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Speedway
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Speedway complaints 591

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T
3:44 am EDT
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At three o'clock this morning, I entered the Speedway station at 5990 E.71st Street, only to be told "Sorry sir, store's closed" and locked out. This is the second time this has happened to me at this location: and there were two employees in the store at the time. I've visited the same location at this time of morning before, only to be greeted by a paper...

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1:05 pm EDT
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This morning (8/30/19) I was verbally abused by a bum (white male, bald in his 30s) who was loitering the gas station premesis, harassing me and other women who were there pumping gas. I told him to leave or I was going to call the police, and he got loud and started shouting obsenities back at me, making a scene, calling me an ugly miserable wife, etc...

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K
8:07 pm EDT

Speedway salesperson

I felt very discriminated on in this Speedway this evening it was pouring rain and I was buying a product and I had to run back to my car to get another dollar and when I came back and she said this is wet I said it's raining it's pouring she said how do I know you didn't spit or lick on the dollar I am 63 years old this is the second time I've had problems at this Speedway this girl is African-American a long ponytail she would not give me her name she would not let me talk to the manager I felt very discriminated upon I want this employee fired it is 8 p.m. August 26th I am tired of the employees there Trading us rudely she would not get the manager for me she said she was busy and she said move out of the way I have other customers I want this employee fired and I want some kind of meeting with the manager

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C
5:40 am EDT

Speedway store being closed

At 3 am I came to the 24 he speedway in Forest City NC and a sign was on the door saying closed how can a 24 he store be closed I had to drive all the way to Walmart and the 3rd shift girl was outside wit friends smoking and having a good time don't say 24 hr if ur employees can close when they want to this is highly upsetting please fix this so that I don't have to go to Walmart again

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T
3:27 am EDT

Speedway a night shift employee

A night shift employee just literally cursed me out bc I felt unsafe parking in a parking spot closer to a homeless man that was clearly loitering so I parked closer to the door & when I told him that was not the way u should treat any customer-he shouted "I don't give a [censored] bout u or any customers bc its my last week anyways so [censored] u!" needless to say, I was & still am appalled-i've been in customer service for over 20 years & have never spoken to a customer like that nor have I ever even heard of a clerk acting that way over essentially their own safety.. I really hope that something is done about it

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G
11:43 am EDT

Speedway debit card unauthorized hold on your card

They put a $93.00 hold on my bank card after I purchased $15.00 gas at the pump then I had to cancel my card, and order a new card because I didn't know if my card was hacked.I contacted NYS Attorney General and made a complaint. They should not be doing this to consumers. There is also a class action lawsuit in progress about this practice.When I talked to the manager about this issue she seemed very concerned because the company has not said anything to the employees about what has been going on.Will not be buying gas from Speedway again. People please be aware of this and complain, because it's just not right.No company should be able to put charges on your card without the persons permission.

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D
3:50 pm EDT

Speedway cashiers are rude

Speedway locations in Anderson, IN (W 38th St. and Dr MLK Dr.) & (Scatterfield Rd and E Hartman Rd.) and in Indianapolis, IN (W 86th St. and Zionsville Rd.) are locations that I visit frequently. Lately, cashiers are engaged in conversations among themselves and either make me wait until they finish their chit-chat about movies or boyfriends before starting to ring me up OR they begin ringing me up (oftentimes with their heads turned) while continuing their chatting with their co-workers. In both scenarios described, the cashiers do not greet me, they call out a total, and then they don't thank me. I don't like to patronize GetGo Cafés bc of their bait-&-switch gas pricing, but I have taken my c-store business their bc they have nominally better customer service.

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J
9:39 am EDT

Speedway manager was extremely rude and aggressive

She got really rude and aggressive when I tried to explain that she was doing something wrong. And the reason why I know she was doing it wrong is because I use Speedway all the time, use to be my favorite store to go to. I wanted to load money onto a green dot card and she was doung it different than anyone at Speedway has ever did it and I mentioned it to her and she flipped out. Told me to take my business elsewhere. Now I spen a lot of money at Speedway everyday between fuel and things for breakfast and lunch. I don't appreciate being snapped at and embarrassed in front of everyone in line. How she became a manager is beyond me

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K
11:10 am EDT
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I have been driving for over 30 years and never picked up a gas pump to have gas spill out all over me, the ground and my car, but that is what happened today. I couldn't get the pump to work so I went inside to report the incident. The woman came out and started telling me the pump timed out and I would have to get a refund and start over. It didn't phase...

