Menu
StyleWe Customer Service Phone, Email, Contacts

StyleWe
reviews and complaints

www.stylewe.com
www.stylewe.com

Learn how the rating is calculated

3.7 316 Reviews

How responsive is StyleWe's customer service?

210 Resolved
94 Unresolved
Good 👍
StyleWe is generally doing well in dealing with customer problems, which is nice to see! But there is still a lot of work to be done (for example, responding to all incoming complaints). We suggest reviewers take some time to understand how exactly the company operates. Reading other customers' experiences can also give insight into how StyleWe handles challenging situations.
Claimed
StyleWe has claimed their business profile
Share
Write a review File a complaint

StyleWe reviews and complaints 316

Filter reviews by rating
5
0 review
4
1 review
3
2 reviews
2
2 reviews
1
7 reviews
Sort by:

Newest StyleWe reviews and complaints

ComplaintsBoard
R
12:39 pm EST

StyleWe Clothing quality not as advertised

I ordered two tunic pullover shirts in holiday style. They are complete junk. Material is super thin, pattern is not quilted on like pictures showed. When I tried to send back, there was not packing slip included to submit a return. An no I didn't lose it. The return address on envelope is a p.O. Box with no company name. I can't even say exactly how much I paid because I can't find a confirmation email. I obviously got scammed. So sad that people in this world have to stoop to taking advantage of others.

Read full review of StyleWe
Hide full review
ComplaintsBoard
D
12:10 am EST
Verified customer This complaint was posted by a verified customer. Learn more

StyleWe Tool kit

On January 1. 2021, I purchased and paid for a 799 piece tool kit. What I received on January 13 was a 10 cent wrench.
On the envelope, there was no company name, only the p.o. box address listed below.
There was also no packing slip or invoice included or instructions on where to return this item.
There is also no phone number listed anywhere to file a complaint or to request a refund.
This company is obviously a scam and should be prosecuted as such.

Desired outcome: money back

Read full review of StyleWe
Hide full review
ComplaintsBoard
J
2:22 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

StyleWe Did not get what I paid for.

On 12/17/2020, I ordered through Contrity.com a Boba Fett Black series helmet. I thought that the site was legit and paid through PayPal. The day after, I wanted to see if my order was received, but I was surprised to find out that I couldn't reach it in any way. I was a little concerned then, but I didn't think much of it. I got really suspicious when I kept checking the tracking number through the USPS site and only the shipping label was created for about two weeks straight. They hadn't received the package at all. It was only today that I found out they sent me a flimsy cheap plastic helmet that reeked of paint. I am not sure what to do now. Please help.

Desired outcome: My money back

Read full review of StyleWe
View 0 more photos
Hide full review
ComplaintsBoard
C
9:32 pm EST

StyleWe No order record, no customer service, poor sizing, can't return.

On 01/07/2021, I received a coat that I ordered from StyleWe in size XL, and it was incredibly small. I usually only wear a L, but ordered it a little big. So the sizing is WAY off. Furthermore it doesn't look anything like the website picture. It's the same style category, but not the same.

This also took a really long time to get to me relative to other companies' shipping performance. I assume it came from China. The package label did not have the company name on it, only this PO Box address.

I didn't get a confirmation email for my purchase. Absolutely nothing.

The product number is T206# per the sticker on the bag. Their product search field does not recognize this number.

I don't have a client number, because they allow you to purchase product as a guest, and don't provide you any correspondence or email confirmation.

The website "contact us" link only takes you to their sign in page so you can't contact them at all. I had to dig deeper to get to a different page with a contact us link and that provided an email address and a phone number. I used both to let them know what was delivered and that I want to return it for a refund.

I have no evidence to prove to this company that I received their bad product and I want to return it. The return instructions on their website say to call customer service to get the return mailing address. When you call, a voice mail recording comes on and absolutely forces you to leave a message.

I am super frustrated with the POOR business model of StyleWe, as it seems geared to deny the customer any contact with customer support, deny the customer a product return address, and not correspond with customers upon purchase of the product. I hope that this complaint is seen by as many people as possible. They're a terrible, probably not even completely legitimate company bent on making their customers mad. Their products are not as pictured.

I want to return this poorly sized, misrepresented jacket and get my money back.

Desired outcome: Return for Refund

Read full review of StyleWe
Hide full review
ComplaintsBoard
L
7:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

StyleWe Tote bag

I received a tote bag, looking like fake burberry.I did Not order this and Expect a Refund!No order form was included!

Read full review of StyleWe
Hide full review
ComplaintsBoard
C
8:53 pm EDT

StyleWe 2 tops

I ordered 2 tops on sale for 19.99 and they were both too small and made of cheap material. I want to return them for a refund, They had 'Pink label ' (VICTORIA'S SECRET) written on them and I was duped, they weren't that company.!
This purchase was made at the beginning of December.

