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st. francis emergency animal hospital — Unethical care

M

My dalmatian Roma had a cluster seizures so I called the hospital seeking help, the nurse was unhelpfull and kept telling me that I need to take the dog to their hospital so they can administer IV Valium. I took my poor baby to their hosptal and they were unprofessional, a nurse showed up with a broken thermometer, she tried several times then she said that temperature is 156 and left like if ther was nothing, 156 on a pet, notice that the maximum is 102.5. After 30mn, the vet showed up with a calculator, asked for the weight and the medication, made some calcualtion and told me to give her 5 more 64.1mg phenobarbital and left. I stayed there for almost three hours, the vet never touched, checked or cared about my dog. They didn't gave her valium as I was told seveeral times when I first called, they didn't gave her medication for her high fever, they didn't even check her pulse or reflex. they said that her wait is 63 pounds, however when I took her the next day to her vet, her weight was 68 pounds. I wasted my time and money for no reason, and when I got back home, my dog got several other seizures, and I called several times (up to 4:30 am) and everytime I was told to give her another phenobarbital pill. By the time I took her to her vet around 8:30 am, her case got worsen and after three days she is still desoriented and doesn't remember us, the house or even her name and her vet fears that she may have brain damage because no diagnose was done and necessary care was not provided by st. francis emergency animal hospital. I am planning to file a complaint with the Veterinary Medical Board and the State, but I just to warn other families about this hospital and veterinary unethical and careless behavior

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