The complaint has been investigated and
resolved to the customer's satisfactionResolved SRC Leads — Fraud and scam
resolved to the customer's satisfaction
I was solicited by a gentleman Abram who was selling leads. My company specializes in reverse mortgages and he said their company had leads who responded to a survey requesting further information on reverse mortgages. This was a survey that they answered 3 questions, wrote in their information, and physically put a stamp on the survey to mail it back.
I ended up trying the leads and purchased 505 for $1, 100. There was nothing to lose since they had a 90 day guarantee or a 100% refund. We were told the average conversion for appointments are 10-12%.
Well, we received our list and sent out an intro letter and started calling these people. We went through about 100 leads and NOT ONE PERSON had any remote recollection of filling out a survey. They either hung up the phone or were quite irate about someone calling them telling them they filled out a survey.
SRCLeads.com sent over a script and it had not reference about a survey. Instead they tell you not to mention the survey and talk about your products and benefits. This is quite the opposite to what we were told on the phone.
Now that I realized the lists they sell are essentially made up, I cannot get in touch with anyone in the company. I have called and left messages about my concerns, sent emails, and no one has replied to let me know how to process our refund. I wish I found some of this negative feedback prior to making the purchase as I would never have in the first place. I hope more people read this and do not purchase leads from this company. They should not be in business and will be as I am sure they burn through the numbers of calling company, over promise their 100% refund, and then either do not warrant it or figure most companies will not go through the time and efforts to request a refund.
Please save yourself some money and pick up a phone book and start cold calling. That is essentially what you are buying from these people.
We have issued a complaint with the better business bureau of Florida and we will see if that goes anywhere.
I am sure the company will come on here and say they have been in business for 10 years and how could they if they were doing things wrong. It's easy, lie to 10 companies a month who do not fight for their refund and you have a nice little business. There are more companies than you could ever have the time to call out there so their market is unlimited, until word spreads of how they do business before people make the decision to purchase from them.
Hopefully they warrant their 100% refund. I am waiting for a call or email back from the company. The sales rep fell off the face of the earth the day after I made my order. I cannot even get in touch with him anymore. If you would like to try his name is Abram and direct email is: [protected]@srcleads.com.
Good luck and please choose other resources for your lead generation.