Sonic Drive-In
reviews and complaints

Sonic Drive-In parking lot

The carhops are excellent in friendliness and promptness of orders. No complaints of any persons. I enjoy going to Sonic, especially this one every other day when I go to work or leave work. However, the parking lot is a disgrace. Some people won't mind but I take good care of my car and the holes/ craters are not where I choose to drive. It has been that...

Sonic Drive-In Food/Services

Today (3/1/20) I ordered the chicken tender meal an waited about 30 mins until I got to the window to pay. Once at the window I waited 10 more mins to pay. The lady at the window asked me if I wanted to wait for the strawberry lemonade to be made, I said sure and she handed me my food, the food was cold. After waiting 15 mins I went inside just to recieve my drink. The service should not be that long just to recieve one order.

Sonic Drive-In Service

Sonic Drive-In Customer service

I drove up to this Sonic location at 10:59PM. Their website says their hours are 6AM-12AM, so I figured they'd be open another hour. When I pull in, all the lights on the screens turn off. I pushed the red button and the lady told me "sorry we're closing for the night." I suggested that maybe they "should update their website." She told me that was "out of...

Sonic Drive-In Hamburger/Tater Tots

Sonic Drive-In Receipts withheld & employee survey fraud

As I wrote in my last survey, sometimes employees do not give out receipts with completed orders. Last time I insisted on receiving my receipt, I saw it was one with a survey ID on the bottom. I recently used my code for the free route 44, only to be handed another receipt. I told the employee that this was not mine, but she assured me that it was the...

Sonic Drive-In Management very rude

John and I went tonight to grab our usual milkshake. To start with it was hard to understand the drive-thru worker ( English not very well ), it had to be repeated many times just to have him say, what was that again in a very rude tone again or repeat it wrong. Then he was frustrated with John trying to correct him to get it right. He interrupted more than...

Sonic Drive-In associate unsanitary while servicing me

I visited this Sonic on Monday February 17, 2020 when looking through the glass window as I waited to get a cup of ice observed the associate stick his hands into the cup of ice, throw the ice into the air and catch it in his mouth. He then proceeded to dig his hands into the cup again and chunck ice at another associate. The associate then slapped a lid on...

Sonic Drive-In The preparing of food, my food

My addition Is for the 2nd time Is waiting to get home to eat an there It Is my food Isn't prepared. As wanted noticen I keep Requesten plain grtting ketchup/ dressedc onfessen when It's spoken or literally not heard but I learned excussess come to easy sein reasons are found to explanatory believen whines come before Accurate Responses sein most Are to...

Sonic Drive-In Cannot purchase cheddar bites through the sonic app

I am writing this complaint because I cannot purchase cheddar bites through the sonic app. It would be more convenient to order my half priced drinks and my cheddar bites all at once, instead of ordering through the app and then order again when I arrive at sonic. Please resolve this issue!

Sonic Drive-In The way a manager is talked about and treated

I work at speedway next and am so upset that a co worker can come in here and down talk someone. It seems that the store manager james thinks it's okay to trash an asst to other workers. When this worker came in around 3 she was just being sour about missie the asst manager. Missie is in that store and always standing by james she has been there almost a...

Sonic Drive-In Sloppy burgers

The saddest part about this entire ordeal is that there are alot of people that have very bad things about this sonic. I gave them the benefit of the doubt and look now. My burger had mustard and mayo all over it and the wrapper. I called to return it and when I got to the sonic Toni Minnow (manager) refunded just for the meal. True enough I did forget the...

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Sonic Drive-In Wrong limeade

We ordered a rt dr.p with fries and jumbo popcorn chicken and they gave us a rt cherry limeade.On the receipt and the sonic app it's says we got a dr.p.

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Sonic Drive-In Sonic Blast without whip cream

I ordered a chocolate Reese's sonic blast. I received my Blast without any whip cream. The ice cream in the cup looked as though it was half vanilla ice cream, half chocolate. In other words, it was not blended at all. It was the worst one I had ever received from this location.I am thoroughly disappointed. It was 4:00 PM, they were not even busy.

Sonic Drive-In refused to make custom shake

Sonic Drive-In food and wait times

I've been to this sonic on numerous occasions and i only order enough for myself. Tonight though i ordered a large chili cheese tots with onions, 3 chili/ Frito's jr with onion and a corn dog. I was asked, after they took my money to move forward to the orange cone and wait for my food. I waited for over 5 minutes as car after car passed me. When i finally...

Sonic Drive-In food and wait

On January 17, 2020 at 10 pm I went to the Sonic on Wilmington Pike in Kettering Ohio. I was the second car in the drive thru to order. I ordered the toast cheeseburger, tater tots and a coke. I waited in line 11 minutes after my order was taken. Once I received my food, I drove home which is 3 minutes from this location. My food was cold to the point that...

Sonic Drive-In hamburger buns

Every time I order a burger from Sonic the buns are HARD. I end up throwing them away and just eating the meat, cheese & veggies. It seems a waste of money to order something and not be able to eat it. I guess I can just stop going to Sonic (along with the girls in our office). I know just the 4 of us will not make much of a difference but I can always put...

Sonic Drive-In loud cursing from inside

I always go to lunch at this sonic cause I build houses across the street today I had my kid with me and when I got to the window I heard someone say oh my God these [censored]ing customer won't go the [censored] away so I feel if sonic don't want my business I will not return to the sonic on 231 Panama City FL me as a customer feel disrespected and for my child to...

Sonic Drive-In manager

I don't understand how a manager can be dating a carhop. And has his Facebook post publicly viewed about the relationship. Also smoking pot on back patio with the morning cook. Mike fuller is dating a carhop kya as well as smoking marijuana with Marcus the morning cook. This is totally outrageous. I have seen this company terminate great employees for less then this and I find this to be fraternization to say the least

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