The complaint has been investigated and
resolved to the customer's satisfaction
Spinmasters&h charges a ripoff


great commercial and very appealing to kids...went online to order, not until after you have entered your personal and credit card information do you find out that the shipping & handling charges are 50% of the total cost of the item...customer support is non accessible, a simple total ripoff...


  • Sw
    swinnte Apr 27, 2009

    I agree 100%. Also, I accidentally clicked on the menu saying that I wanted one more butterfly kit and then thought I was ok when I went back and changed the qty to zero. Like you, I didn't find out about the additional kit and shipping for 2 of them until after my order was submitted! The total was about $112!! I can't get any help from customer service either.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.