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5.0 277 Reviews

Strong Current Complaints Summary

277 Resolved
0 Unresolved
Our verdict: With Strong Current's perfect complaints resolution rate, you can expect exemplary service. However, it's beneficial to read beyond the numbers. Explore detailed customer reviews to understand the context behind their success. Familiarize yourself with the full range of services offered by Strong Current and prepare clear communication for any interactions. Keeping a personal record of your dealings will help you navigate their services effectively and ensure your satisfaction with their performance.
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9:59 am EDT
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Strong Current Orders; [protected] and [protected] blaux air cooler

The 2 items on these orders are backordered. I have requested a refund for both items. I have emailed support and customer service 2 times. I have no response from any of my inquires. I did not know these were not in stock for shipment when I ordered as the ad said they were in stock. I want the 2 orders canceled and my Paypal account refunded. I bought these for a man with a heart condition and need something now. At the time I ordered I did not know the shipment was coming from China, otherwise I would not have ordered.

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2:01 pm EDT
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Strong Current Never received two pairs of playbeatz wireless earbuds - totally paid for - never received

Order placed online 5/27/20

Order was confirmed to be sent to me at -

Sarah Burger
1660 Kenilworth Ave.
Pasadena, CA 91103

NEVER RECEIVED

Money has been taken out of my paypal -
Resolution center notified about fraud

Customer paid for and needs to receive 2 pairs of wireless Playbeatz ear buds.

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10:35 pm EDT
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Strong Current Blaux portable ac

Purchased online over a month ago. I have not received the product. I have contacted customer service and they are useless. Unresponsive and basically non-existent.

After a couple of weeks, I received one email saying they have no idea when or if the product will be shipped.

Don't get suckered in by this company's fraudulent advertising and fake review sites. Do not buy anything from this company. They will rip you off.

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11:08 am EDT
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Strong Current Blaux portable ac

I placed an order for 2 of these units on 6/10/20. They immediately billed my credit card, but I have yet to receive an email or any info related to my order. I tried the customer service number that someone else posted [protected], but all I get is an automated message that tells me nothing, then it gets transferred to an automated customer survey...

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4:10 pm EDT
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Strong Current My money get sent; the order never went through.

Hello,

I was attempting to order a portable airconditioner today from strong current enterprises after responding to a mobile ad. I paid for it on paypal. The $ went through (I can see it on my statement) where it is listed as transaction # 65r71476cb845812h

But the site froze and I never was able to get back to the site to confirm the order, which is also now listed as pending on the credit card I use with paypal. Paypal then let me cancel automatic payments. What automatic payments?

At this point, I don't want the airconditioner. I do want my money refunded. I have received nothing from this company to even signal that there's an order.

Finally, paypal tells me to contact the company. How? I'm finding that impossible. The best I get from their website is that I should file a complaint. Which is what I am now doing.

I see similar complaints here from others.

Susan dineen
33 driftwood drive, somerset nj 08873
[protected]@mac.com or [protected]@gmail.com

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9:36 pm EDT
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Strong Current Blaux a/c units (2) and filter

Ordered June 11th. 2 units plus filter. 189.0 0 plus 14.99. Has not arrived nor have I received the email promised when it shipped. The bigger problem is a charge for 72.90 that was made on my card by Strong Enterprises. I NEVER ordered from Strong Enterprises. I had no idea the two companies were actually the same. I want a refund to my card for the 72.90 or 72 50 whatever. I also want my a/c units. 2 of them. I paid for them 3 weeks ago. I tried to email them but no reply.
Julie
Julie Brown

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5:32 pm EDT
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Strong Current Portable air conditioner

I bought two portable air conditioners on june 10, 2020. Never received them. Paypal transaction # 3t918477hx401353f.
Total cost was 189.93, they took out of paypal 36.00 on june 10. Never agreed to auto payments. Then added that to the 189.00. Don't know why. Please let me know what is going on. Carol licona. [protected]@att.net. [protected]. 25481 mcintyre st. Laguna hills, ca 92653 are the air conditioners on there way or is this a scam. 😡
Strong current entertainment limited

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2:53 pm EDT
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Strong Current Wrist watches

We ordered two wrist watches on or about May 6, 2020 from Strong Current Enterprises Limited. We have not received any product or message from this seller as of June 27, 2020. The order was placed through Pay Pal. My Pay Pal account shows that the amount of $123.43 was paid but we have not received the merchandise. I looked online and Strong Current Enterprises Limited has a large number of complaints similar to mine so I assume that this is some sort of scam. Please help me resolve this matter.