Read full review of StyleWe
Hide full review
ComplaintsBoard
J
7:05 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
StyleWe has left an official reply on this complaint.

StyleWe Shower curtain? Maybe?

It's a white sheet with holes at the top for like shower hooks? It's huge with black trimming and all white. Never ordered, just showed up. From. Po box 6368, Rosemead, CA 91770. It showed up at an address that I dont live at. It had my name but a different address. Not really sure how they got my name or the address of a friend. Please can someone explain why I got this and who is the actual sender?

Read full review of StyleWe
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
C
11:28 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
StyleWe has left an official reply on this complaint.

StyleWe Cowboy boots

I ordered these boots off your website. They are not the color pictured, and they are just ugly. Nothing I will ever wear. I would like to return these boots, but there is no name on the package, only the address PO box 6368, Rosemead CA. Seems to me that if this company was proud of their product, they would have a legitimate return address. Other companies that I have ordered from online actually include a return address label along with the product, just in case you are not happy with it.

Read full review of StyleWe
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
S
6:26 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
StyleWe has left an official reply on this complaint.

StyleWe Sweater

I ordered a sweater from you. It is the wrong size. I want to return it to you for a refund and you are not cooperating. Here is the UPC number:
9274890249338853461236

Another number is:
[protected]

Here's something else:

ORD 43
FZ0077088-purple +blue-XXL
(US 20-22)*1

Now, quit trying to pretend it is not your merchandise. It is. I want to return it. Please send me the form for return.

Sharon Hampson
823 21st St S
La Croose, WI 54601

Read full review of StyleWe
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
R
12:20 pm EST

StyleWe Jacket wrong size

I ordered a jacket and I want to exchange it because it is the wrong size. How do I go about exchanging it. My email address is [protected]@gmail.com. Please advise how to fix this or can you just send me a return label so I can send it back and get the right size. Thank you and hope you can help.

Read full review of StyleWe
Hide full review
ComplaintsBoard
S
4:53 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
StyleWe has left an official reply on this complaint.

StyleWe Unicorn necklace for granddaughter

Ordered necklace for my granddaughter. I recently received the necklace and am very disappointed. It was supposed to be 2 sided. The unicorn is only one sided and it was supposed to be 3 dimensional. The heart charm is only one sided. It says you are magical in one side and is supposed to say I love you on the other side and it does not. No invoice was included. There's only a po box number on package. No phone number and no way to contact the company.

Read full review of StyleWe
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
L
12:22 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

StyleWe Just breathe shirt

I did not order this shirt and cannot find any information for return. Please help. Why does this have to have so many words. It's simple, I did not order and want refund and return slip to return the item.
Thank you,
Lynell Frederic
[protected]@gmail.com

Read full review of StyleWe
Hide full review
ComplaintsBoard
L
1:34 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
StyleWe has left an official reply on this complaint.

StyleWe Unauthorized item

Yesterday I received a pkg from return address
PO box 6368 Rosemead CA 91770. S pair of Xtra small pants, on the inside pkg is small label showing shipped 10/16/20, , I would never order a xsmall pair of pants, I havent worn Xtra small since I was around 8 years old. I am angry. I quit ordering stuff from China a long time ago. Have been ripped off so many times. I am researching my credit card statements to see if anything shows Stylewe ... I want a refund

Tracking # on pkg 9274890249338739373714

My name is Lesley Rockney
[protected]

[protected]@yahoo.com

PLEASE REPLY. I may have found charge on credit card by then

Thank You

Read full review of StyleWe
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
J
1:05 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
StyleWe has left an official reply on this complaint.

StyleWe I received a pair of boots cheap ones size 6 maybe I wear 11! I did not order these! What can I do. There is no shipping papers no paper work at all!

This is the address
P.O. Box 6368
Rosemead, CA 91770
USA
THIS IS ALL I HAVE. SHOES DON'T EVEN SAY SIZE NO NOTHING
I can't tell you anything more because there just the boots no paper work nothing else. Just an address. I did not order them

Read full review of StyleWe
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
A
5:53 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
StyleWe has left an official reply on this complaint.

StyleWe 2 pairs of pants and a bra

Hi ordered two pairs of pants and one bra in September 2020 and received my order today a month later. These pants are absolutely horrible quality and look absolutely nothing like the picture where I purchased the items. I have no information about my order at all in an email form, or an invoice. I don't have much information at all which is my second problem. I need to return my items for a refund. I would rather not have to involve any legal action about this, so please tell me what I can do to get a refund and return my items. Thank you

Read full review of StyleWe and 1 comment
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
1 comment
Add a comment
S
S
sharon hampson
La Crosse, US
Nov 09, 2020 6:27 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I can't find the order number. You should have enough numbers above.

