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www.suitelifevacations.com
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1.0 5 Reviews

Suitelife Complaints Summary

0 Resolved
5 Unresolved
Our verdict: Engaging with Suitelife at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Suitelife reviews & complaints 5

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ComplaintsBoard
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9:45 am EST

Suitelife Extra fee for bankruptcy

Suite life is requesting for us to pay an additional fee above and beyond the annual fee for 2015. This is not the first time. When asked to close our account because we cannot afford this we were told we had to pay $1, 500 US. We have paid over $18, 000 and has only used this once. Always had a difficult time trying to arrange for a condo. The last letter we received as a reminder mentioned about a collection agency. I am willing to join in with anyone who wants to go public. Market place seems to be a good place to start.

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ComplaintsBoard
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8:30 pm EDT

Suitelife Handling of Members funds

We are very suspicious of this company. Service was so absent/shoddy for first year we had to go to court. The properties issued have not been first class as initially described so feel we have had to pay alternatively this way regarding lawsuit. Now this bankruptcy for another company and lack of info in what is not being done to protect members. Monies being collected for "*future bookings" should not be entertained. Pay the members out of an insurance fund. But why no insurance for non performance? The monies collected will be over or under what is touted. I do not trust the management and believe there is a grand scam. No inkling of problems prior to collecting annual fees for example?
Please add our names to the complaint.

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ComplaintsBoard
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9:35 am EDT

Suitelife Scam & Cheating

Advised that a supplier went bankrupt and as such need more money from us. Did not provide the 30 days mandatory time to do so. In the recent past they asked for additional money as well. No returning calls regarding documentation about such claims.

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Is Suitelife legit?

Our verdict: Complaints Board's thorough examination reveals Suitelife as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Suitelife stands out for its commitment to quality and security. Clients considering Suitelife should delve into its customer service record to gauge compatibility with their expectations.

Suitelife earns 91% level of Trustworthiness

Perfect Trust Endorsement: Suitelife achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

The age of Suitelife's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Suitelifevacations.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Suitelifevacations.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The suitelifevacations.com may offer a niche product or service that is only of interest to a smaller audience.
  • We detected that suitelifevacations.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
  • Suitelife protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
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8:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Suitelife Special Assessment Fee

At the time of purchase they recommended a company who could sell our current Vacation Club. We had to pay a fee up-front and they never sold it, no proof that they even attempted to.

Now, they are charging an assessment because they made poor business decisions dealing with a company that is now declaring bankruptcy. Guess who is footing their lawyer fees?

Last year, they were fined $20, 000.00 by CRTC, guess where that money is coming from?

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3:33 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Suitelife vacation ownership

From reading some of the other sites, we were not aware of a 5-year trial membership @ 1, 500.00 - instead we got pressured into buying into their membership program for over $8, 000 in 2009. The two people in Owner Relations (David and Roula) never even mentioned this trial offer to us. Besides the trial offer, many people paid a lot less for the regular membership, as we found out. We really got burned on this, Resort Villas took advantage of unsuspecting people, and they just don't care. These people are such scammers. It is next to impossible to sell this membership and would never want to gift it to anyone - they would not thank us for the headaches. To date, we have only used it twice on the "hot deals" which seems a bargain at first, but the big drawback we found in booking a month or two before departure, is that the air fares are usually higher with very little seats left as most passengers book well in advance. Bona Vista Travel does not give any discounts on the flights - we were told they specialize more in the cruises. Much of the sales presentation was misleading, given by the lady with the Indian accent . There just wasn't full disclosure of the membership - important things that buyers should have been aware of. We regret that we never researched this company first. If only we had read the comments on this site first, we never would have bought.

Read full review of Suitelife and 1 comment
Update by Chrisnao
Oct 03, 2015 12:34 pm EDT

I found out that people paid different prices depending on how much the marketing people could get out of you that day. FYI - You can get out of the contract by paying Suitelife $1, 500 U.S. (there was never this option before), but the yearly services fees and the special assessment fee of $399 have to be paid first.

Update by Chrisnao
Mar 25, 2015 7:44 pm EDT

I agree with everything written about this unscrupulous company.

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mhann
, CA
Oct 03, 2015 11:29 am EDT
Verified customer This comment was posted by a verified customer. Learn more

This is the first time I have heard of a 5year trial membership. I will not be paying any more money to these scammers
ever. The presentation they gave was completely false .I have never heard of a contract that could not be broken, how is this possible inn this day and age.

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Contact Suitelife customer service

Phone numbers

+1 (905) 856-1173 +1 (800) 786-4143 More phone numbers

Website

www.suitelifevacations.com

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