida. You will immediately find out how corrupt this system is against you. Do yourself a favor and buy in a community where you own the land instead of renting it, where the other tenants can never abuse the rules or regulations and intentionally destroy where you live.

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Michelle Pink
, US
Jan 26, 2018 5:51 pm EST

I agree contact me for further information

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2:04 pm EST

Sun Communities poor service

I have been a resident here in Silver Springs for 17 yrs, Never had any complaints againest me, been a loyal resident abiding by the rules, but once Sun Communities took over, A totally different place, now they allow you to rent where before you had to purchase a home of a certain size, the people were rent are getting more attention than the ones like myself that have been here forever... People are always up and moving, you never know who is who anymore. They is a possum issue here, big time, I have them on my deck all the time, they are dangerous! They just raised the lot rent another $20.00, it is out of control, almost paying $500.00 a month to sit here, that does not include water, shoveling of your snow or even lawn cutting, so you're adding onto that as well. If I didn't owe so much on my house because I purchased it new, I would not be here any longer. The people at the office here at Silver Springs are very nice and try to do what they can, but their hands are tied as well I'm sure. Do not move into this park no matter what they PROMISE YOU! They are greedy and are looking out for themselves only!

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1:31 pm EST

Sun Communities Unprofessional mismanaged company

This corporate entity which owns this company has only one reason for being in the business of residential rental property, and none other than for profit. They have repeatedly displayed a complete lack of concern for any serious issues that are brought to their attention. There is apparently no moral code ethic associated with the management of this company. They seem to place no value in doing what is deemed right in order to keep resident owners who pay on time and properly maintain their home satisfied. From my perspective and observations, NO emphasis is visibly apparent with regard to keeping existing owner-residents who have 10 years or more of residency from moving their home away. The only painfully obvious corporate objective is profit above and beyond all else! The corrupt tactic of taking advantage of the fact that the majority of the residents who own their homes cannot afford to move them at the end of a lease term is suspect and an insight to how corrupt this company really is. It is unfortunate that businesses like this are allowed to continue to operate in an industry that is in clear need of closer scrutiny by consumer protection law legislators.

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tazman22156
, US
Apr 18, 2023 8:29 pm EDT
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I agree with all the negative reviews posted here. Sun Communites is not more that a corporate bully on the residents and yes the current manager at Igh Point does keep the corporate office in the dark about alot of things but I've had dealings with her district manager Ken Kuiper and he sides with Karen even when he's heard the facts and complaints. Like the old saying goes [censored] rolls downhill and it all starts from the top. Even more sad is that DHMOA offers no assistance or legal and legislative backing unless your community has a viable, active, paying HOA. The really sad issue is the residents themselves who feel no one will listen but who will listen when you complain about the conditions amongst yourselves instead of petitioning their elected leaders to do some about this crooked travesty known as Sun Communities and High Point. What goes around comes around and what you reap so shall you sow!

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Karen Medearis
, US
Apr 18, 2023 5:32 pm EDT

Today April, 18th 2023

I agree on Sun Communities with what I feel to be deceptive trade practices. The corporation is about profit and not concerned about there customers who by homes and rent there lots. The rent goes up each year by 50 fifty bucks. One reason Sun homes Incorporated is profit only business. And what's sad is that the majority of there customers will not be able to move there homes to land to be considered real property. And that the residents cant buy into their profit sharing and purchases stock considering the turn over and the lot lease rising each year. And Sun Communities brokers there on homes and take 8 percent commission on the sale. It's unfortunate that consumer law does not protect Manufactured homes as they should. But does this mean it cant be down with a public litigation suite file for consumers who are living in these communities to file a claim to protect us and or get legislation to have them change there practice better trade practices and allow people to purchase space to consider home ownership real property. And I think there is third party property tax issues, really why should a mobile home owner have to pay property taxes on a moveable home it would seem to be more like registration fee until the home becomes real property. Laws can change.

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tazman22156
, US
Sep 12, 2020 4:24 pm EDT
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I had to borrow this from another complaint but I echo the sentiment.
This is so true of the management at High Point Park in Frederica DE. Tge current park manager Karen is only focused on keeping the corporate entity in tge dark as to what ACTUALLY goes on in our community and rampant disregard of some of the residents to the rules and regs, not to mention avoiding the numerous complaints filed with local authorities regarding the sale and/or use of drugs in our community. It's despicable what Sun Communities gets away with.

Here's what someone else had to say about this community owner, that I felt compelled to borrow from:

This corporate entity which owns this company has only one reason for being in the business of residential rental property, and none other than for profit. They have repeatedly displayed a complete lack of concern for any serious issues that are brought to their attention. There is apparently no moral code ethic associated with the management of this company. They seem to place no value in doing what is deemed right in order to keep resident owners who pay on time and properly maintain their home satisfied. From my perspective and observations, NO emphasis is visibly apparent with regard to keeping existing owner-residents who have 10 years or more of residency from moving their home away. The only painfully obvious corporate objective is profit above and beyond all else! The corrupt tactic of taking advantage of the fact that the majority of the residents who own their homes cannot afford to move them at the end of a lease term is suspect and an insight to how corrupt this company really is. It is unfortunate that businesses like this are allowed to continue to operate in an industry that is in clear need of closer scrutiny by consumer protection law legislators.

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12:05 pm EDT
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Sun Communities property violations

I have lived at brentwood west for eight years — I got a violation to trim bushes — sweep sidewalk-weeds — I did correct these — at no time was I asked about my back yard — if they were doing violations they should of checked my back yard and advised me of any violation — this was not done (they had a cleaning lady writing up the violations) to my surprise two men came and dug up a patch of grass I had for my dog — and I was digging to put pavers down and they filled it in-I went to the office and they said grass was not allowed (many residents in this community have grass and have for many years) as I have had — I think it is wrong to not inform residents of any new rules — and to inform residents of all violations so these can be corrected and not have men in your back yard not knowing why they are there,

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Update by prichter
Oct 16, 2015 12:10 pm EDT

Better communication with residents

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