Societe Generale
reviews and complaints

"We were pleased that Bastian eventually became available to assist Allain in explaining what was happening with our new SG bank cards. I think it would have been better for all if we had made an appointment, particularly given the inconsistencies discovered in how SG has processed ‘replacement’ cards.

As you are already aware my wife received two bank cards from SG, one described ‘CREDIT’ and the other ‘DEBIT’. My wife had not previously held a CREDIT card with Banque Tarneaud. Bastian and Allain discovered that :

the ‘DEBIT’ card issued by SG was not ‘attached’ to the existing package/tariff; and
the ‘CREDIT’ card issued by SG is attached to the existing pakage/tariff and acts as both a ‘DEBIT’ card and a ‘CREDIT’ card.
In addition, Bastian and Allain confirmed that the ‘DEBIT’ card issued by SG to me is attached to the existing package/tariff.

Basis the assurances received from Bastian that the above is an accurate statement of the facts my wife and I are assured that no additional charges will be raised, although given the amount of time my wife and I have had to spend on sorting SG’s confusion we expect a significant reduction.
Even now neither Bastian, nor my wife and I understand why the difference between treatment of the ‘DEBIT’ cards issued by SG to my wife and I – this has not been a perfect transition by any means!
Also, on this basis, we allowed Bastian to destroy our Banque Tarneaud ‘DEBIT’ cards and the new SG ‘DEBIT’ card issued to my wife by SG."

I have submitted a file for a request to open a bank account for non-resident.

My file was acknowledged by Ms Nathalie Rogels , asdistant manager at the international branch, Boulevard Hassmann Paris, who contacted me later informing ne that I did not fulfil all the requirements. I responded by email that I understood and that I will come to the branch to collect my file as it contained copies of many important personal documents that I wanted to retrieve. When I got to the branch I was told that my file was thrown in the garbage!

I would like to file an official complaint against Ms. Rogels for her unprofessional behaviour and her disposal of my documents without my consent.

I have been trying to activate my Shareinbox account under the new security requirements implemented in June 2022.

I never receive the email for with the activation code, and have been monitoring SPAM folders during the process as well.

Now my account is locked, and customer service hasn't been responding, other that sending auto generated emails.

Now it appears my account is locked due to unsuccessful login attempts.

My access code is [protected]

Hello,

After a wring transfer from my SG bank account in France to my bank account at Bank of America I was charged by 225.4 Euro for an opreation that never happened.

Is it possible to have my money back?

Below are the 2 operations

Thanks,

Erico Dolce

VIR INTL EMIS INTERNET POUR: ERICO DOLCE REF: 032022296203854330000000

Motif : donation CHEZ: BOFAUS6SXXX BK.AMERICA/SAN FRANCISCO ORIGINE: 3889,00 USD TAUX CHANGE: EUR/USD 0,96863 UETR: 9e2ae822-7c50-49df-a8aa-0f62969a3367

-4 014,95 €

VIR RECU DE: SOGEUS33XXX

Motif : RETOUR VRT DU 24/10 FRAIS AUTRES BQ MONTANT RECU: 3824,00 USD TAUX CHANGE: EUR/USD 1,00909 ORIGINE: 3824,00 USD

+3 789,55 €

Hi,

To whom may this concern!

My account was blocked 2 months ago with no indication on why. Now after trying to get it unblocked since the day it happen I still got nowhere! I am working as self employee and I am paying my taxes regularly. I have send the proof of everything as that seems to be an issue. But then they started asking me for tax notice that small businesses use and I am not a small businesses. They keep on telling me that that is what they need and keep treating me like I am no one. Even tho I have send them proof of that I don't own a business and paper saying that I don't and can't own the tax note they are asking for they still keep on pushing it. I am left with money on the account, not being able to use it or spend it. I don't have money to buy food or anything I need for living. Such as gas, bills, grocery's. After 2 months I am desperate and need someone to act on it! As they won't even transfer the money or told me they won't give it to me unless I close the account

We AMAR EXPORTS FROM SURAT, GUJARAT, INDIA have made the following Granite shipment for the long term business relation as well as for good faith to one of our customers in casablanca. The details of the customer are as under.

Oizani Granite,
26 Avenue Mers Sultan Appt 3 Etg1,
20000 Nfa Casablanca Morocco
Mobile:- +212 [protected]

INV NO

MATERIAL

AMT o/s

BL NO

PAYMENT TERMS

EXP/009/2021-22

Black galaxy

9224.69 USD

AWSL208361

CAD

We have sent the documents on sight (cad) payment terms to his bank. The customer fraudly discharged the container without making the payments to the bank. We have sent the several swift message to his bank but his bank doesn't reply to the swift message sent by my bank. So his bank also accommodates the customer. We have made the inquiry in india and found that the same customer is also making the fraud with many indian suppliers.
The complete address of customer bank is-

Societe Generale Marocaine De Banques
55 Boulevard Abdelmoumen
Casablanca, Morocco-21100
PH NO:- +212 [protected]

We are also herewith attached the documents of invoice and bill of lading sent to customer and also attached the documents of SWIFT sent to customers bank for your reference. so we are requested to you that kindly contact the customer or bank to resolve the issue.

