Steak 'n Shake reviews and complaints 1
View all 1728 complaintsSteak 'n Shake - food/customer service
I ordered Speciality Burgers thru an app. When I picked them up, was not what I ordered. I received 2 plain Burgers cause they were out of the required toppings. I asked for a refund and was refused. The rude manager told me to "take it up with Corporate " Ive contacted them, and have heard nothing back. I want a refund as I was ripped off. That was $14+. I also want the remaining money refunded that I loaded on their app as I will not be dining at SNS ever again.
Know your facts.. I did not get what I paid for. I did not want it, but was refused a refund by your rude [censored] manager. You must be stealing the stuff, so you rip customers off to cover your [censored].
Know your facts.. I did not get what I paid for. I did not want it, but was refused a refund by your rude [censored]. You must be stealing the stuff, so you rip customers off to cover your [censored].
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