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10:44 am EDT
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Strong Current Blaux portable airconditioned

I placed an order from ad on Facebook charged to my Paypal account. Never received a confirmation from Strong Current Enterprises. I see I am not the only one to be scammed. Waiting for Paypal to respond to my dispute.

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1:16 pm EDT
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Strong Current The new oshenwatch

Ordered 1 watch on May 10, 2020 with payment through Pay Pal.
Payment $85.50 (Cdn) ($58.94 US) by MasterCard Credit Card transaction 4029357733 on May 10 to SCELO9 OSHENWA HKG, TRANSACTION ID# 7WS71414C8611741S.

I would like to receive the watch, however if I don't receive it by July 15, then I expect a full refund by that date. If this doesn't happen I will turn the matter over to PayPal to resolve.

My address is [protected]@gmail.com.
Thank you, Paul

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Michael Paparella
, US
Jul 18, 2020 8:43 pm EDT

I ordered the OshenWatch on May 14th and received it Yesterday (July 17th). I have it on charge at the moment, but have yet figured out how to turn it on and the instructions are useless.

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Anne Lahr
, US
Jul 14, 2020 6:19 pm EDT

Anne Lahr,
I placed my order on June 6th, my credit card was charged on June 7th.
Same thing has happened to me I ordered one of those small portable AC units for 149.00 Paid for through PayPal. I have contacted the company, PayPal, and American Express. All I am getting a runaround.

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12:34 pm EDT
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Strong Current tv buddy and lifetime warranty

I ordered these in March. Got them in April. I want to send them back and get a refund because they are not what we expected. My Transaction ID is:6NV850168J642551S Ordered on March 3, 2020 Paid with my Discover card thru PayPal $109.95. I also ordered the Lifetime warranty. Transaction No. is 1 PU436075L695935K Ordered on March 3, 2020 also on my Discover card thru PayPal $19.98. Can you please help me.

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6:53 pm EDT
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Strong Current 3tv buddy's and warranty

I would like to return these items for a full refund. They are not what I needed. The total is $145.82. The trans number is od390062x7713101j. Please forward me a shipping label. Thank you. [protected]@aol.com

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Update by Barb Hennigan
Jun 25, 2020 6:58 pm EDT

Please send me a shipping label for my 3 tv buddy's and warranty. A total of $145.82 trans number od390062x7713101j. My name is Barb Hennigan. Please refund to debit card used.

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5:24 pm EDT
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Strong Current Have not received my watch ordered on 5/11/2020

May 11, 2020 09:59:39 PDT
Transaction ID: 7JL0421107312952D

Hello Marjorie Sigler,
You sent a payment of $58.94 USD to Strong Current Enterprises Limited
([protected]@ac.strongcurrentweb.com)
You sent a payment of $58.94 USD to Strong Current Enterprises Limited.

It may take a few moments for this transaction to appear in your account.
Merchant
Strong Current Enterprises Limited
[protected]@ac.strongcurrentweb.com
Instructions to merchant
You haven't entered any instructions.
Shipping address - confirmed
Marjorie Sigler
7402 N Helsinki Pt
Dunnellon, FL 34433
United States
Shipping details
The seller hasn't provided any shipping details yet.

Description Unit price Qty Amount
The New OshenWatch $58.94 USD 1 $58.94 USD
Subtotal $58.94 USD
Total $58.94 USD
Payment $58.94 USD
Payment sent to [protected]@ac.strongcurrentweb.com
Payment sent from [protected]@aol.com

Funding Sources Used (Total)
PayPal Credit $58.94 USD

Issues with this transaction?
You have 180 days from the date of the transaction to open a dispute in the Resolution Center.

Questions? Go to the Help Center at www.paypal.com/help.

Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click Help in the top right corner of any PayPal page or please contact us toll free at [protected].
You can receive plain text emails instead of HTML emails. To change your Notifications preferences, log in to your account, go to your Profile, and click My settings.