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5:53 pm EDT
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Speedway customer service service and management

Holly cuts coworkers off when they ask a customer about their mother. Is rude to friends and family of former employees. Management gives unlimited hot roller grill food, drinks and slushies to his employees and favorite customers. Treats employees with favoritism over the other employees. 1st employee didnt finish 70% of her daily tasks. 2nd employee must finish her tasks plus the rest of employee #1 while being the only employee there. 2 things forgotten and 2nd employee gets a write up for it, with the threat of cut hours and or termination.

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Update by Ozziemokko
Jul 29, 2019 5:55 pm EDT

Still giving away food and drinks and holly is very rude

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J
7:25 pm EDT
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Speedway no receipt given at your store/ clerk banged on the counter, I have no extra money or card to give him

I was at a recently bought out (from NOCO(Newman Oil Company)) store on Delaware Avenue near Chapel Road in the Village of Kenmore NY 14217 and the clerk didn't give me a receipt for my transaction. He also banged on the counter when I asked him about the awards program(for which a plastic card is given and registration is required). I don't have extra money to give him and he isn't a public charity. The store had no Tuna Fish sandwiches for Sale and may have been missing other important items. I didn't take an inventory of the items.

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Y
6:02 pm EDT

Speedway mean, racist employee

For 7 yrs i have made my morning tea at the local speedway, "they actually brew it" so after getting a cup and getting ready to fill it, an African American woman "employee" approaches me & begins to tell me that if i use any if "her" BAGS to strengthen my tea that she is charging me $1.00 per bag,
Before i could even respond she says to me that she aint gone hear nothin from me & if i got a problem i can leave her store, I live here in this community, I have never seen this woman before & i know she does not live around here,
So at checkout she rang my tea up for almost $6.00 . Of course i was not happy and was not going to pay it, she singled me out, harassed me, yelled at me & then allowed another employee to join in and also yell at me, so i called customer service and told this same story & got no response!

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J
8:10 am EDT

Speedway store cleanliness and coffee stock

normally this speedway is good the last few times ive been ther the place is a mess an the coffee is not stocked. there are coffee pots full of water where the coffee should be cups an sugers an lids ect seem to be out always. i have to restock cups because everyone acts so busy that they cant do their job. today i had to offer to make the coffee myself in order for someone to do it. they tried to have me drink the one kind that was made but i like what i like an thats why i go there. if it stays this way i will have to find another store

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9:54 pm EDT
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This dark skinned female with long hair and fake eyelashes tried to tell me what to do with my snap benefits. She told me that I need to be home cooking or shopping instead of being there buying snacks with my snap benefits. She said if she could charge me more that she would. I don't know what her problem was but she really embarrassed me and now I don't...

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A
11:03 pm EDT

Speedway confidentiality

Beware don't report anything about Speedway gas station because confidentiality throat out the door if you report somebody from a Speedway gas station or anywhere for that matter they tell them who did it then you get her [censored] every time you come in the store a place ain't nothing but a hell hole it's been going downhill for years I'll never step foot in a Speedway again especially when they serve underage kids cigarettes and beer and they give free food to the homeless and I'm not supposed to better yet they let people get free pop when the lines are long and that's all they have they send them out the door how about that Speedway your employees are giving food away and drinks and you do nothing about it really wow you better check your employees oh and your managers don't forget because they're letting them do it too

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7:04 pm EDT
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Hello, I made a purchase today on my way home. I frequently shop at Speedway for lunch as well as for snacks. I bought a Mike's Harder Lemonade and two chicken sandwiches. I was in and out of the store very quickly. As soon as I got out of my car when I got home, I realized that my can was leaking. The can was now half empty, leaving a mess in my car and...

