Sonic Drive-In
reviews and complaints

Child I ordered a banana split and was told they didn't sell them at this sonic but I wasnt told that when I ordered. I had to wait till this liquor drinking dehydrated looking carhop came out to my car with an attitude because she looked like she was about pass out. The order didn't take nearly as long as everyone else is claiming theirs takes. Mine only took 16 minutes and we had ordered two cheesesteaks. The homicidal woman that came out to my car was like ohhhh child its soo hott out here. Now you are an obviously menopausal aged woman who knew that when you put in the job application. Don't complain to me about it being hot. Complain to your manager. What I didn't like is that she hovered around my vehicle even after handing me the food to try to see if there would be any other issues. So I told her about the girl taking my order saying they had banana splits. Then she was like we aint got no banana splits. Poor grammar skills. Then I was like well what she put that on my receipt for. Then she was like im gonna take a look at that for you.. Then I heard her mumble to herself. We aint got no damn banana splits. She thought I didn't hear her but I did. Then I jaked my receipt from her and said she didn"t put it on there no way. I had an attitude as well. Wont be coming back but she aint gonna last long anyways. And a [censored] named shan on judson road is a hog mouth tramp that works in the morning. Get rid of her too

I have had several disappointing visits to my local Sonic drive-in. The slots are abhorent. Rarely, can I pay at the point of purchase because the card reader is completely dysfunctional. Waiting for an excess of 20 minutes or more should yield hot fresh food. Not so, an afterthought is delivered, with not a second of customer service.

I recently placed an order and did not have any cash on hand. I asked my server if she could apply a tip when she ran my card. A manager came out and went to her personal vehicle, parked next to mine. She proceeded to look at me and say, "[censored] white folk." My server returned and informed me her manager provided her with my suggested tip.

I work in a customer service field and understand the climate. Aberdeen really doesn't have a lot to offer, food wise... Sonic is an awesome breakfast, lunch and dinner option to Aberdeen residents. I just hate that it 's potential is not being fulfilled. I work in Amory, MS and frequent the Sonic the often, leagues above Aberdeen.

Food for those thought.

I order a sausage egg cheese biscuit without the cheese and they gave a bacon egg cheese biscuit of course im upset i order paid good money and im hungry and i call them to let them know and they wanted to keep hanging up on me which made me more upset so I dont like the way they treat there customers and majority of the time you order there the order is wrong even when they repeat it back and have it right on the rec they still mess up

I ordered a BLT. I even asked if they still have to BLT sandwich on Texas toast. She said yes. They gave me the summer chicken BLT. It was good except for the cheese on it. I paid more and really wanted the BLT. This is the 2nd time the order was wrong but different location. I guess I will just stick with the drinks only, if I go back at all. Someone was supposed to contact me after I sent an email but no call or email yet.

This sonic is terrible when taking orders...after you keep repeating every item 3 to 4 times, they might get it right..then when you get your order..it is still wrong, it is very discouraging to get home after going through the drive through and find the wrong order...this happens if you eat in also.one night it took three attempts to get the right order. I know mess ups happen but should not be every single time.

I visited the Sonic just off I-20 at the Liberty City, TX exit on corn dog day, this past week at approximately 7 p.m. I got 2 corn dogs and drove away. They were barely warm, but I was already on the freeway and they were only 50 cents each, so I let it go. I went to the same Sonic drive in this morning, at 6:55 a.m. The Sonic sign at the entrance said "open from 6 a.m. to 11 p.m.) I pulled up to the drive through and was told through the speaker that they would not open for another 15 minutes.
I regularly visit Sonics throughout the state of Texas and have never had cold food nor has it not been open during advertised hours (short of a power outage). Very disappointing.

My family visited the Alabaster, AL Sonic this past Thursday around 7 pm and again tonight around 8:30. Both days we were told that they weren't able to sell any chocolate chip ice cream sandwiches bc they weren't frozen enough. The first night we asked if they could just give us two cookies and a cup of ice cream to which they said they had actually had no cookies. Then the same story tonight. That's a shame!

My husband and I stopped at Sonic last night for the 50 cent corn dog special. We ordered 8 corn dogs, a large onion ring, a rt44 lemon berry slush and a rt 44 cherry limeade. They carhop brought our meal and read our order back to us. We drove 15 minutes home and discovered we had no onion rings, so my husband called and spoke with a manager who had a devil may care attitude with my husband and told him to come back so he asked if he could bring his entire meal back since it would get cold by the time we would get to eat it. No he just gave him the onion rings and by the way when did you start charging .30 for lemon in a lemon berry slush? I also went for lunch and had a super sonic no 2 my burgers were over cooked almost to the burnt stage!

We were just at Sonic. Pressed the button, ordered but the person said hold on disconnected then did not return to the mic. We waiting 5 minutes presses the button again she came back, we asked if she took our order she said no sorry she totally forgot then we said ok and ordered again, she gave us a price then disconnected. No order came up on the screen to pay so we figured she would take our payment when she came out. Waiting 10+ minutes nothing. Pressed it again then a different person answered asked us what was wrong. We explained then he came out and asked what was wrong. We told him and asked if our order was taken. It was not. We said never mind and left after being there for 30+ minutes and got nothing.

been sick, ask son to pick up the 2.99 double cheeseburger & tots. (Ate a couple of these earlier in month, also have had the Philly Cheese Steak $2.99 carhop special. both good.) .. . person at drive thru tells him has been over for days... He tells me was charged $5 & change, says prog is over... go back to bed, watching TV ch # 4 Fox news Dallas Ft Worth .. Guess what --- get Sonic commercial for the 2.99 carhop special... I called in & ask for mgr. -- don't seem concerned about person on speaker / register. Says will see who was working, had just got there. and says prog is still on.. I reminded just saw on tv. Next door is a Dairy Queen.. told was building up their customer service.. total indifference to me as a customer.. disappointed in Sonic.