ComplaintsBoard
J
10:56 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
StyleWe has left an official reply on this complaint.

StyleWe Jabberin’ Jack Pumpkins

I ordered 3 Jammerin' Jack Halloween pumpkins that are supposed to talk and sing according to the ad. What I received was 3 extremely small pumpkins that do not sing/move and don't even look like what I ordered. I was supposed to receive 3 pumpkins. All different faces. One scary, silly and one funny pumpkin. These are all the same. I paid $67 dollars for these. I would NEVER have paid that much for these pumpkins that they sent me. Want a refund! Order #WBN19253

Read full review of StyleWe
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
V
8:17 am EDT

StyleWe 1000 piece Jigsaw puzzle

I ordered a puzzle of musical notes also 1000 pieces but the puzzle I received was not musical notes, but instead a holloween theme .

Read full review of StyleWe
Hide full review
ComplaintsBoard
S
9:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replied
StyleWe has left an official reply on this complaint.

StyleWe Unordered merchandise arrived... I don't want to be charged

I thrived an unauthorized order for a horse print shirt. No paperwork was included. Googling revealed the source as StyleWe and similar concerns from others. I would like to get off their contact list and get this resolved!

Read full review of StyleWe
View 0 more photos
Update by Starrgirl57
Sep 28, 2020 8:02 am EDT

I've already contacted you by email and attempted to several times by phone. The problem is that, as stated, the unordered package arrived without any paperwork... therefore no order number. All that was available was the information on the outside of the package, including the tracking information. I emailed you pictures of all of that already and was told without a n order number there was no solution!

Hide full review
ComplaintsBoard
J
3:24 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
StyleWe has left an official reply on this complaint.

StyleWe Shield for covering face during pandemic

Saw an advertisement for these "shields" on facebook called "blocc".
I ordered 2 and paid thru paypal. Waited quite some time before I finally got the product. The shields were nothing like the product they were advertising on facebook. Cheap, cheap, cheap. They came haphazardly wrapped with nothing but a return label saying "p.O. Box 6368, rosemead, ca 91770". There is no name as to who this company is.
Beware!

I paid $32.00 for these "shields" and they aren't worth $2.00.

Read full review of StyleWe
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
B
2:37 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
StyleWe has left an official reply on this complaint.

StyleWe The product I received in the mail I did not order.

I received two small blue bags that looks like they were made for child size folding chairs. I did not order them. I have no idea why anyone would send them to me. I did order two adult folding chaired I never received, but I can't be sure if it was from the company. Those item were paid for through PayPal. I haven't contacted PayPal about this matter yet. I feel that if this issue is not resolved I'll have to take another course of action. The order I made for the adult folding chaired was from an ad I saw on Facebook.

Read full review of StyleWe
Update by Brenda Hyde
Aug 06, 2020 2:42 pm EDT

The adult folding chaired I ordered were in fact from the same company. I truly hope you can and will help me with this issue. Thank you so much.

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review

StyleWe In-depth Review

Website Design and User Experience: The website design of StyleWe is modern and visually appealing. The layout is user-friendly, making it easy to navigate through different sections and find desired products. The search bar is prominently placed, allowing users to quickly search for specific items. The overall user experience is smooth and seamless, with fast loading times and intuitive menus.

Product Selection and Variety: StyleWe offers a wide range of products, catering to various fashion preferences. From trendy clothing to accessories, there is something for everyone. The product selection is extensive, with new items added regularly. The variety of styles, colors, and sizes ensures that customers can find something suitable for their individual tastes and needs.

Quality of Products: The quality of products offered by StyleWe is generally good. The materials used are of high quality, resulting in durable and long-lasting items. The attention to detail in the stitching and craftsmanship is evident, ensuring that customers receive products that meet their expectations. However, occasional quality issues may arise, but the customer service team is quick to address and resolve such concerns.

Pricing and Value for Money: The pricing of products on StyleWe varies, catering to different budget ranges. While some items may be on the higher end, the quality and uniqueness of the products justify the price. Customers can also find affordable options without compromising on style and quality. Overall, the value for money is reasonable, considering the design and craftsmanship of the products.

Shipping and Delivery: StyleWe offers reliable shipping and delivery services. The estimated delivery times are provided during the checkout process, allowing customers to plan accordingly. The packaging is secure, ensuring that products arrive in excellent condition. In case of any delays or issues, the customer service team promptly assists customers to resolve the situation.

