Space optical / eyeweardamage on my frame, very rude attitude

T
This review was posted by
a verified customer
Verified customer

They wrecked my eyewaer Frame. and did not accept it. The coat on lenses was defective, they did not want to change again.
And the worst part is ;
Company owner (Nilgun Pala) is letting her employee to yell at customer as "You are such a liar!!!" He also spent some F.. Words.
She also did not accept to advise them to apologize.

I will never ever go there again.

Responses

  • Ja
    Jason23 Aug 23, 2009

    I've been going to Space Optical for years and have never experienced a problem. They are always very friendly and give excellent deals and customer service. I told them that I had limited insurance coverage and they brought down the price of their glasses so that it would be completely covered by my insurance! I think the customer can sometimes be at fault which sounds like the case with the previous writer.

    I'll continue to go back there!

    0 Votes
  • Sh
    ShelbyDogger Jun 07, 2010

    My family has dealt with Space for 20 years. They have the best deals and great service. We've never experienced any discourtesy. I'm with Jason23--sometimes customers push too many buttons for even the politest people.

    0 Votes

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