Copyright © [protected] PayPal, Inc. All rights reserved. PayPal is located at 2211 N. First St., San Jose, CA 95131.
PayPal PPX001066:1.1:a643b702a0cf2

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Update by MSigler
Jun 25, 2020 5:32 pm EDT

Ship to address given 7402 N Helsinki Pt Dunnellon, Fl 34433

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1:02 pm EDT
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Strong Current Oshenwatch

I paid for the watch using paypal. transaction details below. I never received product

May 8, 2020 05:07:14 PDT
Transaction ID: [protected]

Hello RPF GROUP INC,
You sent a payment of $123.43 USD to Strong Current Enterprises Limited
([protected]@ac.strongcurrentweb.com)

It may take a few moments for this transaction to appear in your account.
Merchant
Strong Current Enterprises Limited
[protected]@ac.strongcurrentweb.com
Instructions to merchant
You haven't entered any instructions.
Shipping address - confirmed
RPF GROUP INC
112 Shiawassee Ave
FAIRLAWN, OH 44333
United States
Shipping details
The seller hasn't provided any shipping details yet.
Description Unit price Qty Amount
The New OshenWatch 3 $123.43 USD 1 $123.43 USD
Subtotal $123.43 USD
Total $123.43 USD
Payment $123.43 USD
Payment sent to [protected]@ac.strongcurrentweb.com
Payment sent from [protected]@akris.net

Funding Sources Used (Total)
PayPal balance $123.43 USD

Issues with this transaction?
You have 180 days from the date of the transaction to open a dispute in the Resolution Center.

Questions? Go to the Help Center at www.paypal.com/help.

Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click Help in the top right corner of any PayPal page or please contact us toll free at [protected].
You can receive plain text emails instead of HTML emails. To change your Notifications preferences, log in to your account, go to your Profile, and click My settings.

Copyright © [protected] PayPal, Inc. All rights reserved. PayPal is located at 2211 N. First St., San Jose, CA 95131.
PayPal PPX001066:1.1:44d636c97e72c

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Suedy
, US
Aug 23, 2020 9:05 am EDT

just recently bought two watches through paypal. Recieved them but they are crap, dont work, have to charge them every two hours, waiting to hear back for a refund. Do not buy watches from this company. They are not what they say they are.

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Graeme Connolly
, US
Aug 01, 2020 1:00 am EDT

I bought a Oshen watch from this company paid good money up front through Pay PAL and guess what never received it what a scam what a rip off. also Pay Pal are not supporting the purchases either Be WARNED Rip off This IS.

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6:16 pm EDT
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Strong Current Play beatz ear buds

Hello I ordered two playbeatz earbuds and have never received anything I ordered on may 24th and have got nothing

Order number is 101316784 and 101316370

At this point I want my money back can you help?

Terry

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3:11 pm EDT
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Strong Current Oshenwatch

I have purchased a watch from Strong Current Enterprises through Paypal June 9, 2020, and have not received the product as of June 23, 2020. Original price was $39.95 but by the time the transaction went through the price was $58.94 plus an extra $9.99 for additional insurance/warranty. I am okay with the extra cost if the watch does what it is supposed to do. I have notified paypal.

John Van Der Voorn
309/648-4501

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1:34 pm EDT
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Strong Current Blaux order #[protected]

I am trying to reach someone at Blaux regarding the status of my above order. I never received an email or any confirmation.I can get no one on the phone no matter how many days I tried. My $98.94 was immediately charged for this portable air conditioner. I see all the complaint on this company. Is this a scam and should be investigated? I want my product immediately or a refund.
Karen Hobolth [protected]@hotmail.com

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Conwyo
, US
Jul 01, 2020 5:25 am EDT
Verified customer This comment was posted by a verified customer. Learn more

So heart breaking, I'm going through the same thing. I ordered 2 fans and a neck fan.. please let me know if anyone can get through to these people!

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Boo Z
, US
Jun 27, 2020 9:59 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Well, I drank the same Kool-Aid. No email confirmation. I paid thru PayPal and they now have my money, and I have no Blaux AC. My order was processed (paid) on 6/8/20) I will follow up with the shared phone numbers to attempt to get this resolved.