Thanks & Regards.

Please help me, I am the real winner of PEPSI UK PROMO DRAW. I got reference codes and security codes. But no one of PEPSI is contacting with me. Please resolve my problem. Please it's my heartfelt request and I am suffering from economic crisis please consider this problem.
I want say another thing that my email was not a scam because they also warned me to be careful from any scam messages. And they did not ask for any money. So, I am the real winner. I have all the proof.

Depuis plusieurs semaines, il m'est impossible d'entrer dans mon compte sur votre site Web, car le code d'activation necessaire a l'enregistrement de mon numero de telephone Securite (qui m'a ete transmis par la poste), consiste de CINQ chiffres seulement, alors que votre page le code de verification en ligne exige un code de SIX chiffres, dont je ne dispose pas.

J'ai eu un mal fou avec vos procedes de securite et de verification de telephone depuis au moins deux mois. Un jour j'ai gagne acces a mon compte, le prochain je me trouve dans l'obligation de demander de l'aide a mon representant, Chantal Ada. Pourquoi n'avez-vous pas un numero de telephone que vos clients internationaux puisse contacter (preferablement en anglais !) pour resoudre ces problemes ?

Priere de m'aider a acceder de nouveau mon compte en me communiquant le nom et numero de telephone de quelqu'un qui puisse m'aider de suite ? Merci

I left France in 2017, due to pandemic Covid I no longer need to go back to France, so in 2020 June, I requested to close my account and instructed them to transfer my balance to my HK account. However, they closed my account without notice and not transferred the balance to my HK account, they take my money and even I sent a few emails, no one responded. I am very angry. How can a bank take a client's money like this? Are they committing a crime? Where could I get help? The branch is Toulouse St. Cyprein, France

I am currently trying to open an account on societe generale. When I went there, one week ago, they said I would have my account and all its information on the day after. It happened then, a week later I still don't have my RIB (Relevé d'Identité Bancaire). I went there 4 times in one week and they keep me saying 'don't worry, tomorrow you will have your bank account'. It is unbelievable their lack of professionalism.

Gbp 69975 was transferred by hsbc bank london to societe generale on 06.03.2019 vide ref. No. Gbs06039ar60adxc date 06.03.2019. Till date amount is not credited to beneficiary's account. Nobody is replying our emails in india office of societe general. Kindly help to trace the fund or send back the money to sender. It's urgent. Sender customer is going to complaint against societe general.

Societe General Bank UK

2 Brook St, London

W1S 1BQ, United Kingdom

Telephone: +[protected]

Fax: [protected]

Ref:Payment Approval.

Good Day My Dear.

We received a payment instruction on your name from our affiliated

Bank for us to transfer the sum of $10.5 Million into your account.

We wish to receive the following information from you to enable us

credit the fund into an online banking account and email you the

account access code which you will use to transfer the fund to any

account of your choice.

1.Your Full Name and address

2.Your Direct Cell Phone number

3.Attach copy of your Passport Photo Or any of your ID.

We urgently need the above information to conclude your transaction.

Best Regards

Mrs Rose Johnson

(Account Officer)

I am writing to you to help us save our California home! I am hoping you could investigate why a Tampa Loan Servicing Company retained by Societe Generale a French Banking Giant is raising our monthly payment from $4, 528 per month to $7, 449, despite our Hardship documentation showing our struggle to make the current payment! We believe this is a clear case of these guys trying to appease Congress that they are offering Loan Modifications to their borrower. I would love to find out if this French Bank have received any bail out dollars and now they are forcing us to lose our house! Please help us out. I have a lot documentation from our communications with them which will make good TV. I also have an adorable photogenic family too. Final pinch was that Quantum Servicing ordered an appraisal to prove to us that the value was still valid at $1.4M! But when they got the appraisal report showing the value is well below $1M, they refused to forgive the accumulated principal as part of an Option Arm loan as they had initially indicated! Our stress level here is deadly! In August 12, 2009 my VP of Business Development Derrick White committed suicide. He has lost his homes and business. Derrick was 40 years old! Please help us contact company management and put these guys to see if we can expose their sham practice and have them offer us a real plan! We are ok to share the burden, but it's extremely disheartening that after getting bailout money, these banks are refusing to do ANYTHING to help us! The irritating part is that the bank who is doing this to us is not even a US based bank! Looking forward to hearing from you.