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Starbucks12 oz phoenix pottery coffee mug

When in Phoenix a year ago, I purchased a beautiful pottery mug at one of your Starbucks stores.
My husband and I washed it by hand since that's what was indicated on the bottom. Unfortunately one of us dropped it in the sink but we found a replacement on-line at Amazon.
Washing it yesterday I notices that the bottom had cracked into several pieces. I use a spoon in my cups but nothing invasive.
I am very dissappointed as you can image and hope that your company be willing to replace this vintage cup which I now have spend $ 80 on.

Chantal

Starbucks
Starbucks

Ch
Mar 14, 2019

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