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1.7 6 Reviews

SmallWorlds.com Complaints Summary

1 Resolved
5 Unresolved
Our verdict: With SmallWorlds.com's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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SmallWorlds.com reviews & complaints 6

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Newest SmallWorlds.com reviews & complaints

ComplaintsBoard
M
5:30 am EST
Verified customer This complaint was posted by a verified customer. Learn more

SmallWorlds.com Being banned for no reason

My account Maddison dollin was recently hacked then I made my way into the account before brayden dwfu changed my password, one hour later or so i get banned i have an email that says they are investigating my account I wasted my time i worked so hard to get that account and they banned me pls unban my acccount i have 81 cl and level 128 i worked so hard on my levels and clothes and my wears Please on unban me i'm begging you i'm addicted to this account i don't wanna start my hard work over again i tried emailing i got replys back but they asked if i ever bought gold i replied no but they keep sending the same email and i never got a differnant one please unban me I'm begging all my hard work down the drain .

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11:02 am EST

SmallWorlds.com Outsmart company

Outsmart who runs the less than popular game SmallWorlds releases faulty products in which people like me pay real money for. It's the same as buying a car and having it not run correctly. Except in the real world, the company will fix the car. SmallWorlds has far too many bugs and errors in their game. Their numbers for a worldwide virtual game is drastically poor. I've played SmallWorlds since around 2010. I am extremely unhappy with their service. I can't even buy a product that works as they advertise. Most of the time they don't bother to fix their products as long as they get money. This is a scam. People pay real money for this crap. I am from the US and am about to file a complain at econsumer.gov

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G
8:40 pm EDT

SmallWorlds.com Smallworlds wont give me my house

Dear smallworlds, me an my friend were doing a trade I give her gold she gives me her house and she sold her house to me, and it took away gold, and said it was my house. But... It says it is owned by another user and I want that house because it says it is mine but it wont let me do anything cause it says it is also another users?Please give us the house back, she gave it to me it says it is mine so why wont it let me have it? Please smallorlds, give me the house. I am 10 so if this is sucky well there is your answer im just a 10 year old that wants the house that say it is her's!? : (oh please oh please oh please! : (: (: (

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Freman123
, US
Mar 14, 2011 10:05 am EDT

I was following my brother around, he has a few ban issues, A moderator followed us, I did nothing wrong, and he said "I'm banning your account" "Enjoy the ban". I did NOTHING WRONG. I find this unfair.

DON'T PLAY SMALLWORLDS. THEY BAN FOR NO REASON. AND THEY DONT REPLY TO SUPPORT, UNLESS IT INVOLVES GOLD OR VIP.

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WILLYWONKA2
Lubbock, US
Apr 22, 2010 8:26 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

smallworlds mods dont help out at all and when the ppl start in on u but the mods dont care to help u or anyone im a vip of smallworlds and they care about non vip memebers of smallworlds

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love hottie
, US
Jun 17, 2011 4:28 am EDT

i want to be allowed to be dan smallworlds brother because i really need gold an i really wont to own this smallworlds world wrote bye, love hottie the 4th

Is SmallWorlds.com legit?

Our verdict: SmallWorlds.com's operations, reviewed by Complaints Board, reveal a mostly legit stature albeit not without reservations. This assessment encourages users to navigate SmallWorlds.com's offerings with a discerning eye, especially scrutinizing the fine print and any user feedback closely.

SmallWorlds.com earns 68% level of Trustworthiness

Good Credibility Notice: SmallWorlds.com rated around 68% by Complaints Board. Generally safe, but exercise caution in information sharing.

The age of SmallWorlds.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Smallworlds.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Smallworlds.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the smallworlds.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Smallworlds.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The smallworlds.com may offer a niche product or service that is only of interest to a smaller audience.
  • We conducted a search on social media and found several negative reviews related to SmallWorlds.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
S
8:59 am EDT

SmallWorlds.com Missing gold, and falsely bans

This sucks penut I went to www.Smallworlds.com and I signed in then I went to the factory and I got on it and I did a offer for gold it was called bing rewards and I completed I should of had 2000 gold so I went to I didn't git gold so I was stupid to fall for this site and I have a brother and he tried to help but they still would they send me emails and everything and I say give me my gold please and thank you because I am nice but they still won't so smallworlds I don't want anybody get scammed like me and I want my gold I keep asking and asking but they keep not giving and I did all of them and I got banned for no reason and where I went places I got banned and now I am getting tired of it
Saying to heres one for more information about missing gold, you will need to file a customer service request with the offer provider you used to obtain your missing gold.

