Souq.com / under warranty product shows warranty expired
I purhcased hp - laptop from your website on 1st feb 19. After a month I find little slow in processing & also windows licese shows expired, so I called hp customer care, from there I come to know that laptop is out of warrany.
As per invoice from souq.com, it shows windows license as well 1 year warrenty. So on 13th march. I reqest for to resolve the issue. But 2 time I opened a ticket and all the time it close without informing me.
This is third time I opened the complaint ticket, but still no respose.
Ticket no. 1 - [protected]
Ticket no. 2 - [protected]
Ticket no. 3 - [protected]
For your refrence invoice and hp website pic attached.
Kindly do the needful, and hope you understand value customer time.
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