The complaint has been investigated and
resolved to the customer's satisfaction
Smart PartsTerrible company

Smart Parts SP-DPF56E is a piece of JUNK. It sat on top of the piano, only used on the weekends. Just decided to stop reading the SD card, and the company (located in NJ) couldn't care less, since it is past 90 days. Buy digital frames from Costco, and you'll have nothing to worry about. Costco wouldn't carry items from BAD companies like SmartParts. I learned my lesson.


  • Valerie Oct 29, 2008

    Will not play photos copied onto ANY SD or CF card. Will play photos copied directly from computer to the frame, but will not auto scale them. Also, it will not play video from a SD card. Don't waste your time or money!!!

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.