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Jacqueline M woods
, US
Oct 15, 2018 9:37 pm EDT

Hello small worlds my daughter has been banned from your game for no exact reason. We are trying to get her account back or we will need our money back. She has two accounts that are banned. One is her cousin who was banned for no reason. The other is hers that was banned for no reason. Please contact me @Jacquelinewoods5@yahoo.com

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unknowngamer
, US
Oct 01, 2013 3:42 pm EDT

You should file a complaint with the BBB they shouldn't be allowed to keep scamming people. http://www.bbb.org/greater-san-francisco/business-reviews/internet-gaming/smallworlds-in-san-francisco-ca-444116

ComplaintsBoard
D
3:04 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

SmallWorlds.com Banned for no reason

My son had an account on smallworlds.com. He was banned for no reason. He is 13 yrs old. I have a program on his computer that records everything he does. After reviewing it the moderator for the site banned him for nothing. I had paid about $100 on this account for him and now all that is lost because he can not even log on. This is outragous, you can not even contact the site, I have sent emails, they do not respond and there is no phone number. I wish someone could do something about this site. They are scamming kids after they spend alot of money on it.

Read full review of SmallWorlds.com and 42 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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NotSmallWorlds.com
, US
Jul 14, 2016 9:47 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Company information - SMALLWORLDS.com - They are part of OutSmartGames.com - A New Zealand company. If you have any issues with their product / services / payments / scamming etc. It looks like a total scam so please contact your credit card company to resolve any issues.

Here is information on this company - as much as I could collect.

Tweet any problems directly to @SmallWorlds - also see https://twitter.com/hashtag/Smallworlds?src=hash

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raven queen
, US
Apr 12, 2016 9:29 am EDT

i actully got locked out of my account is that banned?

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raven queen
, US
Apr 12, 2016 9:28 am EDT

my names raven queen on it

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raven queen
, US
Apr 12, 2016 9:27 am EDT

hi is me again that lost 80, 000 gold i just got banned on my account why

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raven queen
, US
Apr 12, 2016 9:26 am EDT

hello i lost 80, 000 gold and i was wondering can i have my gold back today that would be great tnx

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ban smallworlds
, US
Mar 15, 2016 1:51 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

SMALLWORLDS IS A SCAM SITE BEWARE! My account was recently locked and under investigation FOR NO REASON AT ALL! I emailed support and recieved a response after a week saying THE BAN could not be lifted? WTF ? I tried to sign in the account and it does not say BAN. It says locked. I WAS NEVER GIVEN A REASON as to why my account is locked/ban . Instead the only response i was given is that the ban is not going to be lifted. I was NOT PROVIDED WITH ANY PROOF AT ALL! as to why my account is banned/locked. I HAVE SPENT OVER 3 Thousan dollars on this scamming game. THERE ARE MANY PEOPLE OUT THERE LIKE ME MOSTLY BIG SPENDERS LOYAL CUSTOMERS WHO ARE BEING LOCKED/BAN FOR NO REASON! I PERSONALLY HOPE THIS GAME GETS SHUT DOWN! PERMANENTLY! How dare you smallworlds treat loyal big spending customers in this manner. ALSO CUSTOMER SERVICE TAKES A HUNDRED YEARS TO RESPOND AND THEY LOVE SENDING AUTOMATED COPY N PASTE RESPONSES WHEN U CONTACT SUPPORT THROUGH EMAIL.

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iiiiiii
, US
Mar 03, 2016 7:44 pm EST

I did nothing wrong had a level 88 account and had levels over 100...saved up a ton of gold over 12k and soon they took it all away from banning me...like WTAF?! i will never recommend such a corrupt game to anyone. Smallworlds has to be shut down

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brianna covington
, US
Mar 02, 2016 5:15 pm EST

and my avatar name is natlina rose the 4th

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brianna covington
, US
Mar 02, 2016 5:11 pm EST

well i been playing on smallworlds sence 2013 well just a few miuntes ago i banded from smallworlds becuase people reported me for nothing and they said i was under age and i wanna get my account back with my vip and gold on it plz help me out i need that quick i was hoping for vip all my life but now someone runned it i spend all my money on this stuiped hurtful game u need to stop and do something about this this is terrible ):

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Ferry Merry
, US
Feb 06, 2016 5:21 pm EST

I GOT BANNED FOR NO REASON could anyone tell me if i get it back i was vip and i got alot of stuff :(

ComplaintsBoard
M
10:04 am EDT

SmallWorlds.com Unresponsive business

Smallworlds.com there's a small issue with smallworlds, every time I have a problem, I contact smallworlds, and as the
Company says, they guarantee a response within 3 days.In the past 3 months, i've had problems and I emailed them, but
I waited a month, and no response was given, I believe smallworlds is ignoring my emails. But smallworlds is a fun site,
And I still love it, so I recommend going to smallworlds, but smallworlds has a problem with their support team. I've been
With smallworlds for over a year, smallworlds is a impressive website, even though they don't respond to me or my friends, it doesn't mean that you should not play it. I'm not here to try to hurt their site, i'm just trying to spread the word around so smallworlds can get their support fixed out

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Fadielah Jonathan 5th
, ZA
Jan 08, 2013 6:29 am EST
Verified customer This comment was posted by a verified customer. Learn more

I got hacked and I want my 23, 009 gold back and my 89, 008 tokens as well back!

-Fadielah Jonathan 5th

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