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Boo Z
, US
Jul 01, 2020 9:31 am EDT
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Boo Z

I tried calling the customer service number provided, all to no avail. I went back to FB and looked up the AC unit and used messenger to reach out. I am pleased to say that I DID receive a response and my money was credited back to my paypal account with in 24 hours,

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Darlin Dixie
, US
Jun 25, 2020 9:43 pm EDT

Great seems more than one of us waiting on same thing. My order has been in since June 12th with no email confirmation but funds taken out in pp

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Darlin Dixie
, US
Jun 25, 2020 9:41 pm EDT

Great this is the same thing I am waiting on since June 12 with no confirmation or anything from them

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Craig Deane
, US
Jun 25, 2020 8:03 pm EDT

I order two Blaux portable AC units on June 17 and paid through PayPal. I never received an email confirmation from Blaux but have been communicating through FaceBook. They told me June 22 they are backlogged on orders and then messaged me today, June 25 that my order has shipped. I still have not received an email confirmation with the shipping information. I have check UPS and FedEx and there hasn’t been anything sent to me by either shipping co. I’ve been trying to find Blaux’s website to check my order but I haven’t found anything but an ordering website.

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Darlin Dixie
, US
Jun 25, 2020 9:45 pm EDT

I can't find them on FB. I also ordered two on June 12

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Steve Harmell
, US
Jun 23, 2020 2:27 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Karen, same thing happened to me.
Here is the Customer Service #
[protected]
They claim that they are back ordered, which is BS
I asked for a refund, which they say they processed...again BS.
they are definitely a SCAM!
They are part of Strong Current Enterprises (global)

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4:23 pm EDT
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Strong Current TV Buddy and warranty

TV Buddy
Transaction ID 0XH28505G79815250
Order date May 31, 2020.
Charge on PayPal statement in the amount of $58.90 as "PAYPAL *SCEL 17 TVBUDDY
I wish to cancel order - never shipped - never received e-mail update. Did not receive product. I want the $58.90 returned immediately to my PayPal account.

Lifetime Warranty ST
Transaction ID: 7PS58870GW5559040
Order date May 31, 2020
Charge on PayPal statement in the amount of $9.99 as "PAYPAL *SCEL 17 LIFETIME
I wish to cancel order - never shipped - never received e-mail update. Never received product. I want the $9.99 returned immediately to my PayPal account.

Customer:
Deborah L. Ocker
4655 Laurel Ridge Dr.
Harrisburg PA 17110 USA
[protected]@aol.com

I went to their webpage and see many negative comments about this company and merchandise ordered and never received or not compatible with their equipment. Their rating is 29%. Many complaints have been filed.

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Update by Deb Ocker
Jun 22, 2020 4:27 pm EDT

Please respond as soon as possible.

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Strong Current Oshenwatch

Ordered 1 oshen watch on may 27th after 3 days of not getting an email confirmation of purchase I located so called "customer service " number and was told oh yes we will send h a confirmation and you will receive your order within 15 days. Today is June 22nd and I have still not received my watch. I did get an email from them dated June 9th that read "your order will be shipped out within as soon as June 8th 2020 and no longer than 14 days from today." Of course that didn't happen so I call them today and you get two options to choose from when prompted, first is press one if your calling about an existing order. Or press two ic you want more information about our products. " ic you press 1 it goes directly to an after call survey so you will not get through. If you press 2 they will answer apparently hoping to sell you something. Seems like a total scam and they are using COVID-19 as their excuse for not living up to their false claims. It seems they are trying to stall you from getting to upset and wanting to contact authorities on them for as long as they can so that they can continue to scam people as much as possible. That's how it seems to me. In my call to them today they could not give me any answer as to when I might receive my watch! Total bs. They need to be shut down and barred from advertising in the U.S.!

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Strong Current Product not received

On 5/16/2020 ordered an oshen watch. I have had no further information from them since they took my payment. My order confirmation has mysteriously disappeared also. I have only my paypal transaction number to the company strong current enterprises limited. No info when it will ship or anything. Im sure I will be contacting the better business bureau and any other agency to report paying for a product and not hearing anything from them after they got my payment

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