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1.2 18 Reviews

Stansberry Research Complaints Summary

1 Resolved
17 Unresolved
Our verdict: If considering services from Stansberry Research with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Stansberry Research reviews & complaints 18

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4:35 pm EST

Stansberry Research Have no idea

I reviewed my checking account today and observed a charge for something I have no idea what it is and did not purchase it. My name is Raymond E Miller and the charge was made to my Huntington account on 1/3/2024 for 199.00 dollars. I am contacting my bank and asking them to dispute this charge. I have no idea who you are and already have a investment consultant.. This may be a key error but I want it corrected ASAP.

My phone # is [protected]

Claimed loss: 199.00

Desired outcome: Reverse charge

Confidential Information Hidden: This section contains confidential information visible to verified Stansberry Research representatives only. If you are affiliated with Stansberry Research, please claim your business to access these details.

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6:35 pm EDT
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Stansberry Research Spam

Do NOT sign up for ANYTHING from Stansberry, even the free, sales funnel stuff. You’ll be spammed by an ever expanding list of “partners,” which really are just different email aliases. Unsubscribe from one (which you never subscribed to in the first place) and you’re immediately spammed from a new one. No one who is as wealthy and successful as Porter Stansberry claims to be would ever need or want to do this.

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8:48 pm EDT

Stansberry Research The speech on this 6.00 Royalty gold stock is not on the report as said

I lisoned for 1 hour about this special deal;

I signed up on 4/20 to learn of this#one gold royalities company at $6.00 a share and you will know the name of this, if you buy my special report. I did pay and sign up and there is nothing about this on this report .Is this a scam for a subscription. Jean

Desired outcome: a call on email on what Mr Shaw promised this 6.00 royalities company then where on this report it is? Jean

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Is Stansberry Research legit?

Our verdict: Complaints Board's thorough examination reveals Stansberry Research as a legitimate entity with notable strengths. Despite a 5% resolution rate on customer complaints, which invites a closer look, Stansberry Research stands out for its commitment to quality and security. Clients considering Stansberry Research should delve into its customer service record to gauge compatibility with their expectations.

Stansberry Research earns 91% level of Trustworthiness

Perfect Trust Endorsement: Stansberry Research achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

Stansberry Research has registered the domain name for stansberryresearch.com for more than one year, which may indicate stability and longevity.

Stansberryresearch.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Stansberryresearch.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Stansberryresearch.com you are considering visiting, which is associated with Stansberry Research, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Stansberry Research website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • While Stansberry Research has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 5% of 18 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Stansberry Research protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Stansberry Research. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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8:43 am EDT
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Stansberry Research Escroquerie par vol

Monsieur bonjour, je vais enregitrer le present message et porter plainte au civil et au penal si... l. Mes precedents e-mails sont restes sans reponse et vous continuez a me prelever "alors que je ne me suis jamais abonne, ni recu la moindre information de votre part, ni dans les spams"Je recois actuellement pour la prmiere fois, une proposition d'abonnement. Suivant votre proposition de remboursement et indennadisation, (avec les frais de virements) Je reste dans l'attente d'une reponse quant a mon droit de laisser un message sur votre site, et etre indemnise suivant mes droits, durant la semaine a venir. A defaut de proposition circonstentielle et honnete, vous me contraindriez a agir. J'ai 1150 euros de pension et 80 ans et sans diplome. Je pense avoir ete clair et precis quant a ma demande justifiee. Dans l'attente de vous lire. Veuillez agreer Monsieur l'expression de mes salutations distinguees. (Catcassonne 11000 le

02/04/2022) PS;je suis totalement neophite internet. Les FAQ sont trop complique pour moi,

Desired outcome: prive en partie d'acquerrir des metavers,suivant des conseils avertis.J4accepte le FAQ par defaut

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12:51 pm EST

Stansberry Research Subscription

I am very displeased with their refund policy. They state you can subscribe but get a refund within 90 days of reviewing their material. The subscription is extremely expensive and for 1 yr at a time, $2, 00 to $4, 000+. The refund policy was very reasonable for the expense, however, the refund is for a credit toward other subscriptions. If you don't pay close attention, you might do as I did, review the material, find it too complicated to utilize, and expect a credit to my credit card. Instead I am stuck with a subscription I can't use and stuck choosing other subscriptions that are just as confusing.

