Steers Shell Ultra City at Umgababa, KwazuluNatal, South Africavery poor standard of service

E Nov 16, 2018
This review was posted by
a verified customer
Verified customer

On Wednesday 14 November 2018 my family and I stopped over at the Steers at Umgababa on the KZN South Coast, South Africa.

We ordered our food and then sat down to eat. I opened my Coke Zero and placed a straw in the dumpy bottle and after a short while for it to sort of "Explode" and ruined our meal.

I reported the incident to the wife of the owner. She took my details and promised to get back to me as a matter or urgency. She seemed quite dis-interested and to date no one has bothered to contact me. The least I expected from her was for a replacement meal... no such luck !!!

This is not the kind of service that I have expected from Steers... I and my family have always eaten at a Steers outlet all over the country.

To say that I'm very disappointed is an understatement !!!

Regards,
Esmond Naidoo
My Cell no. is [protected]

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