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Sonic Drive-In Customer Service Phone, Email, Contacts

Sonic Drive-In
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www.sonicdrivein.com
www.sonicdrivein.com

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1.3 1803 Reviews 1800 Complaints
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Sonic Drive-In complaints 1800

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B
11:05 pm EST
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I was at the drive thru this evening. As I was waiting for my order at the window i heard someone yelling at the top of her lungs for about 10 minutes. The girls working the window were visible upset by the yelling. I was uncomfortable sitting waiting for my order so i could only imagine how the workers felt. There was no reason for anyone to be spoken to...

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R
3:59 pm EST
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I purchased a 4 piece mozzarella cheese sticks with marinara sauce and a art cup of ice. I noticed the male server on duty wiped his nose as he was delivering an order to another customer. Tonia, another server had completed a delivery so I requested she bring my order instead of the guy. I explained my reasoning to her and she said ok. Tonia then went back...

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C
7:45 pm EST
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So tonight I went to sonic to pick up food I ordered online, and well when I get there I decided to walk inside to get my food... soon as I go inside my old boss Rick wants to tell me that I need to go back outside and wait for my food... mind yall it's like 40 something degrees out right now, so it's a lil chilly, and when I tried to calmly explain to the...

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E
2:23 pm EST
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I was charged what seems as if two different meals. I was charged $16.32 for the meal I ordered. But I was also charged $4.74 and I don't know why. I didn't realize I was charged this additional charge until I got home and checked my bank account. This happened on Sunday November 24, 2019. My number is [protected]. I would like a refund for the $4.74. I don't know what else needs to be accounted for in this paragraph.

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D
9:29 pm EST

Sonic Drive-In chocolate chip cookie dough blast

So I purchased a Mini chocolate chip cookie dough blast with with whip cream. Upon receiving my cookie dough blast with whip cream. The amount of whip cream not even the size of a quarter and they're charging 30 extra cents for whipped cream when you can barely see the whip cream on the cookie dough blast . They should be ashamed to serve thst to anyone.

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S
10:01 pm EST
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When placing my order I requested an Dr. Pepper blended float and she insisted that I wanted an Dr. Pepper slush. When I got my receipt I looked at it before paying and corrected the drink with her once again. She took my order back into the building had to of poured some out and just added ice cream to it because it was not a Dr. Pepper blended float as o requested.

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S
1:21 am EST
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Hello, me and my wife just went through drive through at sonic and we had bad customer service we had an employee named Allie I believe was her name who started saying vulgar words towards us saying [censored] these customers were about closed and all the other employees started laughing we didn't appreciate that at all. I hope some disciplinary action gets taken...

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K
3:48 pm EST
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Bacon was burnt, no lettuce on the sandwich, waited at least 5 minutes before they took my order and then it said that Crystal was on her way with my order, guess what she was giving the person who ordered several minutes after me there ORDER. I waited another 5minutes then they brought me my sandwich ( or should I say the birds sandwich cause it was not fit to eat).

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T
9:01 am EST
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Just visited this place a week ago last Saturday. Went to eat with a group. Let me tell you that I feel sorry for the employees who have to work there. The assistant manager was putting down her staff in front of us. You could hear her screaming from the kitchen. The counter person was very good with taking our order. Then one of the orders took too long...

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T
9:42 pm EST
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She came up very polite but then as she walked away and went inside of the building someone else came out and I heard her over talking about how that was the guy that I said was stupid in my class. I don't need to get a drink and be called stupid. I'm glad I can go and get something to drink and be called stupid thanks sonic. I want some action done.

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J
12:38 pm EST
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I have a 30 min break for lunch and went to Sonic in Newport Tennessee and waited 20 min for food in the drive thru. I was going to eat my food on the way back to work but when I opened my party melt sandwich the bread looked like someone had melted butter on the bread and then slapped it together it wasn't even toasted just greasy butter bread which...

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D
12:37 pm EST
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Myah is very loud and unprofessional, I am there at Sonic often and she is always in the parking lot yelling at what I can only assume to be her boyfriend, and another young girl. Myah is screaming obscenities and has no regards for the people around. There are other employees that witness this and many customers. There is no reason for her personal life to...