The material itself, is well written and comprehensive, but not for the elderly (me) or people who are not mathmatically inclined. It is also not for people who don't have the amount of extra time and expendable money required to effectively utilize the information.

Now I'm out a LOT of money I could be investing but instead, have access to information I can't utilize.

If you have the intelligence, lots of extra money (at least $15, 000) and time, this is probably a very good choice. This is not for anyone or everyone.

Desired outcome: Full credit to my credit card for my subscription

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Stansberry Research Customer Service
, US
Jan 28, 2022 2:03 pm EST
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In an effort to maintain its high levels of customer satisfaction, Stansberry Research did work to resolve the complaint directly with the Mary Wisehart. The resolution offered did align with the terms of service agreed to at the time of order.

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Author of the review
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Mary Wisehart
, US
Mar 07, 2022 2:16 pm EST

Unfortunately, I DID NOT agree to the terms. My understanding was very different than Stansbury presented. Am working on legislation that would prevent this kind of financial abuse in the future at the state and federal levels. I hope this never happens to another elderly individual. I do not consider this matter resolved.

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5:44 pm EST
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Stansberry Research Credit Opportunities

I ordered a product I did not receive, but they send buzzards to hound down on me (calls, emails, letters) for a really expensive product, . I phoned today to inquire & Jamilla was completely incompetent and refused to get me a supervisor, She kept me on the phone for half an hour. She must be paid minimum wage. She addressed me by a name that is an insult as well. I told her I hadn't received it & she argued I had. I kept asking for a supervisor 25 times. Her good points are: she can raise uyour blood pressure.

Desired outcome: Return all monies for all products

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Stansberry Research Customer Service
, US
Jan 28, 2022 2:07 pm EST
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In an effort to maintain its high levels of customer satisfaction, Stansberry Research did work to resolve this complaint directly with the Customer.

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Mary Wisehart
, US
Mar 07, 2022 2:39 pm EST

So did the customer receive their refund? I suspect not, seems like this is NOT resolved. I'm seeing a pattern here...

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5:46 pm EDT
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Stansberry Research Newsletter Advice

Watch out! Buyer beware. Thus us a SCAM! First off, their information is often ill-advised and the opposite of many respected financial guru's, they put you on auto bill when you thought you only signed up of one report. It's not cheap ($200). When you call to cancel, they will stop the auto bill, BUT WILL NOT GIVE YOU A REFUND - NOT EVEN A PRO-RATED ONE! Shame on them. Save your money and please steer clear of this company!

Desired outcome: Refund

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Mary Wisehart
, US
Mar 07, 2022 2:42 pm EST

Wish I had read these reviews before I was scammed. Am forwarding these reviews to my representatives in Congress to see if there is legislation we can implement to protect people, especially seniors, from this company and ones like them.

The price of these subscriptions are outrageous and we need recourse when our life savings are put in peril. The company has no heart. But then, it's just business...right?

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11:26 am EDT
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Stansberry Research Miss represented product and refund policy

When we watched the internet presentation and then made our purchase we asked about the refund policy. we were told we would be able to refund at a prorated amount. So when we cancelled the research investment within 22 hours because we were unhappy with the service, we were told we could not get a refund. This is not what Rachel told us. Thus we are filing a complaint to get our $3000.00 returned as we have tried to cancel this within 22 hours of purchase. They are not even listening to us because they are greedy and want their money without happy investors taking advantage of retirees.

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10:39 am EDT
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Stansberry Research Investment advice

I called to invest in silver stock and bitcoins to be told that the subscription I needed was an additional $12, 000 for a lifetime membership plus a yearly fee. I was then told my membership would be cancelled as I believed this was a scam and not what was offered, or appeared to be offered in my subscription. The membership services young lady was abrupt, rude and not helpful.

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Stansberry Research Customer Service
, US
Jan 28, 2022 2:14 pm EST
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Our business is guided by two simple principles: 1.) We strive to give our customers the information we’d want if our roles were reversed. 2.) We only publish analysts whose advice and strategies we’d want our own families to read and to follow.

We would also like to guide you to our Terms of use: https://stansberryresearch.com/terms-of-use. We would like to specifically outline: Stansberry Research is a publisher of financial information, not an investment adviser.

If you are still in need of additional assistance, please call us at [protected]. We are open Monday-Friday from 9am-5pm EST.

