Steak 'n Shake reviews and complaints 1
View all 1728 complaintsSteak 'n Shake - management, communication
Google and website states opens at 6. Showed up at 9:40, no sign on the door, worker sitting at the counter watched us walk to the door and couldnt even get up to tell us. Door was locked and there is no hours of operation sign to tell you when they open. Blonde headed lady outside, im assuming shes managment, walks over and states she has called google to have it fixed online and agrees that a sign would help, rudely. Then says, also rudely that she is sorry for any inconvenience, not once but twice. Will never eat here again if everyone is too lazy or rude to be nice to a customer. Horrible place with horrible employees.
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