The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
SMARTSAVINGSCENTER,LLCUNAUTHORIZED CHARGING ON MASTER CARD

ORDERED A CHILD'S TAPE ON LINE, DID NOT NOTICE CHARGES ON MY BANK STATEMENT UNTIL LATER WHEN MY FINANCIAL PLANNER AT MY BANK NOTICED THESE CHARGES AND ALERTED ME,

10/1 19.95
10/31 19.95
12/01 19.95
12/31 19.95
01/30 29.95
03/02 29.95

Responses

  • Ch
    charliefoxtrot Mar 03, 2009

    I also fell victim to them... but after complaining enough and sending letters to the Florida Attorney General, I did receive a refund from them totaling $59.90. If you your self would like to raise a little cane (I highly suggest it) you can call THEIR OFFICE DIRECTLY not the one in a 3rd world country. All of their information I will list below. Good luck and tell them I said hi ;-)

    Skip Middleton is the Executive Vice President at Xacti Group which is their parent company. Xacti can be contacted at:

    [protected]
    999 W. Yamato Rd
    Suite 100
    Boca Raton, FL 33481

    When I called the 1st time I spoke with Lesley at extension 435, then with someone names Auntrey, and finally with Andrew.

    I hope this helps!!!

    0 Votes
  • Co
    COLLEEN STILL Mar 01, 2009

    I UNDERSTAND THERE IS NO CHARGE FOR FILING A COMPLAINT WITH COMPLAINTS BOARD,

    0 Votes

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