The complaint has been investigated and
resolved to the customer's satisfactionResolved Snowbusters, Inc — non payment
resolved to the customer's satisfaction
We have been removing snow for the Walmart store located in Scottsbluff, Nebraska for store # 01-0867 for the entire winter season. USM is now in breech of contract for non-payment. The outstanding balance is now at $17, 649.00 and accruing finance charges daily. We have given USM all paperwork required (several times over as they seem to lose documents sent or have very untrained personnel attending to contract requirements). All invoices have had USM's paper work complete with store managers signature and stamp each and every snow removal. When we sent the first invoices it took them 3 weeks to send us an email rejecting each and every invoice. When we call USM to see why they were rejected we were told that the weather report in PA said there was no snow in Nebraska. We then sent the NOAH weather report for the dates in question to USM but yet they refuse to pay us. Over New Year's weekend we had 14 inches of snow (which according to USM was a figment of our imagination). Previously we sent invoices directly to Walmart and were paid promptly but since they have hired USM nothing is being paid and no one there can tell us why. We are now seeking legal council against Walmart and USM for non payment. I guess the only other recourse we have is to release this information to the media about the inept way USM functions. I can be reached at [protected] for further information. Perry Crom - Owner, Snowbusters, Inc.