The complaint has been investigated and
resolved to the customer's satisfactionResolved Stratton & Feinstein — mortgage modification fraud
resolved to the customer's satisfaction
We hired this company 10 months ago for loan mdifications in our primary residence, and our rental properties.
It has been a nightmare! Their service, was "non existing" No follow-up, no answering to e-mails, no call backs.
But, they were always prompt in drafting our checking account with a monthly fee.
On the 30 th. of November, I recieved a forclosure notice at my door. I thought I would have a heart attack!
These were the mortgages that these people were supposed to be working on, on our behalf!
"We are working on it, it takes time to deal with the banks" that is what we were told, the seldom times we were able to talk to a human being in that office (Palm Beach Gardens).
From Matt Gilbert, to Nole Rivera, these people are real crooks, real liars, consumers BEWARE!
My calls to their office were definetly not answered after the 1st. of December. They were rated by the FTC for fraud.
I contacted Alicia Almansa, one of the lawyers working in the Miami office of Stratton & Feinstein, She was very empathetic, and promised to help as soon as the pre-paid envelope she sent me, with my paperwork, reached her hands.
They told me that Stratton & Feinstein had outsourced the loan services to 1st. Universal Lending LLC and that it had been a disaster.
We had 7 different reps. in 10 months!
Today, I recieved an e-mail from Stratton & Feinstein Miami saying that they could not continue their services to us for our "lack of payment".(???????)
These people should be put in jail! How can they sleep at night? What a nerve! They blew us off cheaply because now fixing up the wrongs was going to take a legion of people working 24/7, and they would get no more money for it!
I am seriously considering a lawsuit against them. But we have to be many together to fight them in court, otherwise, they know it is a lost cause for the "little guy" to fight the big and prominent law firm.
Meanwhile, I am filing a complaint with the Florida Bar Assoc. and the Attorney General, plus a complaint for a full REFUND from the BBB.
Care to join me? Gabriella Lewis [protected]