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F
12:28 pm EST
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The chili dog for the $1 she brought me the chili dog and hardly had any chili on it. I told her I said it doesn't look like the picture at all. Their excuse was they are almost out of chiliso they're just giving a little to each customer which is cheating us out of what we're supposed to be getting. Then why are you offering a chili dog if you don't have...

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H
6:20 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Sonic Drive-In service and the food was cold the person that brought food out was just so rude I just will never go there again

Yes me and my husband took my mom and dad 5o Sonic on 1st and pasttime it's on 1st north of prince any how we took my parents there cause my dad and mom never been there so we took them out to eat we all had doubleburgers and chili fris large drinks but we did not ask for rude service my father would of given the girl a money tip but she was rude from the begining it was the worst place ever the bathrooms were filty dirty and the girl needs to get a class on Manors and how to speak properly we were so unhappy about our visit we will never go again unless you have a different one we can go to we just thought you should know about that place the manager is worthless did not care at all thank you for listening. Henry Barrett

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V
5:53 pm EST
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On went to the above Sonic last night 11/5/19 around 7 pm. I did not receive a receipt so not sure of exact time. When i pulled into the drive thru there was and old order still on the screen. I waited about a minute and there was no response to take my order from inside the restaurant. So as I was backing up the girl saw me and told me to just pull up t...

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B
9:42 am EST
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We Got up to window after ordering drinks at 8. .07 am on a Sunday morning.Gave Taya the teller $20.15 for two drinks and she told us she would have to find the manager to get change. Sit there a good three or four minutes before she gave us change and then had to fix our drinks. She could have fixed our drinks while waiting on manager and you would think they would have chage for a twenty in their drawer

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A
11:12 pm EDT
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Waited 20 minutes for OLD & COLD FOOD. Not only that, our wings were the wrong flavor. Sent them back, only to get the wrong flavor again. THE KITCHEN IS A JOKE! SONIC IN PEARL IS A TOTAL WASTE OF MONEY. Oh, and your so called manager on duty is high off drugs & is full of [censored]. He had a very nasty nonchalant attitude. This happened at 10:00 pm on Saturday November 2, 2019. Will not be back.

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C
1:51 am EDT
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I purchased 2 number 1 sandwiches yesterday, halfway through the sandwich I noticed the tomato didn't look right but I had already taken a bite out of it, I returned to Sonic with my ticket and my food and told the manager what had happened, today I went home early because I kept getting light headed and dizzy, I haven't gone to the hospital yet because I...

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B
7:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been craving pretzel twists for the past few weeks. We have been to this Sonic drive in 6 times and spend $ 10 to 25. I have noticed when I roll down my window in the drive thru that the oil smells old and like onion rings on most everything we order. Last night the onion rings were burned and the pretzel twists hard on the ends. I may or may not go...

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D
4:59 pm EDT
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I went to sonic on east independence blvd. I spent 23 dollars on a disappointment. The food was so nasty. It seems that it was sitting in a warmer with cheese on it. The new garlic butter burger didn't taste anything like garlic. The patty melt had to much mustard as if the mustard exploded on the sandwich and the bread omg it was as if I was eating a...

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Overview of Sonic Drive-In complaint handling

Sonic Drive-In reviews first appeared on Complaints Board on Aug 18, 2006. The latest review Ingredients of the sonic burger was posted on Apr 13, 2024. The latest complaint harassment was resolved on May 11, 2019. Sonic Drive-In has an average consumer rating of 1 stars from 1803 reviews. Sonic Drive-In has resolved 122 complaints.
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  1. Sonic Drive-In contacts

  2. Sonic Drive-In phone numbers
    +1 (866) 657-6642
    +1 (866) 657-6642
    Click up if you have successfully reached Sonic Drive-In by calling +1 (866) 657-6642 phone number 0 0 users reported that they have successfully reached Sonic Drive-In by calling +1 (866) 657-6642 phone number Click down if you have UNsuccessfully reached Sonic Drive-In by calling +1 (866) 657-6642 phone number 0 0 users reported that they have UNsuccessfully reached Sonic Drive-In by calling +1 (866) 657-6642 phone number
  3. Sonic Drive-In emails
  4. Sonic Drive-In address
    300 Johnny Bench Dr, Oklahoma City, Georgia, 73104, United States
  5. Sonic Drive-In social media
Sonic Drive-In Category
Sonic Drive-In is related to the Fast Food Chains category.

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