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mariaceleste
, US
Jul 31, 2020 11:27 am EDT
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same similar thing happened to us... they are not representing themselves properly

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11:45 am EDT
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Stansberry Research investment recommendations

This investment newsletter company has over 20 monthly newsletters covering many different investment approaches but beware as they constantly try to subject their customers to purchase new products that often times are just a slight alteration to what an existing product they already offer. They recently provided a Coronavirus market update talk by Porter Stansberry himself which turned into the usual push to purchase a supposedly new product for $2, 500 and many of the investment suggestions are already offered in one of their current newsletters, Stansberry Advisory, and they should provide the additional suggestions in that product. They now call the new list of capital efficient stocks by a different name than already exists in their existing Stansberry Advisory. Very dishonest and greedy treatment of the current subscribers.

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6:51 pm EST

Stansberry Research web marketing

Please send this along. I will never order ANYTHING or watch Stansberry Research ever again. After an hour of promises to tell who this figment of your over blown egotistical overblown nothing that I could have read in about 5 minutes take me off any email list of yours. I fell for your type of marketing once but never, ever again.

PJH

P.S. Your button for script does not work

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4:32 pm EDT
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Stansberry Research subscription payment

I agreed to receive their free promotional booklet. Since then, unknown to me, they have been charging me for delivery of monthly magazines that I did not sign up for. On top of that I never received a single monthly magazine so there was no way of knowing that I was connected to them in any way. When I called about it they completely stone walled me. Complete scammers.

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8:16 am EST

Stansberry Research All their advices were awful

I paid $50, 000 for the life time services from the company Stansberry Investments. It was the worst decision I ever made. All their advices and help brought me only losses in my business. I decided to stop these services, but the rep from this company refused to cancel it. We argued within several weeks, but they didn’t agree. They are stubborn and unprofessional people, so stay away from them or you will lose a lot of money.

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Reviewer45372
,
Jan 19, 2016 9:54 am EST

WIthout permission, they are spamming my inbox with highly unsolicited information that makes me look unprofessional and unknowledgeable. I will be calling them to not only cancel my subscription (which they promised they would months ago but have not), but to report this unethical behavior. I do hope they stop these shenanigans very soon.

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1:47 pm EST
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Stansberry Research - Order subscription automatically billed

Brian Hunt of Stansberry Research spammed my inbox with an email under the highly misleading topic of "An Urgent Message from Friends of Liberty Watch". It feeds into a presentation which has nothing to do with politics or liberty. It begins with Brian bragging about his financial advice supposedly avoiding the disastrous bubbles, etc. The presentatin...

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12:52 pm EST

Stansberry Research My order wasn't delivered

I ordered several things from the company Stansberry Customer Services. They provided me the receipt, which stated that I paid for my order $60, but later I found out that they took $75 from my account. I tried to contact and ask about such difference in prices, but no one responded. Also I haven’t received my order. Maybe someone has any ideas how to return money back, please contact me then or leave a comment. Thanks.

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4:22 am EDT

Stansberry Research I have never subscribed to their newsletter.

I received a call saying that my subscription to Stansberry’s Investment Advisory would automatically be renewed - with the credit card information that they had on file - if I didn't immediately cancel. Imagine setting up a website for cancellations! I can't for the life of me find a place on their website to cancel! What is more, I have never subscribed to their newsletter.

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3:05 pm EDT

Stansberry Research I have no idea what to do.

I have never authorized for continued membership with Porter Stansberry & Associates! Please cancel it! I have been charged $19.95 to my credit card monthly. I tried to contact someone from this company and I have never got any answer. I have no idea what to do.

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KristaLeigh13
Baltimore, US
May 06, 2013 9:31 am EDT
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All you need to do is contact customer service to cancel a subscription. The number is [protected] toll free. They are open Monday - Friday 9-5 EST

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5:06 pm EST
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Stansberry Research The summit apartments

Hi my name is Latoya Carson 6 years ago I was living at The Summit apartments in Macon, Ga apt.1205. When I checked my annual credit report I had a balance of $550 with equifax. When I contacted the apartments corporate office they told there was a balance of $1078. I asked them why $550 was showing on equifax but there saying a different amount was showing on there end. I was told by the representative that it was never updated since 2008.I am willing to settle with the $550 amount due to my circumstances $1078 is not in my budget. Please contact me anytime @ [protected] or email me @ [protected]@gmail.com. Thank you

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