SparkPeople Customer Service Phone, Email, Contacts
reviews & complaints

reviews & complaints

1 5 2 1 SparkPeople
SparkPeople Customer Support Very Poor
0 Resolved
2 Unresolved
0% of 2 complaints were resolved
The company's complaint resolution process is ineffective due to poor customer service skills, lack of training and inefficient handling of complaints. There's no proper protocol, tracking or follow-up, resulting in unresolved complaints and customer dissatisfaction.
0% of 2 complaints were resolved
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SparkPeople complaints 2

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Newest SparkPeople reviews & complaints

1:09 am EST

SparkPeople Support contact

I used this website for quite a long time and was pretty satisfied with everything. They disappointed me when I needed them the most. I had a few simple questions so I sent them a message but did not receive a reply. Then I went to their site and found some extra emails and sent another message asking them to contact me as soon as possible.
Their customer service ignored me and they clearly showed they don't care about their users. I will not use this site again.

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5:46 am EST

SparkPeople Beware

I found the website, and I thought that it was great, because it contained a lot of information about diets, products and useful tips. But later I decided to order diet pills from them, and it was mistake. The seller charged me and provided the estimated day of the delivery. But I still haven’t received my order, as well as the seller didn’t reply to my emails. Please leave comments about this website, because people should be aware when they deal with such irresponsible people.

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Is SparkPeople legit?
SparkPeople earns 91% level of Trustworthiness

SAFETY NOTICE: ComplaintsBoard has analyzed SparkPeople and determined that it has perfect credibility and is completely trustworthy, with a legitimacy rating of 91%.

We found clear and detailed contact information for SparkPeople. The company provides a physical address, phone number, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Our scan shows SparkPeople website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information. has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for SparkPeople have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up SparkPeople and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:
  • While SparkPeople has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 2 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • There was some difficulty in evaluating or examining the information or data present on the This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • We detected that is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
  • SparkPeople protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Our Verdict: SparkPeople is highly recommended company, but beware of poor customer service. Their 0% Resolve Complaints rating is a cause for concern. We advise using their services securely and reviewing complaints beforehand.
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SparkPeople contacts

Phone number

+1 513 241 6470


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