The complaint has been investigated and
resolved to the customer's satisfactionResolved sri roonwal marketing pvt.ltd — chetted by MALASIYA business man
resolved to the customer's satisfaction
We are importers from Chennai India. We had placed orders with M/s Sony.S Electronics company Limited, having their office at UNIT 4 LINSTOCK TRADING ESTATE, WIGAN ROAD, ATHERTON, MANCHESTER, LANCASHIRE, M46 ORS, UNITED KINGDOM. Phone No. +[protected]. We had placed orders for six Nos of Sony Lcd television and after negotitaions the price for six lcd was finalized at USD 2800.
Further as requested by the said company we have made a Bank Transfer amounting to 2800 USD (USD Two thousand and eight hundred only.), the said payment was against Invoice No. CH009800 dated 28-07-2009 for Six LCD sets.
With a ulterior motive to cheat us, the said Sony S Electronics is claiming that they had dispatched goods by oversight amounting to USD 8800 through world delivery cargo and has demanded the balance USD 6000 from us.
We were shocked by the said attitude of the supplier. We requested them to send only the stocks which we have placed orders for which the invoice was confirmed and send to us and if at all any stock is excess received we shall pay the balance once the stock lands in our office but the said supplier is making lame excuses and denying the supply of goods.
We suspect that there is no cargo service by name world delivery cargo as the supplier has been intimating that the goods are transferred from one country to another for the best reasons known to them. We are enclosing the details of cargo transporting received from Sony S Electronics and Invoice copy for your reference.
We request your good office take appropriate immediate actions against the said supplier which shall enable us to get the goods for which we have placed orders or get the money USD 2800 which we have made bank transfer to the said supplier.
Expecting your earliest actions for the same.
Sri Roonwal Marketing (P) Limited