SmartyKoo Complaints & Reviews

SmartyKoo / product is fake (iphora iphone 5s case).

Jun 21, 2017

This company have sold fake items. Please don't buy anything from them. I am really disappointed. Every items from Smarty are FAKE!!! Please don't believe them. They are too bad!!! Actually, I thought this company is from USA, so I purchased. However, it is from Hong kong. Please don't...

SmartyKoo / Fake products

Jan 12, 2017

I placed an order with SmartyKoo on December 27, 2016 for an Apple iPhone 7 Battery Case. The product I received from SmartyKoo was a fake knockoff. I requested a return or refund, and the message I received from them stated: "We do have a money back guarantee if any product is not a...

SmartyKoo / Speak out game

Dec 20, 2016

First it took over 2 weeks to receive my game. I ordered on 12/02/16 and it arrived on 12/19/16. It was supposed to be brand new but the box was not sealed, was smashed up and had no directions! How am I supposed to give this as a gift? Oh, and it was mailed from Vanuatu! They have ripped...

SmartyKoo / Otterbox defender

Nov 14, 2016

I ordered an Otterbox Defender from this website, thinking I would get it within the regular 3-5 business days that any other Canadian/US company offers. However, once I paid and got the invoice, I noticed that the item had a HONG KONG tracking ID. On top of that, I later found multiple...

SmartyKoo / Bad company

Nov 14, 2016

I made an order and bought something from SmartyKoo. Later I found a better deal and decided to order from another website. I contacted SmartyKoo customer service and asked them to cancel my order, they refused and said that there was nothing they could do because my order was already...

SmartyKoo / Scammers!

Oct 04, 2016

I have purchased something from website and they took my money. Later when I found out that SmartyKoo was a Hong Kong based company I decided to cancel my order. I had very bad experience with Chinese companies, so did not want to risk. I contacted SmartyKoo and asked them...