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J
11:22 am EDT
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Karen is the manager of one of your farmville stores how I don't know she is very rude to customers, she never speaks to anyone she has no people skills. Everytime I go in that store I have to stock up cups and lids, straws and other items also because they are never stocked. When she goes to the front to help the cashier ring people up she is very loud and...

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U
2:25 pm EDT

Speedway workers and drink machine

Everytime I have went to this speedway the past 3 months, their co2 is out so no fountain drinks. Also, almost every employee acts like they don't know how to do anything and like they haven't been trained at all what so ever. I've waited for it to be fixed and complained to the manager but after months straight, it's getting out of hand.

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V
1:52 pm EDT

Speedway speedway rewards card

The speedway store on prime visita & bayshore Blvd in port saint lucie florida... they do not offer you the rewards card or ask if you have one ... yet I keep watching the employees at the register scan a rewards card every single time I check out... I finally was fed up enough to realize they aren't offering or asking yet scanning a card they have laying in front of them upside down adding up point & free things for themselves... which I would say that is stealing! From customers & company an it's more then 3 employees that I've seen do so... I spoke up an said something because one of the employees scan the card an I seen the coupons all pop up on the screen an I said wait what was that an that made me reach out I believe something needs to be done...

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J
2:43 pm EDT
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Speedway Pump attendant pumping more than I asked for

I am a regular customer of Speedway in Deptford Township, NJ. 08096. Speedway 0003451.
Transaction number 1318350
I am a regular customer of this gas station for the past few years. There is a new attendant girl there. This is not the first time, she never listens to the customers. Today I told her I need gas for $20. I was watching her since it happened before. It passed $20 and by the time I got out of my car, she already pumped for $26. Either she is always on her phone or day dreaming. I went inside and complained to the manager. This attendant was telling her that I said I needed gas for $30. So what happened last time? She said she entered $20 but the machine didn't stop. She always have excuses. I am not going back to that gas station when she is around. There is a manager guy there, he was not there today, he and all other employees are nice and know what they are doing. This one wants to get fired to collect unemployment, it seems like.

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Overview of Speedway complaint handling

Speedway reviews first appeared on Complaints Board on Jun 3, 2008. The latest review Employee conduct was posted on Mar 24, 2024. The latest complaint The manager Sandra; attitude and bad behavior was resolved on Nov 12, 2020. Speedway has an average consumer rating of 1 stars from 595 reviews. Speedway has resolved 22 complaints.
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  1. Speedway contacts

  2. Speedway phone numbers
    +1 (800) 643-1948
    +1 (800) 643-1948
    Click up if you have successfully reached Speedway by calling +1 (800) 643-1948 phone number 0 0 users reported that they have successfully reached Speedway by calling +1 (800) 643-1948 phone number Click up if you have UNsuccessfully reached Speedway by calling +1 (800) 643-1948 phone number 0 0 users reported that they have UNsuccessfully reached Speedway by calling +1 (800) 643-1948 phone number
    General
    +1 (800) 428-4016
    +1 (800) 428-4016
    Click up if you have successfully reached Speedway by calling +1 (800) 428-4016 phone number 0 0 users reported that they have successfully reached Speedway by calling +1 (800) 428-4016 phone number Click up if you have UNsuccessfully reached Speedway by calling +1 (800) 428-4016 phone number 0 0 users reported that they have UNsuccessfully reached Speedway by calling +1 (800) 428-4016 phone number
    Credit Card Account
    +1 (937) 864-3000
    +1 (937) 864-3000
    Click up if you have successfully reached Speedway by calling +1 (937) 864-3000 phone number 0 0 users reported that they have successfully reached Speedway by calling +1 (937) 864-3000 phone number Click up if you have UNsuccessfully reached Speedway by calling +1 (937) 864-3000 phone number 0 0 users reported that they have UNsuccessfully reached Speedway by calling +1 (937) 864-3000 phone number
    Customer Service
    More phone numbers
  3. Speedway emails
  4. Speedway address
    250 Beronia Dr., Springfield, Indiana, 45505, United States
  5. Speedway social media
Speedway Category
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