Customer Service and Support: The customer service and support provided by StyleWe are commendable. The team is responsive and helpful, addressing customer queries and concerns in a timely manner. Whether it is assistance with sizing, product information, or order tracking, the customer service representatives are knowledgeable and friendly, ensuring a positive shopping experience.

Return and Exchange Policy: StyleWe has a fair return and exchange policy. Customers can return or exchange products within a specified time frame, provided they meet the required conditions. The process is straightforward, and the customer service team guides customers through the necessary steps. Refunds are processed promptly, ensuring customer satisfaction.

Customer Reviews and Ratings: StyleWe has a section dedicated to customer reviews and ratings. This allows potential buyers to gain insights from other customers' experiences before making a purchase. The reviews are genuine and provide valuable feedback on product quality, sizing, and overall satisfaction. This transparency helps customers make informed decisions.

Social Media Presence and Engagement: StyleWe has a strong social media presence, with active accounts on various platforms. They regularly post updates about new arrivals, promotions, and fashion inspiration. The engagement with followers is commendable, with prompt responses to comments and messages. This enhances the overall shopping experience and allows customers to stay updated with the latest trends.

Overall Shopping Experience: The overall shopping experience on StyleWe is enjoyable and satisfying. The website design and user experience make browsing and purchasing effortless. The wide selection of products caters to diverse fashion preferences, ensuring there is something for everyone. The quality of products, reasonable pricing, reliable shipping, and excellent customer service contribute to a positive shopping experience. With a fair return and exchange policy, customer reviews, and active social media presence, StyleWe proves to be a reliable and stylish destination for online shopping.

Frequently asked questions (FAQ) about StyleWe
Is StyleWe a legitimate online clothing store?

Yes, StyleWe is a legitimate online clothing store that offers unique and fashionable clothing from independent designers.

Is StyleWe a scam?

No, StyleWe is not a scam. The company is a legitimate online clothing store that has been in business since 2015.

Can I trust StyleWe?

Yes, you can trust StyleWe. The company has a good reputation and has received positive reviews from customers.

How does StyleWe work?

StyleWe allows customers to browse and purchase clothing from independent designers. The company also offers a mobile app for easy shopping on-the-go.

Does StyleWe have good customer service?

StyleWe provides customer support through email, live chat, and a toll-free phone number. The company's customer service is generally considered to be good.

Are there any hidden fees when purchasing from StyleWe?

No, there are no hidden fees when purchasing from StyleWe. The company is upfront about its pricing and fees.

How can I be sure that my StyleWe purchase is legitimate?

StyleWe guarantees the authenticity of all clothing purchased through its website. The company also provides a refund policy for any issues with purchases.

Are there any complaints about StyleWe?

Like any company, StyleWe has received some complaints from customers. However, the company has a good track record and has resolved most complaints satisfactorily.

Is StyleWe affiliated with any other companies?

StyleWe is an independent online clothing store and is not affiliated with any other companies.

How do I know if StyleWe is the right clothing store for me?

You can determine if StyleWe is the right clothing store for you by researching the company, reading customer reviews, and comparing its prices and selection to those of other clothing stores.

Does StyleWe offer a variety of clothing styles and sizes?

Yes, StyleWe offers a variety of clothing styles and sizes from independent designers.

Does StyleWe offer international shipping?

Yes, StyleWe offers international shipping to many countries around the world.

Can I return or exchange items purchased from StyleWe?

Yes, customers can return or exchange items purchased from StyleWe within 30 days of delivery.

Does StyleWe offer any additional services besides clothing sales?

No, StyleWe only offers clothing sales.

How do I contact StyleWe's customer support team?

StyleWe provides customer support through email, live chat, and a toll-free phone number.

Does StyleWe offer promotions or discounts?

Yes, StyleWe offers promotions and discounts to customers through its website and email newsletter.

Does StyleWe have a mobile app?

Yes, StyleWe has a mobile app that allows customers to easily browse and purchase clothing on-the-go.

Does StyleWe offer a loyalty program?

No, StyleWe does not offer a loyalty program.

How does StyleWe make money?

StyleWe makes money by earning a commission from the independent designers whose clothing is featured on the website. The company does not charge customers for its services, but rather earns a portion of the sale made through its website.

Does StyleWe offer plus-size clothing options?

Yes, StyleWe offers plus-size clothing options from independent designers.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact StyleWe customer service

Phone number

+1 (877) 277-7209

Website

www.stylewe.com

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.

Is ComplaintsBoard.com associated with StyleWe?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with StyleWe Customer Service. Initial StyleWe complaints should be directed to their team directly. You can find contact details for StyleWe above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about StyleWe. Discuss the issues you have had with StyleWe and work with their customer service team to find a resolution.